HP Pavilion dv7-3165dx

Hello

I have a HP Pavilion dv7-3165dx that no longer starts.  The screen gives me a SMART hard disk error saying: "SMART hard drive control has detected an imminent failure.  To ensure no data loss, please save the content immediately and run the system diagnostics hard drive Test", what should I do?  Help, I relly need information on my computer.

Hello

Given the error at startup, it would look like the HARD drive is a failure that would be consistent with the inability to repair or reload the operating system.

First, data on the disk, if it is vital to get it back, your best option would be to seek the services of a company that specializes in data retreival, but this can be quite expensive.

Another couple of options, you can try is the following, however it is important to note that the odds of retreival depend on the State of the HARD drive.

1. one possible way to try to recover your files from a disk non-boot is to follow the process described in the link below.  The CD of the Ubuntu operating system you create can launched from the CD alone (IE it doesn't have to be installed on the hard drive) and I've often found to successfully extract data even a hard failure.  When you created the CD, follow the instructions and see if you can save your existing files. 

http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windo...

2 another option would be to remove the drive HARD, place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

External 2.5 HARD drive caddy ".

***************************************************************************

Replace the HARD drive, with respect to the readers on the links below are example that would be perfect for your laptop.

500 GB hard drive for laptop

750 GB hard drive for laptop.

The procedure to replace the hard drive begins on Page 64 of your & Maintenance Guide.

Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

If you do not have your recovery discs, you can order a replacement set using the link below.

Order HP recovery disks.

If you have a problem with this link, order them directly from HP.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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