HP Pavilion dv7 Notebook PC: controller missing Universal Serial Bus (USB)
HP Pavilion dv7 Notebook PC (dv7-6c23cl)
A7B11UA #ABA
Win 7 Home Premium sp1 x 64
I have two USB ports showing missing drivers in Device Manager. I tried to install the missing driver with the driver update feature, no driver not found. Any help would be greatly appreciated.
Device status:
The drivers for this device are not installed. (Code 28)
There is no driver selected for the item or a set of device information.
To find a driver for this device, click Update driver.
Hardware ID:
PCI\VEN_1022 & DEV_7812 & SUBSYS_3591103C & REV_03
PCI\VEN_1022 & DEV_7812 & SUBSYS_3591103C
PCI\VEN_1022 & DEV_7812 & CC_0C0330
PCI\VEN_1022 & DEV_7812 & CC_0C03
Let me know if you need other information.
Hello:
Install both of these drivers and restart the PC:
FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63988.exe
FTP://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63782.exe
Tags: Notebooks
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This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.
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