HP Pavilion DV7-1444us Replace wireless card
I recently updated my HP from Windows Vista to Windows 8. 1. the software works very well but I started having problems connecting to my Modum Cisco home through the Cox cable connection. The computer worked fine for a few weeks then I had to miss the Modum for a short period of connection successfully until he finally stopped the connection. A newer Dell computer in our household connects every time. Is my connection problem, a bad wireless card or software associated with the upgrade of the software? If it is a bad card, what is the DECA wireless recommended to buy with the part number and can engineer but not a computer experienced person like me, proceed with the installation? Thanks, gh
Hi 393871345,
Welcome to the HP Forums!
This wireless problem could be caused by the failure of hardware or software. Now, you can go through the steps to exclude the possibilities of the cause.
(1) not having this problem with the laptop before upgrading to Windows 8.1?
(2) when you upgrade to 8.1 Windows, did you follow all of the HP and Windows updates?
To be able to test the unit itself, I suggest the document following "tests to material (Windows 7, Vista) failures. Please select the control using HP PC Hardware Diagnostics UEFIoption and then select the option for the Component Tests. Under component Tests, you will see an option for the Wireless Module. The Wireless Module passes all the tests?
Now I'm longer lines that it is a software problem, compared to a hardware problem. After checking what Windows operating systems are supported by HP (on your laptop), the higher operating system that is supported, is Windows 7. As you have upgraded beyond this, you may be able to find the driver updated, you need the component manufacturer.
To find out the manufacturer of the wireless component, you can always check for the name of the manufacturer's Device Manager. Once you don't have the name, you can visit the Web site of the manufacturers for available updates.
Please let me know the results of the above steps.
Tags: Notebooks
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