HP Pavilion Notebook 15-p119: HP Pavilion Notebook 15-p119 do not close completely

Hello.

I checked the forum for this question, but the questions that other users have slightly vary from my problem.

My laptop: HP Pavilion Notebook 15-p119

I recently installed an official Windows 10 OS on the laptop (64 bit). It was fully installed from scratch.

Everything seems to work fine except for a very annoying problem: whenever I say the laptop shut down it proceeds to stop never totally as normal until the screen is blank (as is normal), the light on the power button turns on and the machine stops. It remains in this state until the battery sinks and dies. The only way to shut down the computer at this stage is to press the power button until it is difficult to stop. When you start the computer again, all right, and there is no bad effects of the hard stop down.

When he is in the State where the screen went blank and the indicator light remains on, it is not not clear if Windows is running or if Windows has closed, but the computer itself is still ongoing.

Help, please

Hello

Suggestion of his grueling value HP Expert of David here:
http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/shutdown-problem/m-p/5564084

Concerning

Visruth

Tags: Notebooks

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