HP pavilion dv7-3165dx (unknown devices)

Hello

I just upgraded my HP dv7-3165dx professional model of window 7 and now on the Device Manager shows two unknown devices. I installed a few things this hp support assistant, the usb card reader and the quick lanch, but they did not work... Please help out me and I will be very appreciated.

First unknown device showed

ACPI\ENE0100
* ENE0100

Second unknown device showed

ACPI\HPQ0004
* HPQ0004

Hello

Download and install the following.

ENE CIR driver.

Validity sensor driver.

In addition, if you haven't already done so, install the following.

HP ProtectSmart hard drive protection.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • HP Pavilion dv7-3085dx: unknown device driver

    Hi I can't find the device drivers for the following hardware ID

    ACPI\VEN_HPQ & DEV_0004
    ACPI\HPQ0004
    * HPQ0004

    Any help is appreciated.

    Hello:

    You need this version of the driver...

    FTP://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe

  • Pavilion DV7-3165DX, Atheros AR9285 WiFi adapter, communication and incompatibility issues

    After much research, I decided to buy a Pavilion DV7-3065DX. Then, I walked to my local Best Buy to say the 3065DX had been abandoned and was no longer available for purchase. However, the 3165DX, his successor had arrived and was very similar to the previous generation. After a brief discussion to justify the increase of prices with myself, I gave and was sold.

    Within hours, I was in College, trying to connect to the WiFi network without success. After several hours becoming more and more frustrated, I decided to call it closes unexpectedly. Rushing home after class, I plugged the new Linksys WRT160N, I had also bought wireless router and configured on my desk. Once completed, I tried to connect using the new Pavilion. To my surprise, it worked! (And no problem whatsoever no less). So, apparently, the wireless adapter works, but does so only on some networks.

    A week later, I tried to connect to a number of public and private WiFi networks of different types with limited success. Most importantly, I am able to connect to my home network, but not to the public networks in my college or city libraries. At one point, the Office for my college indicated that my WiFi adapter is one of a handful of cards on the list of incompatible devices to their network. As it was to buy the laptop in the first place, I am extremely frustrated.

    I turned to the support pages of HP for a solution. I considered a update driver despite the use of the HP Wizard to keep abreast on all software downloads and updates. To my dismay, product for the Pavilion DV7-3165DX page lists of Broadcom WiFi adapter, which does not correspond to my hardware (Atheros AR9285). What's worse, is that the manufacturer's website offers no driver downloads to customers that its site is adapted directly to product manufacturers.

    At this point, I'm increased and not sure what to do. I am already attached to this laptop. Apart from the war with his fingerprints on its black and shiny chrome surfaces shiny, the problem with the Atheros WiFi card is the only problem that I had. I hate having to go through the ordeal to return, and I do not think that this problem requires the sending of the product to HP for repair. Furthermore, I believe that if it came down to one of those, I simply return the product and find my way to another product by other manufacturers in total.

    This certainly isn't the experience I had hoped with my first purchase of HP.

    Any suggestions?

    I have the same question... However with me the solution wasn't in the pilot. I spent 3 hours on the phone with technical support, try to understand.

    What it comes down to say that Atheros AR 9285 is a shi * ty wireless card. It supports 802.11n Protocol, but only 2.4 GHz (the same as the b/g frequencies). My Cysco wireless router was broadcasting 5 GHz Wireless-N and AR 9285 was not able to detect it. Once I changed the router settings to allow 2.4 GHz Wireless-N Networking, the Atheros card was able to connect under the Protocol N. However, the maximum speeds of 2.4 GHz card are slower than 5 GHz card.

    I wish they would give an option to choose what wireless card to install in my laptop. GRRRRRRRRRRRRRRRR. I'm always done what they me screwed on.

  • Pavilion dv7-3165dx display does not

    I have a Pavilion dv7-3165dx and the video has stopped working.  The system starts fine and seems to work normally except no video output is available (backlight doesn't work, just no display).  Leading to this there was quite severe artifacts on the screen before he died (black screen, no output).  I tried to plug in an external monitor and no signal is him either.  When I plug the external monitor backlight is turned off then back on as it normally would when you attach an external monitor, but I get no output on a device (laptop LCD or an external monitor).  I was just wondering if missed me something obvious, but it seems to me that the video card has gone wrong.  I suppose that if it was the LCD or the video cable I'd still get out on the external monitor.  I didn't replace the MB until I didn't know he is there lot of thing.  Thank you.

    If you could see output on an external device it would mean than the laptop video solution (chip, processor or discreet card) is functioning normally.  Have you also tried the HDMI output?

    Replacing the motherboard will be the only way to solve the problem that there is no discrete graphics module in your laptop.

  • Pavilion dv7-3165dx Audio slider keyboard control is not allowed. is there any other way?

    Pavilion dv7-3165dx Audio ctrl on the keyboard cursor does not appear on the screen.

    Hello

    Download and install HP MediaSmart Smart Menu on the link below.

    FTP://ftp.HP.com/pub/SoftPaq/sp46501-47000/sp46762.exe

    Once the installation is complete, restart the laptop.

    Kind regards

    DP - K

  • HP Pavilion dv7-3165dx

    Hello

    I have a HP Pavilion dv7-3165dx that no longer starts.  The screen gives me a SMART hard disk error saying: "SMART hard drive control has detected an imminent failure.  To ensure no data loss, please save the content immediately and run the system diagnostics hard drive Test", what should I do?  Help, I relly need information on my computer.

    Hello

    Given the error at startup, it would look like the HARD drive is a failure that would be consistent with the inability to repair or reload the operating system.

    First, data on the disk, if it is vital to get it back, your best option would be to seek the services of a company that specializes in data retreival, but this can be quite expensive.

    Another couple of options, you can try is the following, however it is important to note that the odds of retreival depend on the State of the HARD drive.

    1. one possible way to try to recover your files from a disk non-boot is to follow the process described in the link below.  The CD of the Ubuntu operating system you create can launched from the CD alone (IE it doesn't have to be installed on the hard drive) and I've often found to successfully extract data even a hard failure.  When you created the CD, follow the instructions and see if you can save your existing files. 

    http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windo...

    2 another option would be to remove the drive HARD, place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

    External 2.5 HARD drive caddy ".

    ***************************************************************************

    Replace the HARD drive, with respect to the readers on the links below are example that would be perfect for your laptop.

    500 GB hard drive for laptop

    750 GB hard drive for laptop.

    The procedure to replace the hard drive begins on Page 64 of your & Maintenance Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • Pavilion dv7-3165dx quick touch keyboard works do not (volume, mute, multimedia controls, wlan)

    The keyboard has keys upwards by the power button, but they do not work.  He of mute, volume control, media buttons and button wlan.  I don't know if these can be enabled or disabled or if they have just stopped working.  They are lit, but failed to get the tactile feature works.  I did not go to any pc changes to the software that I know.  Pavilion dv7-3165dx.  And I don't know what to look for in the HP support this tactile feature.

    Hello

    It is always interesting to try a Hard Reset as follows.

    Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

    Kind regards

    DP - K

  • Pavilion dv7 6135dx: unknown driver on system compatible ACPI Microsoft on Windows 10

    I upgraded a HP Pavilion dv7 6135dx Windows 10 64-bit of Windows 7 64 bit and I get unknown hit-and-run advise in Device Manager. I searched on the properties and he says he's a system compatible ACPI Microsoft driver.  Any help to locate the reader is appreciated.

    Hello:

    You probably need this driver.

    FTP://ftp.HP.com/pub/SoftPaq/sp64001-64500/sp64144.exe

  • HP Pavilion 15 au118tx: unknown device

    Got the new HP Pavilion 15 au118tx and then that virtually everything has worked, I have labeled missing pilots 'Unknown device' Device Manager. Here are the details that I can share:

    Device Instance path

    ACPI\MSFT0101\2 & DABA3FF & 2

    Physical device name

    \Device\0000006e

    Hardware ID:

    ACPI\MSFT0101

    * MSFT0101

    Hello

    If you are running Windows 7, did you apply the Microsoft Hotfix at the following link?

    https://support.Microsoft.com/en-us/KB/2920188

    Kind regards

    DP - K

  • HP Pavilion Dv7: No boot device error * HELP *.

    I have an old Pavilion dv7 laptop that does not start because he apparently didn't quite "bootable devices." I looked this error online and once I opened it upward, I discovered that whoever worked on the last laptop didn't turn screws from the hard drive hard drives seem to be correctly connected but my question is, is this the problem?

    Any help would be appreciated!

    Full of error: (Black screen)

    Realtek PKU Express Gigabit Ethernet controller series v2.26 (090219)

    PXE - E61: Media test failure, check cable of

    PXE - MOF: Exit PXE ROM.

    No boot device - insert boot disk and press any key

    ~ Carbender

    Carbender wrote:

    I have an old Pavilion dv7 laptop that does not start because he apparently didn't quite "bootable devices." I looked this error online and once I opened it upward, I discovered that whoever worked on the last laptop didn't turn screws from the hard drive hard drives seem to be correctly connected but my question is, is this the problem?

    Any help would be appreciated!

    Full of error: (Black screen)

    Realtek PKU Express Gigabit Ethernet controller series v2.26 (090219)

    PXE - E61: Media test failure, check cable of

    PXE - MOF: Exit PXE ROM.

    No boot device - insert boot disk and press any key

    ~ Carbender

    First, take out the HARD drive and put the screws to the right to maintain and replace the HARD drive and reboot again. It could be that the missing screws causing the HARD drive vibrates too and make the heads and causing the HARD drive having problems.

  • HP Pavilion 17-e102ed: unknown device after installing windows 8.1

    ACPI\HPQ6007 unknown device after installation windows8.1 64B

    17 - HP Pavilion notebook pc (ENERGY STAR) e102ed

    Device ACPI\HPQ6007\3 & 11583659 & 0 has been set up.

    Driver name: null
    The class GUID: {00000000-0000-0000-0000-000000000000}
    Driver date:
    Driver version:
    Driver provider:
    Section of the driver:
    Rank of pilot: 0x0
    Matching device ID:
    Advanced driver:
    Update of the device: false

    Hello:

    You need the driver for this device...

    This package provides the HP 3D DriveGuard software (HP ProtectSmart Hard Drive Protection) for the laptop models running a supported operating system. HP 3D DriveGuard software protects the drive hard by parking the heads if cell phone accidentally falls, or is suddenly struck by another object.

    File name: sp71811.exe

  • Pavilion dv4 1040ee: unknown device 2

    Hi, I have a problem on my hardware.

    Device Manager, I have two unknown devices.

    Devices says:

    • Unknown device, location: Port_ #0002.Hub_ #0001
    • Unknown device, location: on PCI Express Root Complex

    How would I be able to get a driver for it or maybe solve this problem?

    My laptop model is: pavilion dv4 1040ee

    My operating system is: Windows 10 (32 bit)

    Hello:

    You need these drivers...

    http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_125640_1

    This package contains the driver for the validity fingerprint sensor in portable models supported and operating systems.

    File name: sp45217.exe

  • HP Pavilion dv6t 1200 - unknown devices Intel(r) ICH9M LPC Interface Controller - 2919

    Reloaded from zero (no upgrade) HP Pavilion dv6t-1200-P/N: FV161AV with Win7 (32-bit) Home Premium

    After you apply most of the drivers Win7 (32 bit) from the HP Support, I have yet 2 unknown devices listed in the list of devices

    I'm looking for any help... especially the drivers for these devices listed below

    (1) Intel(r) ICH9M LPC Interface Controller-2919 (ACPI ENE0100

    (2) system compatible ACPI Microsoft (ACPI\HPQ0004)

    Thanks for all the help and an ox for the pilots/difficulty

    HE'S

    Hi, Laura

    You need the ENE CIR Receiver driver and the driver HP ProtectSmart

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-75516-1&CC=US&DLC=en&LC=en&os=4062&Product=3945150&sw_lang=

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-76187-1&CC=US&DLC=en&LC=en&os=4062&Product=3945150&sw_lang=

    Paul

  • Pavilion 15-e020sx unknown devices under windows 8.1

    I have 2 unknown devices in the 8.1 windows Device Manager. I downloaded the entire list in hp Web site

    Drivers for laptop HP Pavilion 15-e020sx
    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158&LC=en&cc=us&DLC=en&sw_lang=&product=5393...

    but nothing works.


    the devices ID of equipment as follows:
    Device name: Bluetooth controller
    Hardware ID: PCI\VEN_1814 & DEV_3298 & SUBSYS_18EC103C
    - and -
    Device name: unknown device
    The hardware ID: ACPI\HPQ0004

    Install the old

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-116584-1&cc=us&DLC=en&LC=en&OS=4132&product=5393514&sw_lang=

  • HP Pavilion 17 - f231nr: unknown device ACPI\VEN_SMB & DEV_0001

    I recently had to reinstall windows on my laptop once the hard drive crashed 1 month warranty.  I had a few unknown devices on the PCI Express Root and I could find the fix for 2 of them through these forums simply by searching for the value of material or the value of path for device instance id.

    However, I still have to be able to find the right driver for the following unknown device:

    Details of the hardware Id:

    ACPI\VEN_SMB & DEV_0001
    ACPI\SMB0001
    * SMB0001

    Information on track device instance:

    ACPI\SMB0001\3 & 11583659 & 0

    Thank you for your help.

    Hello:

    You must install the driver for the touchpad synaptics for this device...

    This package provides the driver that allows the Synaptics TouchPad in the notebook models that are running a supported operating system. The pilot turns the touchpad General (for example, double-click and scroll) feature and provides a user interface.

    File name: sp72344.exe

Maybe you are looking for