HP Pavilion hp15: black screen

Similar Questions

• HP Pavilion G6 black screen at startup... Help!

  I have a HP pavilion G6 that has worked well for like half a year. Today I wanted to start my laptop, but it seems to be stuck on a black screen (with my slider appeared) after the HP loading screen.
  Sometimes, at the start, he says 'prepairing failback', but the results after loading at the same black screen.
  I tried to solve this problem with the following things:
  1. hard reset (turn off everything, hold the power button / stop 30 seconds, all lights and start-up etc..)
  2 replacement RAM. Someone from the Forum said it worked, but it didn't.
  3 tried to take off all USB devices such as mouse, adapter DC etc. and starts but didn't work

  I don't know if it has nothing to do with the startup problem, but a month ago I tried to do a factory reset, but my laptop seems to be stuck on the same black screen. I couldn't find a solution for this too.

  I really hope that someone can help me without sending my laptop to HP...

  Thanks in advance.

  Hello

  You are welcome

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

  As your laptop is listed as coming with Windows 8, it should still be under warranty, so my best advice would be to contact HP and arrange for the replaced disk - if necessary, you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• HP Pavilion G6 black screen at startup

  So my HP pavilion G6-1c58dxG6 cannot start. When I turn it on I see loading windows files and go white bar at the bottom, then a screen of microsoft coporation then I get a black screen with no mice. If I remove the battery and run it through with just the charger it happens to a planned Windows with the mouse.  I did a few tests through the bios and it came with the memory Test: memory test managed Primary Hard Drive Disk Self Test: 1 (303) fast hard drive. Then I did F2 at startup-> HP Advanced Diagonostics start-up Test Memory Test System: SPENT intelligently check: DST short PAST: FAILURE failure ID: ID of PRODUCT RLJC6C-5S776X-MFGH4K-60U303: AA96UA #ABA Hard Disk 1. Does that mean I need new hardware?

  Hello

  Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also compatible with startup problems you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Pavilion dm4-black screen after opening the cover of the fashion watch

  Pavilion dm4-3000tx

  Windows 7 (64-bit)

  When I close the lid of the laptop and re - open the screen remains black. the sounds keep playing and if a video is palyed before closing the lid, he also plays with the play/pause button, but there is no graphics on the screen, only a black screen while all runs in the background. I have to restart the machine with the power button then.

  action dafault on the cover is the sleep and re - open the cover and press a button he wakes up, but the screen is still black. problem when I change the dafault action: do nothing

  Hi zineb. I understand that your computer is well problems wake up sleep mode. I found a thread from Microsoft that contains a good amount of troubleshooting for this issue: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/blankblack-screen-on-wake-up-from-sleep/6fdca378-6279-486e-8e7f-6e90a3f9d42f

  Please inform me of your results when the diagnosis is complete. I'm only here to help!

  Mario

• HP Pavilion G6: black screen

  Hello
  About half an hour, there is, I restarted my computer, it started as it should and the login screen was visible. I logged in one or two of my accounts and then it started loading process. After a few seconds (maybe 20) loading, the screen goes black and my office is not accessible. I am able to CTRL ALT DEL and access my task manager. I would also like to point out once I click on restart the computer on the screen CTRL ALT DEL, for a brief moment before the computer stops my desk is visible.
  
  I don't know what could be the issue. I tried hard reset/disconnect and remove the battery but it doesn't seem to work. I checked the second account and it still happens. Please can someone help as soon as POSSIBLE because I need this laptop for work. Thank you

  Hello

  Try the following.

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  Click on file and select the new task.

  Type rstrui - also enter a tick in the box for "create this task with administrative privileges" - and click on Ok.

  When the system restore interface is loaded, choose a restore point at least 48 hours before the log - it occurs first and then proceed to the system restore.

  If the above is not correct the problem, try to run the steps in the link below.

  http://h30434.www3.HP.com/T5/notebook-display-and-video/fix-black-screen-displays-after-logging-in-t...

  Kind regards

  DP - K

• HP Pavilion dv6: black screen with cursor after the connection

  For two weeks, my laptop lost sound through the speakers and plug headphones.  The computer recognizes there is a problem of devices not be enabled on troubleshooting menus, but when I check the devices individually and test says they are on and sound screens played... even if there is none.

  Due to this recurring problem, I downloaded the drivers for my system updated and uninstalled the old series and restarted my system.  Since then, I get a black screen after login and could make even spybot search and destroy scan my items, but that's all.  Computer still starts in safe mode and can run the Task Manager... Help?

  Hello

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  Select the process tab and select to show processes from all users (lower-left).

  Click the column heading to organize the processes in alphabetical order.

  Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

  If your office now appears, download AdwCleaner on the following link (there are 4-5 second delay until it's available)- Save in your downloads folder.

  https://toolslib.NET/downloads/finish/1/

  A once downloaded, close all programs, open your download folder and double-click the application to run it (click Yes to any uac prompt).

  Click the scan button.

  When the results are displayed, click the Clean button - when you are prompted to restart, click Ok.

  It starts on the desktop correctly now?

  Kind regards

  DP - K

• HP pavilion dv5: black screen only see cursor

  After you connect to the screen turns black with only the cursor indicating

  Hello

  Try the following.

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  Click on file and select the new task.

  Type rstrui - also enter a tick in the box for "create this task with administrative privileges" - and click on Ok.

  When the system restore interface is loaded, choose a restore point at least 48 hours before the opening of the session the question first and then proceed with the restoration of the system.

  Kind regards

  DP - K

• PAVILION 15: BLACK SCREEN WHEN OPENING THE LID ON WAKE UP

  THE LAP TOP SHOWS A BLACK SCREEN WHEN OPENING THE LID.

  THE SCREEN WORKS WELL WHEN PUT ON, BUT ON CLOSING THE LID FOR A WHILE AND RE OPENING STARTING THE ENGINE AND THE LIGHTS FLASH BUT THE SCREEN IS BLACK.

  TO RETRIEVE THE SCREEN POWER BUTTON MUST BE PUSHED AND WHEN FLASHING JUST AGAIN PUSHED THE SCREEN THEN WAKES UP.

  THIS FIRST STARTED WINDOWS 10 CHARGE BUT WHE I GO BACK TO THE FACTORY SETTINGS AND WHICH IS 8.1

  I TRIED TO REMOVE THE BATTERY TO RESET AND REMOVE AND REPLACE MEMORY CARDS AS SUGGESTED BY SOME SITES I RELOADED ALSO BIOS AND I STILL HAVE THE PROBLEM.

  I WOULD BE VERY GREATFUL FOR ANY HELP.

  Hi @lily-springer,.

  Thank you for your update.

  I am pleased that now when you close the lid, it does nothing.

  You don't have the possibility to contact the HP support for assistance. They can access your system remotely to help overcome the difficulties.

  Contact HP to Contact HP Support assistance

  Good luck!

• HP Pavilion G6: Black screen, Cap lock blinks and turned on wifi in orange

  Bought this non-functional computer for $40.  The screen is black, the caps lock flashes and the wifi light is lit in orange.  At the time, we could hear all the computer starts, the fan would go, the drive initialize... so I watched a few videos on the problems of black screen on youtube, he got up and running.

  However, it is a tease, she worked for less than a month.  I does not solve the problem which has been heat.  I buy quadfans for going below but they turned off during the night and should not have.  I have the computer to check the updates at 03:00, so the computer would then come and fans wouldn't.

  Well, the black screen problem is backkkk.  The fan don't dΘmarre, try the hard drive.  This time nothing is set.  Ive pulled the motherboard to replace the fan.  I replaced and updated the hard drive and memory... still nothing.   It also has a new battery and power cord.  Any suggestions as to what may be the problem?

  Hello @Kureeeus1,

  Thanks for the quick response!

  Try to review the following document and let me know how it goes:

  Computers laptops HP - computer will not start and emits a LED or a beep Code

  I hope this helps.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• HP Pavilion g7 black screen

  Hello

  My daughter has a Pavillion g7 running on Windows 7, which does not load.  When the power button is pressed the fan turns, white led power lights up, the white light on the side comes on (not flashing) and broadband light lights up but still orange in color (is not white as when connected to broadband).

  I tried to type F2, F8, F10, and F11 when you press the power button.  I can not yet passed on the black screen.

  I tried the above on battery only and cord ony, still no change.

  Is there anything else I can try?

  Thanking you in advance for your suggestions.

  Andy Baxter

  Thank you for your response.

  I was going to do as you suggested, but the last time I tried a boot upward and couldn't, I closed the lid before removing the power cable.

  I plugged the power in do to follow your suggestions, lifted the lid and the laptop booted!  Amazed.

  I hope that the problem is resolved.

  Thank you for your comments.

  Andy Baxter

• Pavilion dv6000: black screen after getting a virus and reboot

  I got a virus and after that I restarted my computer it gets to a black screen. No cursor, not even the HP logo flashes on the screen and more.

  I created bootable usb and dvd discs and tried to start with them and neither one of them work. Also, I can not for the installation or the bios.

  I don't have any other ideas for what to do. Any help is appreciated.

  Hello @sepi,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I came across your post about the black screen problem and he wanted to help!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:
  How can I find my model number or product number?

  In the meantime, you may need to perform a system restore, to put the computer laptop back to the factory setting.  First of all, try to review the following document and let me know how it goes:

  Computers laptops HP - computer won't start (Windows 7, Vista, XP)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Pavilion 23 -: black screen

  I got an error message - driver error - restart. When I tried to reboot, I got a black screen after the HP logo.  I tried f8, f12 etc., trying to find troubleshooting mode with no luck. I have a USB to recovery, but I don't know how to get the computer to boot from it.

  I had already tried f8 and f12. Your suggestion helped f11. He gave me a box of troubleshooting and now my screen is black. MY system seems to work very slowly, but perhaps it is because he was off for 5 days and catching up. My product number is H6U09AA #ABA.

• HP Pavilion HDX9280EL black screen

  Hello, I have a laptop HP Pavilion HDX 9280el that until last week worked, but after a few operations to remove the virus and also some updates from microsoft windows 7 64-bit, began to plant continuously, I tried to read as many post on this problem of many solutions (of the old and new graphics drivers test (, chipset, test temperature, hard drive, etc...) until I tried the latest bios update HP HDX series site... After this installation, laptop does not work and all are lit while the screen is black.

  I tried the laptop unboxing conversion, I cleaned the old thermal paste and replace the new thermal paste.

  I removed the battery cmos for 30 minutes and after that, I assembled the notebook.

  I contacted HP, but there is no parts for this product.

  Thus, this laptop was expensive, and I'd like to solve this problem with all the solutions if possible.

  Please, can someone help me?

  Thank you

  Hi cicciodoors,

  Here is a link to another thread on the HP Forums where SFarhan has published instructions on how to Flash the BIOS from USB.

  Thank you

• HP Pavilion dv6 - black screen on startup, but works using the secondary monitor?

  I use a Pavilion dv6 WV815AV, and I used it for 3 years now.

  I tried to start the computer and the fan and lights are lit, but not the monitor.  I tried to plug in my high school, and it's that now treats as if it were the only screen.  I had problems in the past of a few times where I would get past the HP logo, and then there would be a substantial delay where the screen remains black but be illuminated, but most of the time that he would go to the screen connection, and if not, a simple reboot managed to solve the problem.

  Thoughts on how should I solve it?

  Thank you!

  Hi mybluesock, sorry to hear that you have a problem with the monitor not just not. I did some research and I found a document that can help you. Click on the link for the document.     http://support.HP.com/us-en/document/c01997899

  If this does NOT resolve the problem, please do not hesitate to write back and I'll do more research on the issue.

  Thanks in advance

• Laptop HP Pavilion g7 - black screen after login

  Hello, last night, I tried to understand why my Trend Micro antivirus was not updated itself, as I walked through Trend Micro troubleshooting options. I did a scan of firewall and restarted my computer later. When I restarted the computer, the adapter is out and shut down the computer while it was restarted. When I plugged it back in and press the power button, it took me for my normal login page. I signed up and the screen was black. I tried to push the windows, ESC, f1/f2 button and manually shut down the computer when no one who worked. I have tried several times and it is always black. The only thing that works is when I press ctrl, alt, del. I see my task manager, but nothing else. My CPU and disk % will be all over the map! with memory, never change the network never change to 0% and 14%. Is there something I can do?

  It's a laptop HP Pavilion g7
  I have Windows 8

  Help me Support HP team, you're my only hope!

  Hello

  Were there any other restore points listed for a date earlier than that you just tried?  If so, you might want to try the procedure again, ideally (if available) pick a restore point that is approximately 3 weeks.

  Kind regards

  DP - K