HP Pavilion Sleekbook 14 TS: Hard disk failure

I'm trying to help my daughter with this broken computer.  She has updated to Win 10 and it was a disaster.  He froze and was caught in a loop or repair and recovery that did not work.  I tried all the features and it did nothing but function loop the applicant do go back to the previous version, which was chosen.  So nothing was there but a screen empty.  After running the diagnostics, it now says there is an error of hard disk 3F1.  Since I am put on not to find a recovery partition on the hard drive dead, how I can this machine upwards and running with a new hard drive.  She never whatever it is saved and I don't know where to find the Windows OEM # in the BIOS.  I looked at and don't know?  If I slave HD on my desktop, how can I find the product code and or get the factory reset cut off the HD if it is not damaged?
Since this laptop does not have a DVD player, I'm not sure on how to proceed with this, even if I have a portable DVD player.

I feel bad, it happened when I tried to help him and want to do right well I don't want to spend much money on this low special end of Wal-Mart.  It's one year warranty, and the cord is low quality too was replaced twice.

Thanks in advance for any help or suggestion.

Judy48721 wrote:

Hello:

Thanks for you immediate response.  I think your solution is the way to go.  So if I get the HP recovery USB and the new HD is installed, I have to change the boot order in the BIOS to make it work and in what order, if so.  Or do I plug in and turn on the machine and let it do it's thing?  Thank you for your time, which is very much appreciated.

You must enable secure in the BIOS first start and then turn on legacy mode get new material, working on the laptop. You can also change the order of boot on USB to boot from USB but I think that by pressing F12 or F10 shows you boot options fast without change anything whatsoever in the BIOS.

Tags: Notebooks

Similar Questions

  • HP Pavilion 400-434 Office: intelligent control of hard disk: failure

    Hello

    It all started when the computer would go blank right after startup, the HP logo would come upward, then 'auto repair preparation", more... Just empty. After reading the forums online, I did all the possible troubleshooting steps and at the end I did the SMART test... the result was:

    Verification of the processor: past

    Intelligent control of hard disk: failure

    Failure ID: RGD7MK-7HV7RC-9XJ16K-60BB03

    After obtaining these results, when I turn on the computer, it gives me a blue screen saying: drive SMART 1 error (301) and told me to test once again, that I did and got the same result as above.

    Here is some info from the computer:

    Model: HP Pavilion slimline 400-434

    Processor type: pentium (R) of the Intel (R) J2900 @2. 41 GHz

    Thanks for your help!

    Hi there @Brugalgirl

    Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that your computer does not start successfully, and you found a Smart Drive 301 error code. I'm happy to help you with this.

    I checked the ID of the failure, you've posted and verifies that the error. Unfortunately, this means that your hard drive needs to be replaced.  In view of the fact that the system does not boot, it is likely that the hard drive is completely unreadable, but depending on what you have on this subject, it may be worth your while to check with a local computer service shop and see if they can help to recover data from your hard drive.

    If your system is relatively new and may be covered by the warranty, or if you wish to fix with HP for the guarantee system, you can call in hotline to make these arrangements. In this case, please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Otherwise you can look at a replacement hard drive yourself. If you have a set of recovery media, then you already have a factory image HP, which allows you to put in place a new hard drive with your original operating system. If is no longer, you have a set or did not have a set of recovery media, so you can see if there are not yet available for your model.

    HP computers - get HP recovery disks or HP USB recovery disc

    Let me know if you need help most. If it solves your problem, please mark this message as a solution.

  • HP Pavilion notebook PC A7H25UA #ABC g6 hard disk failure

    Hello

    My laptop started with this error message: hard disk failure: Q0FAJ2 - 66 X 756-MFGK1F-60F803 and past Q0FAJ2-66X74H-MFGK1F - 60CT 03. I run the hard drive test and they both failed.

    What can I do to solve the problem?

    Thanks for help me!

    You'll have to replace the hard drive. It is not as difficult as you might think. If you can do this:

    http://www.YouTube.com/watch?v=3AlMZFGwegE

    post then back and let us know the country you live, and we can help you find the best price on a good replacement and will guide you through software and data recovery/reinstallation.

  • I had to rebuild my computer after a hard disk failure. How can I reinstall the CC that I already paid for?

    I had to rebuild my computer after a hard disk failure. How can I reinstall the CC that I already paid for on my new drive?

    Install the application of cc on your new hard drive desktop, https://creative.adobe.com/products/creative-cloud and use it to install your programs of cc.

    [moved from the download, installation, commissioning creative cloud download &install]

  • I got lightroom 5.5 on a computer with a hard disk failure. How do I install it on my new computer without access to the old computer?

    I got lightroom 5.5 on a computer with a hard disk failure. How do I install it on my new computer without access to the old computer?

    You can download Lightroom 5.7.1 (the final version of Lightroom 5) from the following Web site: keeping up-to-date for Lightroom

    Lightroom 5.7.1 is a solid version, and you are entitled to it. You will need your serial number to activate the installation.

  • My iMac OsX desktop computer had hard disk failure and needed replacement.  I lost much of my software, including all my Adobe CS6. Is it possible to download the software again if I have the serial number of June 2012?

    My iMac OsX desktop computer had hard disk failure and needed replacement.  I lost much of my software, including all my Adobe CS6. Is it possible to download the software again if I have the serial number of June 2012?

    Hi Roger

    Please follow: download Creative Suite 6 requests to re-download the software.

    Thank you

    Varun

  • HP Pavilion d2w28ua #aba: hard disk failure check short DST

    I had been using my computer and then one day I was turn it on and it's a blank screen and there is nothing the computer light have been on I could hear run and our internet is good, but still a screen empty.  find how to get to the recovery screen, but when you agree that he did anything, but I could do a quick verification system that everything except checking Hard Drive short DST, it failed.  Do I have to buy a new hard drive and if so where can I do.  Thank you

    Brenda

    Hello

    Yes, you have to buy a new one.

    Something like that could do good:
    http://m.Newegg.com/product/index?ItemNumber=N82E16822236561

    Manual for the replacement procedure: http://h10032.www1.hp.com/ctg/Manual/c03660406

    Data sheet: http://support.hp.com/us-en/product/HP-Pavilion-15-Sleekbook/5330569/model/5363334/document/c03683101/

    Order recovery USB: http://support.hp.com/us-en/product/HP-Pavilion-TouchSmart-15-b153nr-Sleekbook/5330569/model/5363334/document/bph07143

    Contact HP if you are under warranty, HP would replace free of charge:
    https://support.HP.com/us-en/contact-HP/product/HP-Pavilion-TouchSmart-15-B100-Sleekbook/5330569/model/5363334

    Check the warranty: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en

    Save your data by removing the hard disk, connect to another PC with SATA USB adapter.

    Concerning

    Visruth

  • HP Pavilion Sleekbook 14 TS: Hard drive short DST Check: failure

    I was using my computer today when he says an error has occurred and has said it will restart to solve the problem, but when he did he didn't want the computer load. After that I could connect the screen has not yet loaded my background and I couldn't click on anything whatsoever. So when I ran a system wide test it says Hard Drive DST short, Check failed.

    Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03

    Then I wondered if I should get a new hard drive or what should I do to solve this problem. Also if I need to buy a new hard drive where can I buy it.

    Hi @Alejan0013,

    Welcome to the HP Forums!

    This is a great site to find answers and information!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

    Learn how to post and more

    I understand that you were using your computer when you have received a message that he would restart to solve a problem. When the computer reboots, it did not load, and when the login screen finally appeared it did not include your photo backgrround and you don't have to click on anything whatsoever.

    You have decided to run a hardware test and verification of Hard Drive DST short failed.  Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03.

    It is an indication that your hard drive can fail at any time.  I recommend you backup your data if you can.

    If you use the HP Recovery Options when to install a replacement hard drive there is an option to save your data in the process. I hope it will work for you.

    Did you create your recovery discs?  If this isn't the case, you will need to get a HP recovery kit.

    You will need to know your exact Sleekbook 14 model.

    How can I find my model number or product number?

    Contact HP to Contact HP Support assistance

    Here is a link to HP Pavilion Sleekbook 14 HP Pavilion Ultrabook 14 Maintenance and Service of Guide where you can get the replacement recommended for your laptop and a chapter on removal and replacement if you are tempted to replace yourself.   Please note Chapter 3, page 20, section 10 for more information on hard drive.

    To locate the documentation to help you once, I need to know which operating system, you're running.  Should you want information, please reply back with your operating system.

    Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

    To show recognition for my efforts please click the Thumbs Up icon below.

    Good luck!

  • Pavilion dv7t-4100: hard disk failure

    Hello

    I got a Smart disk error, and then I went through the hard drive test, finally got this code:

    GK0468-5AR712W-XD002K - 60A 203

    What should I do now?

    Thank you.

    Hello

    Does that mean hard drive is faulty / failed.

    Make your model have two hard drives, or is it only a configuration of hard disk?

    You have to replace the failed with a new similar form factor.

    Any notebook internal 9.5 mm good brand 2.5 inch SATA HDD would work.

    Manual - Page 52-58 for the replacement procedure:
    http://h10032.www1.HP.com/CTG/manual/c02666747

    If you are under warranty, HP will send you replacement free of charge.

    You must use the recovery media after replacement, to restore factory settings.
    If you do not, you have to order from HP in your area directly.

    http://support.HP.com/us-en/document/bph07143

    Contact HP:
    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Concerning

    Visruth

  • Pavilion g6-1118TX: reported hard drive failure

    Hello people of the community.

    Recently, I get a message indicating an imminent hard drive failure during startup. I just wanted to know how I can solve the problem and how to buy a hard drive and the same difficulty. The issue seems to affect the cranking up the speed of the laptop. I would be grateful if you can give an approximate value of your new hard drive and the different options available (eg.1TB, 750GB etc.) for PAVILION g6-1118TX model number. Also suggest would be interesting to buy a new hard drive and move or search for improving the system of newer models.

    Waiting for your reply at the earliest.

    Hi @ra1791!

    I'm sorry to say this, but such errors are indicating that the drive is about to fail, then the best option in this case will be to replace it with another unit. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive you can you take a look at the manual page, user 46:

    http://h10032.www1.HP.com/CTG/manual/c02834221

    Compatible spare disks are also.

    I hope this helps and good luck!

  • HP Pavilion Sleekbook (upgrade the hard drive to a Solid State Drive)

    HP........ Windows 8.1

    Can upgrade to 500 GB SATA (5400 RPM) hard drive of my

    Product name: HP Pavilion Sleekbook

    model: 14-B016TX

    for a

    Solid State Drive

    Thank you

    Here is the Manual:

    Repair manuals

    Unfortunately, yours is one of the models where you have to take the laptop almost all path that starts to get hard disk. Do so would void the warranty. I'm a big advocate of the SSD, but in your case, the difficulties and probable spending cuts against the fact.

    If you decide to dive forward, let know us and we can help you find an SSD. This is going far from the easy part.

  • HP Pavilion dv6 - 3320st - Smart hard disk error - replacement?

    Hello

    My laptop is hp pavilion dv6-3320 st and I get smart disk error. I understand that my hard drive is a failure and I need to replace it.

    Unfortunately, I do not know how to find a compatible hard drive for my computer.

    Here's my computer;

    http://support.HP.com/us-en/document/c02735818

    and the hard drive I think to replace;

    http://www.Directron.com/wd7500bpkx.html

    Any help will be much appreciated.

    Kind regards

    Your laptop has a regular 2.5 "SATA hard drive installed.

    Any 2.5 "SATA hard drive should work just fine.

    The hard drive that you have access to will work fine.

    If you do not use a lot of space on the hard disk, I recommend to install an SSD. It is much faster but more expensive.

  • E4N79EA #UUG: hard disk failure

    Disk hard diagnosis fails with error GU077V-6R7899-MFGJXG-60SV03 code.  What is the restore/repair for this?

    Dear customer,

    Whenever the hard drive test short DST fails indicating that the hard drive has failed and which needs to be replaced to solve the problem

    This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the faulty HDD through SATA USB adapter with another PC or a PC even after replacing the drive HARD and reinstall the operating system and try to copy / retrieve files. You can also check out the link below for additional help

    http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

    Please click on the link in order to identify, prevent, diagnose, and recover failures Drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the white button on the right to say thank you Thumbs Up *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    GBL84

    I'm not an employee of HP

  • G71-340US Notebook: hard disk failure

    Had a test of memory, smart disk passed, test drive does not register any completion %, after 5 minutes I get hard drive test failed - disk 1 (303) fast, hard disk complete 1 (305). Error log lists 0601 & 0303. Any ideas other than the new hard drive?

    Hello

    NOP, it looks like a proper failure and you need to get a new HARD drive

  • HP Pavilion 15-r007TX: Smart hard disk error

    Hello.

    The last 2 days im getting Smart hard drive failure, everytime I turn on my laptop. But it works very well but there are some unexpected Frost in between jobs.

    It is said

    Hard drive 1 (301)

    If I run the system diagnosticks, it gives me an ID QCU008-7AK882-XD7V7F - 80A 203 failure
    and a product ID (i forgot to remember).

    What could have caused this problem? And what is the solution for this?

    I need to replace the hard drive? How much it could cost to replace?

    My PC is under warranty Accedential and type of HWM on-site service.

    Please help me.

    You need to make a claim. The hard disk will be covered and will cost you nothing so that the replacement of on-site service. It's a bad hard drive. You save?

Maybe you are looking for