HP Pavilion Slimline computer of office: HP Support Assistant Tune up and Health Analysis

I'm becoming exasperated by the regular failures reported during the monthly HP Support Assistant Tune up or analyses of health on my HP Pavilion Slimline desktop computer.     The display disappears usually before I do a screen grab.     But today, I got the following:

So why the analysis of health is failing?      I don't know if all relevant diagnostic report is placed on my computer.     If they are produced, so I don't know where to find them.

Or do I have a version of corrupt/out-of-day of the Support Assistant software?

Or y at - it an explanation?

I would be grateful for any light.     Thank you.

Brian, welcome to the forum.

I can't give you a good explanation for the problems you are having.  It is probably a bug in the software.  I had very similar problems when using Windows Update.  Do not install the updates without apparent reason.

Here is the Official Site for HPSA.  I have suggrest by downloading and installing the latest version.  You must uninstall the current version before you start.  I'd be happy to hear the result.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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