HP Pavilion laptop TS 14: suddenly unable to adjust the intensity of light 10 Windows

Just today, my laptop will not let me adjust the brightness and has completely removed the possibility of. I'm running on Windows 10 (64-bit) and even once, just today from nowhere won't let me adjust the brightness. The laptop battery is completely dead (it does not not connected) but this issue has never touched anything. I would really appreciate help with this ASAP as the screen is already damaged enough.

Thank you

UPDATE: the laptop has now completely rid of the option to sleep.

Hello

Download and reinstall the AMD graphics software at the following link.

http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71870.exe

After reinstalling, restart the laptop and let Windows load completely for a few minutes before checking it in.

Kind regards

DP - K

Tags: Notebooks

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