HP PAVILION NOTEBOOK N012AX 14: AMD - A10 5745 carrots not working. And speed changes do not

Hello, I have this problem. My processor AMD A-10 5745 M has 4 cores, I can either change from 1 up to 4 cores. But then, when I change to 4 cores, I restart and it uses a lot of my ram, so I had to change it back as 2 kernels, then at the next reboot. I look again in my hearts. He said that I have only 2 hearts. And I can't change it to 3 or 4 my CPU cores. My CPU doesn't change, it kept being also 2.10 ghz constantly which is my maximum processor speed. But before all this happened, my Simultaneosly changed CPU speed. Help, please. I have had no recovery, what can I do? Is that a bad thing or so? Please answer as soon as possible.

-Thank you


Hi @RedCheesecake ,

Thank you for visiting the Forums HP's Support and welcome. I watched your show on your HP Pavilion Notebook 14-n012ax and the problem with speeds. You could restore the BIOS with this document by selecting the reload the default BIOS settings that could solve the problem with the speeds and the fans.

Here's a document on improving your system.

Make sure that all updates are completed within the control panel or click the Windows key and start typing the laptop settings, then go to update.

You could try a refresh of Windows 8. Please read the entire document before performing.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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