HP Pavilion: Loss of Ofice immediately after system upgrade

Similar Questions

• Firefox crashes immediately after the upgrade

  We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.

  The two machines with the problem so far under Windows 7 64-bit.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
  
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.SUPERAntiSpyware.com/
• Microsoft security scanner:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender:
  http://Windows.Microsoft.com/en-us/Windows/using-Defender
• Spybot Search & Destroy:

http://www.safer-networking.org/en/index.html
• Kasperky free Security Scan:
  http://www.Kaspersky.com/security-scan

Alternatively, you can write a check for an infection rootkit TDSSKiller.

• Utility anti-rootkit TDSSKiller:
  http://support.Kaspersky.com/5350?El=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
• https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Satellite 2800-200: loss of bass/subwoofer after the upgrade to Windows XP SP2

  I've recently updated me for XP, but even after reinstalling driver Yamaha DS - XG on the Toshiba site, I seem to have lost the ability to control or to hear anything for two subwoofers on the front of the case, under the keyboard. I would like to know if they can be restored as the two speakers below the screen are not exactly hi-fi! Thanks for any help.

  Hello Gerald

  As you know, this unit is designed for Microsoft Windows 98, Millennium Edition, and the device is configured to work with the operating system that is supported. The list of whole software for this device is not known to me, but I assume that there is also something preinstalled to support the subwoofer function, but please don t ask me that. If you have preinstalled recovery image may be that you will be able to know what it can be.

  Now you have later the OS available on the device and it is logical and expect that you will also lose some special options. I'm afraid, there is nothing to do, and you have to live with that. Now, you have no option of subwoofer but WXP. I just hope that WXP runs stabile and without any problems.

• Update error, does not download after system upgrade

  My laptop Sony all in one was running 8.1 and started running slow, so I did a refresh in assist mode, sony has.  It did not work would not recover from the start that I did a complete system and it worked. However, now every time I try to update everything to go back to windows 8.1, im stuck at windows update is download, but it is not at all.  I did windows update troubleshooting and 3 erros jumped to the top and 2 of the three say fixed, while one said detected, but not fixed.  Why can I update, or better yet, how to find the files that I'm missing and re install? Help, please...!

  Problems found
  Search for the missing or corrupt files Check for missing or corrupted files	Detected
  Fix missing or corrupt files Completed
  Windows Update error code 0 x 80070057(2014-03-09-T-01_51_39P) Windows Update error 0 x 80070057(2014-03-09-T-01_51_39P)	Fixed
  Store data to reset Windows Update Completed
  Recent installation problems updates Problems installation of recent updates	Fixed
  Fix Windows Update Completed

  Potential problems that have been verified
  Environment of Windows Update the variables are incorrect Windows Environment variable update are incorrect	There is no question
  Some security settings are missing or changed Some security settings are missing or have been modified	There is no question
  Registration for the service is missing or damaged Service registration is missing or damaged	There is no question
  Windows Update Services are not running Windows Update Services are not running	There is no question
  Encryption services components are not registered Cryptographic service components are not registered	There is no question

  Problems found

  Detection

  
  Details

  6 Search for the missing or corrupt files Detected

  Fix missing or corrupt files Completed Output of the SFC Output: Windows resource protection did not find no integrity These violations.

  6 Windows Update error code 0 x 80070057(2014-03-09-T-01_51_39P) Fixed

  Reset Windows Update data

  
  store
  Completed

  DataStoreAndWULogFiles.zip

  18.77 MB

  Name of the file: DataStoreAndWULogFiles.zip

  6 Recent installation problems updates Fixed

  Fix Windows Update Completed Windows repair Update of services and

  
  dependencies

  Potential problems that have been verified

  Details of detection

  Windows Update environment variables are incorrect There is no question

  Some security settings are missing or have been changed There is no question

  Registration for the service is missing or Corrupt There is no question

  Windows Update services are not running There is no question

  Encryption services components is not registered There is no question

  Details of detection

  Error report

  RootCause: RC_DataStore Error code: 0 x 80070057 TimeDetected: 2014-03-09-T-01: 51:39 P

  Collected files

  Name of the file: CheckSURLog.cab

  The service status

  Problem with the BITS service: the requested service has already been has started. More help is available by typing NET HELPMSG

  
  2182.

  Collection information
  Computer name:	THEDARKNIGHT
  Version of Windows:	6.2
  Architecture:	x 64
  Time:	Sunday, March 9, 2014 01:50:24 PM

  Publisher details

  Background Intelligent Transfer Service
  Find and solve problems that can prevent work background downloads
  Package version:	1.2.1.20131113
  Publisher:	Microsoft Corporation

  Windows Update
  Find and fix problems with Windows Update
  Package version:	8.1.1.20131113
  Publisher:	Microsoft Corporation

  Twhite1288,

  I suggest you to see Help links and check if it helps.

  Difficulty errors Windows Update corruption as 0 x 80070002 and 0 x 80070057

  http://support.Microsoft.com/kb/947821

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Have more Windows 8 Pro upgrade after system upgrade

  Was not able to reinstall my display drivers, so I did a system refresh. After the update is complete, I noticed that I had lost my upgrade. My computer came pre-loaded with Windows 8 Pro and I don't have a product key. Any suggestions?

  Hi Jason,

  As the computer came pre-installed with the Windows operating system, I suggest you to contact the manufacturer and check if you have the same setup:

  http://forums.Toshiba.com/

• HP #ABA laptop: loss of wireless capabilities after the upgrade to Windows 10

  When I had Windows 8.1, I was able to connect to internet via Wifi. As soon as I upgraded to windows 10 I lost call capabilities. My Wifi says Wifi 2 / if off airplane mode.  My network card is RTL8188EE 802.11 bgn WiFi adapter.  Driver is fully updated. I do not have a wifi switch then I hit F12 and just, transforms and disable airplane mode. Help, please.

  Hi there @deedizzle2,

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that you had upgraded to Windows 10 and are now having a problem with the Wifi on your laptop from HP.

  Some say that this download has helped solve this problem. It is Microsoft Fix it.

  I did some research and found a great document for you called troubleshooting wireless network and Internet. This document will help you to solve the problem of Wi - Fi.

  Have you tried to connect by Ethernet?

  Which connects very well?

  Have you tried to restore the BIOS?

  Have you done something new lately other than upgrade Windows 10?

  You have uninstalled the driver in Device Manager?

  Please, try the following:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on all NICs individually.
  • Click on uninstall.
  • Restart the laptop twice.

  You could also update the driver software in the same way:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on the network card.
  • Click on update driver software
  • Reboot the laptop.

  Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution". This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

  Thank you!

  Have a great day!

• HP laptop - 15-ac021ds: loss of wireless capabilities after the upgrade to Windows 10

  When I had Windows 8.1, I was able to connect to internet via Wifi. As soon as I upgraded to windows 10 I lost call capabilities. My Wifi says Wifi 2 / if off airplane mode.  My network card is RTL8188EE 802.11 bgn WiFi adapter.  Driver is fully updated. I do not have a wifi switch then I hit F12 and just, transforms and disable airplane mode. Help, please.

  The following image is what I see. The link does not work. Try a diffferent browser. I use the Chrome browser at the moment.

  

  

• After system upgrade...

  Hi, today I had update my laptop due to black screen problem...

  However, now I have the following problem. It won't let me access the C drive,

  Download files or install programs. And it gives me some error messages from radom.

  And yes I am the admin of this laptop I have to ensure that.

  does anyone know the solution for this problem?

  My laptop: Sony Vaio E 14 p Win8, 16 GB of RAM, 1 TB of HDD, CPU intel i7 quad core

  A refresh has not worked or due to corruption or you might try an initial software configuration recovery.

  • Turn on the unit by pressing help
  • Select recovery (F10) option
    (The VAIO logo will appear)
  • Select your language (US)
  • Select Troubleshooting
  • Select the restoration and maintenance
  • Select Windows 8
    (VAIO Care rescue mode will launch)
  • Select Start the Recovery Wizard
    (Here you have the possibility to save data with data Rescue, or you can Skip Rescue to start the recovery)
  • Click on the box "Yes, I'm Sure" and click on Start Recovery
    (all data will be wiped off of the reader)

• Cannot access Time Capsule and MacBook Pro on Windows task force immediately after upgrade to Vista professional professional 7

  I had a Windows workgroup for years, linking the PC and Mac, but also a Linkstation network through a Time Capsule router/Hard Drive Combo.  Immediately after the upgrade from professional Vista to 7 Professional on my Sony Vaio VGN-Z750D, I can see the Time Capsule and MacBook but cannot access it.  I am able to access the Linkstation - system wonder a user name and password, and I have immediate access.  However, the system does not n = me a username and password when I try to access the two Apple products.

  Interestingly, I can access the Vaio MacBook, in providint the username and password for the Vaio.

  Please notify.  Thank you.

  IT FIXED!  Found the answer on the W7 Forum

  Access to Mac OS X Windows sharing Windows 7
  Windows 7 will not work with the Mac OS X Windows support for default share file. If you try to access a shared folder on Mac OS X, W7 will display a logon error repeatedly.
  The problem is that W7, by default, will only use NTLMv2 for authentication, which is not supported by the service of sharing of Windows of Mac OS x.
  The other problem is that safety minimum Session for NTVLM SSP based Clients.
  To work around this problem:
  1. in W7, open the control panel
  3. double-click on Administrative Tools
  4 double click on local security policy
  5 expand "Local policies" and select "Security Options".
  6. locate "network security: LAN Manager Authentication Level" in the list and double-click it.
  7. change the setting of "NTMLv2 only send responses" to"send LM and NTLM - use NTLMv2 session if negotiated"
  8. network Security: minimum session for the NTLM SSP (including secure RPC) Clients security
  9. change the setting of "128-bit" unchecked (No Minimum)
  10. click on OK

• line of numbers under the function keys keyboard does not work after windows upgrade

  Upgrade from Windows Vista Home Premium 64-bit window Ult 64 bit. Line of keyboard under func keys works not just if online using Windows Explorer, Firefox Safari n - numbers don't work - some type; other type letter k; with the SHIFT key, signs and symbols, type anything. I can get the numbers of t using my keypad and numlock. I have tried 3 keyboards.  One was a Microsoft USB 4000 ergonomic keyboard brand new and it had the same problems.  My keyboard USB wireless transmitter had the problem too.  All have the same problem. The keys are correct by using Word, Wordpad, etc.. Quick test repetition key online as well as the keys were all ok then.

  This started happening immediately after I upgraded to windows 7 ultimate.  I use a desktop HP Pavilion a6667c with 8 GB of RAM and the latest updates available for windows ultimate.   The problem occurred before and after the upgrade to service pack 1.   I noticed other people on the web posting on this problem too.    I got no error message when using Vista Home Premium 64-bit version and had installed all the latest updates him as well.

  The only solution I found to this problem is to build me a small table of characters and symbols, I can't do it, and sticking them in when I am online using one of the three browsers I use most often.   I looked at my keyboard settings and changed back and forth between American and British English British without any result.

  I'll post my problem of keyboard on HP forums as well.   Thanks for any help anyone can give me or leads.   Somewhere, I think that it is a simple problem to solve, but I searched and searched and browsed and traveled for several days to find a lot of people who have this type of keyboard problem, but no solution yet.

  I was able to solve the problem on my computer Microsoft Vista but uninstalling constant guard I had downloaded and installed with free Norton from Comcast. I got this tip on another thread and after followinging their advice, I was free to use my line of numbers/symbols of the keys even once! I was able to close my copy of the email and the character or symbol and the last sheet in Word.

• DeskJet 2546 b: Wireless print job stays in queue and poster printer offline after the upgrade to Windows 10

  I write a fix I found for a pretty annoying problem involving 10 Windows and HP wireless printers.

  My Deskjet 2546-b printer was printing OK wireless to the point 8.1 of Windows until that I upgraded my computer to Windows 10. Immediately after I upgraded to Windows 10, I could not scan, so I reinstalled the printer software and has worked for a day or two and then the printer would print not unless I restarted the printer or the computer - sometimes 2 or 3 times. This went on for a few weeks, sometimes it would be nice, sometimes, usually after the computer restarts, he would simply go offline. Once, he went offline 3 times when I was printing about 20 postage labels, recently he went 1 week without any problems.

  Long story short, after a lot of troubleshooting and to help a friend to HP, I found the problem to be associated with the WSD/service Port in Windows 10. My printer still maintains a stable connection with my Netgear router (wireless to the printer light stays on blue) and I was able to scan from the HP software and I could ping the printer... but printing would be just stuck in the print queue (the spooler service) and the printer showed offline in the queue, hardware and windows devices , or when printing from a program like Windows.

  I learned that if I went in devices and printers, until I sent a print job, if the printer showed offline, I could save time by restarting the printer simply and he would come every time (less painful) online.

  

  But it's just a solution and not a solution.

  Nothing worked... not even print and scan doctor. The final fix that worked was to define an IP address manually for the printer, and then I put the print driver to use a standard TCP/IP port.

  Here is the step by step. Your printer must already be connected to your network (solid blue on printer).

  Step 1: Make sure your printer uses a manual IP address

  (1) to obtain the IP address of your printer:

  • If your printer has a control panel with a menu, it's easy... Just look in the settings menu without wire/report and write your printer IPv4 address.
  • If your printer is not a menu of fancy and repower the computer and printer HP Print and Scan Doctor network menu display use (wireless), or you can connect to your router from a web browser (usually 192.168.1.1) and look at attached IPs (like me). Some printers can also print a report of the network when you hold down some buttons everything back up and running, but you will need to search the web site of the Internet or HP to find the process for your printer model - the report displays the IP Address of the printer.

  (2) once you have the IP address of the printer number, type this information in a web browser... like 192.168.1.x (where x is the last number of your printer)

  Web page of the printer should find - otherwise, use another browser (you can use a tablet or iPad if you want). HP has several different forms of printing of web pages (embedded web servers) depending on your printer model, but they all have a large number of parameters.

  (3) since the network tab or section, look for a manual IP address configuration.

  

  (4) suggest an IP address or type in a new.  I've personally used suggest and then replaced by the last number 241. You want to use a high number, something in the order of 240 to 250 to reduce the risk of problems caused by your router assign this number to something else on your network. Note the 4 digits for the new IP address manual, you will use them later.

  5) click apply and close the web page of the printer.

  Step 2: Make the print driver using the manual IP address of the printer

  Open the devices and printers in Windows, right click on your printing device and select printer properties. Follow the prompts to get the WSD port and on a new local port...

  

  1) click on the ports tab.

  (2) add the Port.

  (3) click on after the first screen, and then click new port type.

  (4) enter the IP address of the printer.

  (5) next.

  (6) select the new port.

  7) click OK.

  You have now two pilots displayed in the printers and devices window, you can now print... but you might not be able to scan and the HP printing software may not work as he might want to lets you add a new printer when you open it... If Yes, proceed to step 3.

  Step 3: Remove print devices and install a new one.

  Need to do this to get the software back HP synchronized so you can scan.

  (1) right click 2 print devices listed in the window of your printer and remove them by clicking on remove device.

  (2) open the HP printer Assistant software (from the icon on the desktop or you can search Windows by using the name of your printer).

  (3) installation/add a new printer... go fast and a new device icon is added to the printers and devices window.

  4) return to the printers and devices window and open the properties of the printer again for your printer icon.

  5) go to the ports tab (yet) and you'll see a new selected WSD port, select Port Standard, you created earlier in step 2.

  (6) you have now two print devices in the window (again), but now everything should work.

  These two devices alone from here on out. Do not remove one and everything should work fine. At least it worked for me. I hope it works for you. I'm hoping a Windows update resolves this problem soon, I see many people who cannot print or scan wireless after they upgraded - not just the stuff of HP.

• Cannot connect to internet after a reboot before you uninstall and then reinstall the network card. (After the upgrade to Windows 7 from Vista)

  This problem started immediately after the upgrade to Windows 7 Ultimate (32 bit) to Windows Vista Ultimate (32 bit).  Again, I want to remind that I never had this problem before installing Windows 7.

  -After a reboot, I am presented with the impossible to connect the network indicator (yellow triangle with!) in the task bar.  (It was how I was welcomed after the installation of Windows 7 is said by the way).

  -The only way I found to regain connectivity is to uninstall and reinstall the network via the device manager card, date at which the computer always successfully connects and remains connected until the next reboot.

  Network card: Realtek RTL8168C (P) / 811C (P) Family PCI - E Gigabit Ethernet NIC (NDIS 6.20)

  Driver provider: Microsoft
  Driver date: 14/05/2009
  Driver version: 7.2.1127.2008
  Digital signer: Microsoft Windows

  Thus, we have solved the problem! There are two possibilities of your problems:
  1 company Adobe uses the Bonjour service , this service should be disabled.
  Computer > Manage > Services and Applications > Services => find the bonjour service (sometimes stated as long numbers), stop service and if the Disabled value. It works!

  2. If it is not signed as Bonjour service. Try to disable the service:
  Shutdown mDNSResponder .exe (he is represented by # Id_String1.6844F930_1628_4223_B5CC_5BB94B879762 #).

  It is installed with Adobe software. If you upgrade the Vista, it will generally many users problem!

• WiFi connects immediately after starting

  Hello community,

  I started having Wifi issues after installation LittleSnitch. It would be irrelevant, but that's when the problem appeared. Although I have already removed, the Wifi connection does not seem to operate normally.

  Before that, it would connect immediately after starting, which means instant access to Chrome or any other browser.

  Now, he continues the search for a few seconds, shows an exclamation point on the wifi icon and then finally connects to my network. This process takes more than 30 seconds.

  I tried several solutions spare, change my location, manual settings, DHCP or DNS, wifi diagnostics, reset my router, but all without success. I still can't get it to connect at the same time.

  Any ideas?

  (El capitan)

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• HP Envy 15-j119so: Envy 15-j119so stops immediately after starting

  My 7 month specifications stops immediately after startup. Briefly, it shows the start screen with the message "to initiate the automatic repair" before to stop completely. The laptop is brand new and I have not experienced problems before today.

  Would it be a virus or a motherboard problem? In any case, if you can help, let me know!

  Thanks in advance.

  Sounds like a hard drive problem possible. Have you tested with the F2 System Diagnostics? Immediately after switching on at startup by pressing the ESC key. A menu opens where F2 is an option. Press F2.

  You are still under warranty. HP support a call.

  If you live in the United States / CA, coordinated HP here.

• Pavilion p256ur: problems with Wifi after waking up (only)

  I have a problem with my new laptop Pavilion p256ur. After he wakes up (only) the wifi (Broadcom BCM 43142) adapter does not. turned on in device management, it can not find any network. WiFi button (in the system settings menu and status bar) don't respond - it seems that the wifi is turned off. I try to:

  1 power off and power on this card in Device Manager

  2. turn off power off (to save energy) option in the settings of the adapter

  3 (default) old uninstal and install the most recent drivers

  4. install the latest driver for chipset

  5 control wlansvc service-, she strives to after wake up

  but his do not solve the problem.

  If I try to reinstall the drivers wifi after last stride upward of his works, but until the next morning to the top.

  In an event list management device devices there is a message:

  Bcmwl64.inf_amd64_0f3430bbd776c163\bcmwl64.inf installation driver for device with ID PCI\VEN_14E4 & DEV_4365 & REV_01\0000E2FFFFCDD85D00 & SUBSYS_2230103C, supplemented by the following condition: 0x0.

  After the system restart wifi works correctly, so if I want to use the wlan I must not sleep notebok. but restart it every time (or reinstall the drivers) is not comfortably. can you help me please?

  Hi @Medvejo,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your 15-p256ur HP Pavilion Notebook and Wifi problems after wake up. I see that if you change the balanced power plan options option in the book will help. Here is a link that will help you. Go to your power options. Select balance, then click on change plan settings. Click on change advanced power settings. Click on choose what the power button. Figure: 13 choose what the power buttons. -Uncheck allow the computer to turn off this device to save power under the management of the power supply of the wireless adapter.

  Please let me know how it goes.

  You can say thanks for trying to help by clicking on the Thumbs Up below! .

  Thank you.