HP Pavilion Notebook - 15-p247: I can't update my display driver intel

My display driver intel continues to crash, reboot and make the computer freezes.

When I use HP Support Assistant, I see not all the drivers on the update tab.

When I use the HP website to download graphics drivers, there are two of them, and they both are not compatible with my computer.

So, how can I stop my computer from freezing?

Hello:

Ok.. I see now the 2nd driver Intel graphics... This is the one you want.  The other is for portable computers with Pentium processors.

This package provides the driver that allows graphics Intel high definition (HD) in the notebook models that are running an operating system supported. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.

File name: sp69623.exe

Since you have already run this driver and it didn't work, let's try the following...

In Device Manager, expand display adapters, right-click the Intel HD graphics card and select "Update Driver Software".

In the next window, select "Browse my computer for driver software", then "Let Me pick from a list of drivers for devices on my computer.

In the next window, click on the button "Floppy", then go to C:\SWSetup\sp69623\Graphics\ and left click on the 103633.inf file to select it and then click Open.

Click 'Ok' and then click 'Next' and see if the pilot goes like this.

One when you're done, click on 'Close' and then click 'Yes' to restart the laptop.

You can also try this method even with the latest Intel graphics driver for your laptop directly from the Intel site, if the driver above fails to solve the problem.

Use the 64-bit zip file.

https://Downloadcenter.Intel.com/download/26078/Intel-graphics-driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210

The only variation to the above procedure would be to right click on the zip file of Intel graphics driver, select extract all in the list and select the igdlh64.inf file in the images folder.

This process has worked for another Member of the forum with the graphics card Intel HD 4400 and W8.1.

http://h30434.www3.HP.com/T5/notebook-video-display-and-touch/minimum-requirement-problem-while-installing-drivers/m-p/5725453#M136004

Tags: Notebooks

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