HP Pavilion Slimline 400: Cannot run SFC/scannow

I have a PC with Windows 8.1 x 64 which does not run the "sfc/scannow" command of HP Pavilion Slimline 400 desktop. When run from a CMD prompt window ("run as Administrator") the result returned is:

"Windows resource protection could not start the repair service."

I restored Windows 8.1 at the factory of HP with the same result.

I tried using 'Online Dism/Cleanup-Image /RestoreHealth' and get:

Maintenance of the images of deployment and management tool
Version: 6.3.9600.17031
Error: 11
You cannot service a 64 bit OS with a 32-bit version of DISM.
Please use the version of DISK that corresponds to the architecture of your computer.

Anyone can get an idea as to why ' sfc/scannow' and the DISM command does not work?

Thank you.

I suspect that the recovery partition is corrupt and that it would have to use HP recovery discs.

If you want to order and if you live in the USA/Canada, call this number 1-800-334-5144 HP and see if you can still get a set of recovery disks.

I have another solution that doesn't cost anything.  You can download and burn an ISO of Windows 8.1 from the following site.  He won't get the HP software or bloatware, is a commercial version.  Have on hand your license key:

http://www.eightforums.com/tutorials/18309-Windows-8-Windows-8-1-ISO-download-create.html

If you can, back up your data.

Tags: HP Desktops

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    09/10/03 12:25:18:289 1360 f54 Agent WARNING: is not Installable rule, updateId = {A11FFEA5-BFFC-43E1-9A02-99970CC142C8}.101, hr = 8004100E
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    2010-09-03 12:25:18:440 1360 f54 Agent WARNING: is not Installable rule, updateId = {0418B8A1-016E-4BA9-9688-5E0BE64CA97B}.100, hr = 8004100E
    2010-09-03 12:25:18:600 1360 f54 Agent WARNING: is not Installable rule, updateId = {BC19109A-8D10-4CDE-8383-A90BACB8608C}.100, hr = 8004100E

    Good luck

    E-mail address is removed from the privacy *.

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