HP Pavilion g6 - 2288ca Notebook PC, Windows 8 will fail to start.

Hi, I'm having a problem with my computer, everytime I try to start up my HP Pavilion g6 - 2288ca Notebook, I get one of two errors different blue screen. An error code says 0xc000021a and the other says 0 xC0000001. I then did a marketing test and it came back as follows;

Hard drive DST short: failed.

Failure ID: 64G57S-6B974S-MFPX0K60V803

A solution any help is appreciated.

Hello KVD.

Welcome to the HP Forums!

The error you mentioned shows that there is a problem with the hardware with the main hard drive. You can try to buy a hard drive replacement to HP PartSurfer if the computer is not in the warranty. If this is the case, you should be able to get the service on the HP support by phone. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide

Please let me know if you have any questions or concerns, and if it has helped. Thank you for choosing the HP Forums. Have a great day!

Mario

Tags: Notebooks

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