HP Pavilion Notebook 17.3 ": cannot use the buttons and moving the mouse

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• Cannot use the mouse to copy and paste using firefox21

  Hello
  When I use my browser firefox21 and use the mouse to select text
  I would like to copy then right click on the mouse and select copy
  Then, the highlight on the text disappears and won't let me copy and paste using the mouse

  I tried to reset firefox is default - and still have the problem
  I don't have any addons installed - I did a scan for malware using malwarebytes and erase all the shows

  I also did a clean reinstall of firefox and still have the issue of copy and paste

  I tried another browser chrome and has not had the problem with the mouse

  Is this a problem with the browser firefox 21

  Thanks - Steve

  This happens on all sites, or only on certain sites?

  Some sites may have "copy" scripts that change what happens when you right-click. To prevent sites from pre-empting the normal context menu of Firefox, try the third "Advanced JavaScript" setting described in this article: JavaScript and their preferences for interactive web pages settings (uncheck the third).

  Does make a difference?

  (Incidentally, I noticed on the threads in Google groups if you select widely, the selection is cleared when you do a right click, but if you select a little less, it is not clear.) I have not studied the model in detail).

• Cannot use the mouse after installing windows 7

  Original title: mouse W7 disorders linux Instalation

  Hello

  so I had linux on my computer, but now I myself bought a treat - W7 Home premium 64-bit. So I had wiped the hard disks and clean. Everything worked before (on linux), but while I was installing W7 something must have gone wrong - I couldn t move the mouse , from the moment of the instalation was started - so I thought maybe it s a few pilot missing, but now (after completing the instalation) I ve tried four or five mouse (usb, ps2, usb wireless), but none of them work. I did remember to restart with the mouse still connected. I also tried a different usb port, restart the pc and not even a simple memory card is able to load... and then I thought to try the live CD (it was linux yet) and the mouse works - so tell me, where could be the problem? It seems that there is something wrong with the windows software, but I Don t have an idea what is...

  the keyboard works very well (thankfully), that the screen resolution is still correct ;)

  thx for any helpful answer :)

  Rami

  Hi again once, thank you so :)

  After confirming that it s probably related to drivers, I found a driver CD for my motherboard (I built the computer at home with parts) and learned how to use "mouse keys" and managed to install a few drivers - after restarting the pc, (after some time) everything went very well-> the PC works great now.

  The greatest difficulty before was that I was luckily able to use the "mouse keys" and he kept breaking the feet,, I thought that it s associated with the mouse, but it was just my incompetence :D (I forgot to keep alt + shift)

  Thank you so much, again :)

• HP Pavilion Notebook 15-n259tx: cannot change the brightness of the screen with f2 / f3 buttons

  Dear, HP Support,.

  I upgraded the os to my laptop HP Pavilion 15-n259tx windows 8.1(in-built) Windows 10 a few days ago. Win 10 works well. But yesterday, I noticed that there is no software for my graph RAEDON AMD (TM) HD 8670 M. card so I open the AMD website, find my graphics card software and install it. But at the end of installation, I noticed that the brightness of my screen become maximum. And I can't control it by the default keys f2 / f3. After that keys, no effect takes place. Today, I uninstalled this driver AMD RAEDON (TM). But still the problem persists. Help, please.

  Hi @Ananyo ,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook 15-n259tx and problems with the brightness. You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

  Here is a document that shows how update the drivers that do not work correctly with Windows 10.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that may need updating.

  I hope this helps.

  Thank you.

• HP Pavilion Windows 8.1 cannot use the TrackPad and keyboard at the same time

  So when I play games on my laptop or just go on the internet I can't hold down a key on my keyboard and move the mouse at the same time, it just does not take into account my trackpad and continues to do what the action on my keyboard.

  An example is so when I play one of my favorite games and the letter on the keyboard, 'A', is reached. I also spend my head of characters to get the lens during the attack. So I spend my TrackPad to aim my head during the attack. The recoil of the gun made my gun just start to reach the sky that its supposed to. But I want to move my head to redirect during filming. Does anyone know how to solve this problem.

  Thank you

  Coler234

  Hi Coler234 and welcome to the Forums of HP Support!

  I can understand how that must be frustrating when you try to play a game and can't move your player as you're supposed to. I'll try my best to help you solve this problem. To guide you, could you please tell me the number of model or product from your computer and the operating system that runs on it. Here are a few guides for How can I find my model number or product number? and Windows operating system am I running?

  I suggest that you try to restore the original drivers for the TouchPad see if solves the problem. I am also including this document to use and configure the TouchPad (Windows 7 and Vista) in the hope that it will help.

  I have also some steps that may work:

  1. click on the Synaptics icon in the system tray.

  2. Select properties of the pointing device.

  3. Select the device settings tab.

  4. Select the Synaptics LuxPad.

  5. click on settings.

  Select ACM PalmCheck improved.

  6. click on the gear icon to open a menu of settings.

  Move the PalmCheck slider all the way to the left in the OFF position.

  7. click on close.

  8. click on OK.

  Changing the settings is now complete.

  I hope that this information help, please let me know how it goes.

  Good luck and happy playing!

• Cannot use the mouse with the laptop wireless

  I just bought a laptop. I bought a wireless mouse, but I don't know why it won't let me use it.

  Hello

  1. What is the brand and model of the mouse?

  2. What is the brand and model of the computer?

  3. what operating system you have installed in the computer?

  I suggest you follow the steps described in the methods to solve the problem with the wireless mouse:

  Note: the instructions are applicable to Windows Vista and 7.

  Method 1:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2:

  Bluetooth devices. Bluetooth devices, the steps may be a bit more detail, and you will need to follow the steps listed in the documentation provided with the device. For additional help with Bluetooth devices, see Add a Bluetooth device to your compatible computer deviceand Add a Bluetooth device or other wireless or network device: frequently asked questions.

  Please post back with the result.

• Cannot use the mouse and the keyboard in the recovery environment

  I finally got my PC at work in lieu of my GPU. However, when I try to start my PC, he recommended that I use the repair of the system. When I try to boot normally, it hangs for a second then crashes and restarts at 'Starting windows' screen Try to boot in safe mode results in the PC hanging from the "CLASSPNP. SYS driver", crashing and restarting as start normally. Autour for a little googling told me that the way to fix is to go to the repair of the system and either rename the 'CLASSPNP. SYS"through the command prompt, or by using a system restore. Problem is that my keyboard and mouse do not work in the recovery environment, because she saw no USB 3.0 driver and my PC with only USB 3.0 struggling (I have a motherboard MSI Z170A PC COMPANION). I tried another keyboard and an adapter USB to PS2, or worked, or don't have crippling legacy USB in BIOS work. I ordered this (https://www.amazon.com/StarTech-com-Motherboard-Header-Adapter-USBMBADAPT2/dp/B002GNU2V6) for the delivery of a Home Depot. It's supposed to go where the power of front for the USB 2.0 cable is supposed to be plugged into the motherboard. Unfortunately, when I put in motherboard and plugged the keyboard and mouse, it still does. I'm doing something wrong?

  My PC has been broken for over 2 months, I don't want something as pesky as it's the thing that keeps him from working again.

  Discovered how to fix

  I activated "Installation of Windows 7" in the BIOS and it worked

  Now I just need to find a way to back up the data on my HARD drive

• Help my Probbok 6360 b, lost mouse width: cannot use the mouse via usb or on the mouse area

  I recently lost the mouse and that you have not saved my files on the computer, ive done nothing to cause this problem, any help is appreciated.

  I think that it must be something windows of width for do not cause computer usb sound and the area of the mouse.

  Maybe it's a troll again, I don't know. (A troll in the forest).

  Thanks, I don't know if this would have worked. I took the hard drive and saved my music and then reinstalled and got the mouse works, haved so many programs anyway I've wanted to get rid of.

  Thanks anyway.

• Pavilion Notebook 17-G012NA: Audio uses the laptop speakers and not a paired devices

  I have two devices paired bluetooth connected to my computer laptop, but audio still plays through the built-in speakers of Realtek.

  The device is introduced, my laptop confirms its she paired up and I do not see in the circles where I'm wrong.

  There is no problem with the associated devices because they work brilliantly with my phone and turntable.

  Everyone knows this?

  Thank you

  Hello @RG99,

  Welcome to the HP Support Forum's community!

  I understand your message that your Pavilion laptop - 17-g012na will only play audio through the built-in speakers and not the Bluetooth devices are paired.

  These speakers have worked in the past with this laptop? Have you verified that your system is up-to-date available throughout drivers and software?

  Microsoft has a background paper on connecting devices Bluetooth here and also a document of difficulty connections Bluetooth.

  I know from personal experience that some Bluetooth speakers and other devices, even when it is associated with, should click you on them to connect before it will actually start communicating with the PC.

  Please let me know how it goes. If this helps you to find a solution, please click on the button accept as Solution down below in this message.

  Thank you!

• Product: HP Pavilion Notebook-PC G7, cannot access the bios settings/turn off the keys f1 - f12, please help!

  I got this laptop PC in 2012, it is a series of G7, I'm pretty sure. My problem is that when I turn the computer off and turn it back on, there is no option to open the menu of the bios (esc) or any option besides. Just a symble blue HP directly in the middle of the screen with a symbol of little loading below him. I pressed ESC, f1 - f10 and virtually all other keys to try to access it. What I really want to do is to disable most annoying f1 - f12 function keys.

  I'm no longer under warranty and my operating system is Windows 8.  There is also no error at all, just no response what that's right don't charge up to login password screen.

  Please help and contribution is appreciated.

  Hi 2livewire4,

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you are looking to access the BIOS of your laptop Pavilion. You can't access BIOS in the same way on Windows 8, because you have a faction of a second to get the right timing because of the quick loading of Windows 8 feature. This third party link will show you how to access the UEFI that will lead to the BIOS. You can also do it from the Windows 8 login screen as this Microsoft link will show. Here is a document from HP support disable the function on some models Fn key combination +.

  Thank you

• Cannot use the functions F1-12 on my Satellite C55 - A - 19 K

  Hello

  Satellite C55 - A - 19 K have a keyboard drivers?
  I cannot use the functions F1-12 and can not get the wireless since it s on the keyboard...
  Any 1 can help please?

  This function is not controlled by the driver keyboard, but with utilities and tools specific to Toshiba.
  What operating system do you use?

• Users on the network cannot use the files after upgrade to Windows 10

  When I switch to win 10 people on the network cannot use the files on my computer

  Hello

  Thanks for posting your query on the Microsoft Community.

  With the description, I understand that you have problems with network connectivity and access files on network on your Windows 7 machine. I will certainly help you to the query.

  I would be grateful if you could help me with more information to better understand the problem and a solution:

  1 is this computer connected to a network domain or home?

  2. what exactly happens when users on the network try to use/access files on this computer? Do they get an error message/code?

  In the meantime, I suggest you refer to the below mentioned thread and check if this is useful:

  http://answers.Microsoft.com/en-us/Insider/Forum/insider_wintp-insider_web/Windows-10-network-file-sharing/18fba63e-7b6c-46FE-BA23-575a634fcee8

  Hope this information is useful. Please write us back with the required information for assistance, we will be happy to help you.

• When you use the question mark, appears like a capital E with accent French and cannot use the quotes.

  Original title: I can't use my question mark (rises like a capital E with accent French and cannot use the quotes)

  I'm having a problem from time to time with my ability to use marks quotaion, brands etc. How can I treat it DEFINITIVELY the question.

  Thank you

  Hi golfnut11,

  1. you are using a laptop?

  2. you remember to make changes to the computer priro to this question?

  Step 1:

  If you use a laptop, check if the FN key is enabled. If so, then try to turn it off and check.

  Step 2:

  You can also try to check the keyboard on the screen and if the problem occurs or not.

  Check out the link:

  Type without using the keyboard (on-screen keyboard)

  http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard

  If you use a Microsoft keyboard, you can also consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category
  http://support.Microsoft.com/kb/258826

  Hope this information is useful.

• My computer (win 7) does not detect the new lx1000 lifechat headset. Cannot use the microphone while I am on Skype.

  My computer (win 7) does not detect the new headset.

  Cannot use the microphone while I am on Skype.
  I Can hear music, but I can't record any sound, for the most part the microphone does not work as it should. (Which is terrible for a MS product)
  Can not see the device on the list of Audio material.
  Help?
  Thanks in advance
   
  Original title: lx1000 lifechat

  Not sure, but maybe - http://support.microsoft.com/kb/935748/en-gb

  It will be useful.

• Cannot use the Start button

  For some reason, when I try to click on the Start button, it disappears.  I tried all day to dissable addons that sort, but it ended up doing another way.  I have restarted computor, but the Start button, always goes away until I can click on it.  Everyone comes through this before please?

  Hello BeverleyMacKenzie,

  Thank you for the question!

  I'm sorry to know that have problems you with start button. As I understand it, you cannot use the button start effectively.

  Method 1: perform the scan SFC (System File Checker) and see if the problem occurs.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  Method 2: use the Microsoft Safety Scanner in full scan mode and to remove all the threats that is not detected by it and see if the problem persists.

  Microsoft safety scanner

  Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection.

  Answer to us if you have problems with start button or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

  Good day!

  Hope this information helps.