HP Pavilion Sleekbook 15: I changed my hard drive (HP Pavilion), how can I get all features associated HP I used to have?
My hard drive is broken on my HP Pavilion sleekbook 15.
(Pavilion product number: D3D66EA-#UUW)
I had to change it and, of course, to reinstall my windows 8.1 (I have the installation DVD)
Everything works fine with windows, my problem is that the I ve lost all my HP related software and features.
At the start, he says just something on the motherboard and then he hits me with a logo instead of the HP logo and stuff Windos... Everything seems to work twice as slow as it was before I had to change the HD? Both the HD: s had the same spesifications.
Is there anyway I could get the default HP-software and features on my new hard drive?
Hello;
Let me welcome you on the HP forums!
You said that you have restored your PC using a DVD, but HP recover media consists of a SET of DVD, not a single DVD - so I have to assume that it was NOT a support of HP recovery.
Ordinarily, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP.
Unfortunately, there is no support of HP recovery related to HP for your PC Product Page. This could be an oversight by HP, or it could also mean that HP stock is no longer the recovery media for your PC. They store any long recovery media for older PCs.
You can try to contact the HP customer directly, using the links below, to see if you can order them if:
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
If HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
Good luck
Tags: Notebooks
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