HP Pavilion TouchSmart 14: Stop Code

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• Pavilion TouchSmart touch stopped working after HP Photosmart printer installed

  I bought a HP Paviliion TouchSmart 23 - h056 all-in-one new and the touch screen worked flawlessly.  I then installed a 7520 of HP Photosmart all-in-One printer/scanner/copier and the mouse pointer works on screen, but to the touch on the screen no longer works.  The system came pre-installed with Windows 8.1.  Help, please!

  Hi and thanks a lot for your suggestion and the quick response!  It was the same driver.

  Finally, what has worked, it was that I had tried a reboot, but not completely executed a stop down and pressed the button at the top of the screen to turn it off.  I then pressed the button to turn it back on, and then worked on the touch screen.

  You are very kind and competent.  Thank you.

• HP Pavilion TouchSmart b109 14: code

  58801272

  Hello

  Enter: 47769874

  Kind regards

  DP - K

• Pavilion TouchSmart PC 20-f323, how to boot from a DVD?

  My client has a 20-f323 HP Pavilion TouchSmart PC with Windows 8 on it and wants to downgrade and install Windows 7 Pro instead.

  However, my first question is, how to start my Windows 7 Pro DVD on the TouchSmart PC?  I can not even find a boot menu option to start from the DVD drive.

  All other URL on this upgrade process below would be appreciated!

  I thank very you much for your time.

  WARNING *.

  HP does not recommend installing Windows 7 on a computer comes with Windows 8, and it will support the installation of Windows 7. HP doesn't provide drivers for Windows 7 and the appropriate drivers are not available for the hardware in the computer. In addition, Windows 7 can not take in charge some of the hardware or software designed for the computer.

  Make sure you create your media recovery HP or USB Flash Recovery discs before you edit or change anything.

  You can buy a new copy of Windows 7 with a valid COA and the product key.

  The screenshots below is from a notebook HP 15 t-j100... options and the configuration on your computer screens may differ.

  You will need to DISABLE "Secure Boot" and ENABLE "Legacy Support" in the "Configuration of the BIOS start-up secure" on the settings page similar to what is shown below, until you try to install Windows 7.

  

  After you save the changes, the computer will ask you to confirm the changes... Accept the changes by typing the four digit code and press the ENTER"" key.

  

  If you install from a USB key and see a message of "load a driver - a required CD/DVD drive device is missing", it's because as 'System Configuration' > 'Config USB3.0 in pre-start' is set to 'Enabled '. This should be set to 'Auto '. This should clear up the CD/DVD device is missing.

  

  In addition, as the hard drive is probably partitioned as TPG, you must start using the internal CD/DVD UEFI or UEFI-Key/key USB to install Windows on a GPT-partitioned disk. Turn on or restart the computer and press "F9" or "ESC", then "F9" when prompted. Select the source of boot UEFI you use and you press "ENTER".

  

  I suggest using Windows 7 SP1 for the best installation experience. If you need Windows SP1, see 'How to install Windows 7 without the disc' to download and create your own disc of Windows 7 SP1. If the DVD does not start as UEFI, you may need to use a USB Flash drive (can ask "Quick start" DISABLING in BIOS) as the installation media. Please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash drive. Please note that some computers may not recognize a valid active UEFI USB Flash drive if it is formatted in NTFS and may require only a FAT32 formatted USB Flash drive. You should be able to make a FAT32 formatted Windows 7 installation USB Flash drive using Rufus, UNetbootin, Universal USB Installeror WiNToBootic. I like Rufus, because it contains options for 'Plan of GPT partition for UEFI computer' and 'FAT32'.

  From the top...

  (1) turn on the computer and immediately start typing the key "ESC".

  (2) when the MENU is displayed, press "F10".

  3) navigate the BIOS to the "System Configuration", 'USB 3.0 pré-OS Config' and the value 'Auto '.

  4) navigate the BIOS to the "System Configuration", "Startup Options" and "Secure Boot" the value 'Legacy Support' the value "Enabled" and "Disabled"

  5) press "F10" and click "YES" to "Exit Saving Changes".

  (6) computer should restart and display "Change of operating system startup Mode"... type the four digit code, then press "ENTER".

  (7) let Windows 8 boot to the top and put the Windows 7 SP1media in the drive to DVD or a USB port, then logout / stop.

  (8) to turn on the computer and immediately start typing the key "ESC".

  (9) when the MENU is displayed, press the key "F9" and then select the correct boot UEFI source (CD/DVD drive internal, USB drive, CD/DVD, USB Flash drive, etc.). ... Press any key to start the CD/DVD, if prompted.

  (10) select "Language", "time / currency ' and 'Keyboard' settings and then click"Next ".

  11) click on 'install now '... Check "Accept terms" and click "next". Click on "Custom (Advanced)".

  (12) you may need to provide AMD SATA/RAID drivers at the moment... Download AMD Chipset Drivers (Chipset / AHCI / USB 3.0)

  (13) ' where do you want to install Windows 7? Select "Disk / Partition" with "Unallocated space", you created earlier, and then click "next".

  (14) follow all instructions and meet the need. Enter the Windows 7 key when asked.

  Please post the "Hardware ID" Device Manager (text only) for all remaining missing or unknown devices, as shown in the example below.

  

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Re: hp stop code

  Hi, locked out my computer bios on hp pavilion laptop have a stop code 86402351 any help would be appreciated?

  Hello:

  Enter the unlock code:

  39560997

• Pavilion TouchSmart 15-b109wm: Mini pcie

  Im trying to find out if this computer has a witelist for my network card. Initially, it came with windows 8 installed on it now I am running windows 10. I looked at and see older laptops with whitelist, built into the bios. My computer seems to boot UEFI bios, as it is the only way to get into the bios, I know. My current card is AR9485 of Qualcomm Atheros 802.11b/g/n WiFi adapter it just don't cut the highest speed I get are on 55mbps. I have other pieces of equipment using 802.11 AC and speeds are more than 160 Mbit/s. The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around? I looked at the manual and it shows 3 different maps, but none of them are compatible 5 GHz I believe that when this laptop was built not as popular 5Ghzwas and 802.11 AC did not exist. Any input?  The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around?

  Hello:

  He shouldn't have a whitelist, as HP stop this practice more than 2 years ago.

  However, your mobile PC is an AMD processor and chipset, so you would be limited to use a double band Broadcom dual band N or map of the AC.

  9 times out of 10 an Intel wireless network card will not work in a notebook with AMD hardware, and there is no way I'd be able to tell you if an Intel card would work in your computer laptop or not.

• HP Pavilion TouchSmart: Recover/reset Bios password

  Hi, can you please help me?  I'm stuck on my laptop HP Pavilion Touchsmart.  Enter the admin/power on password incorrectly 3 x & generated "system off" code 58834944.  Can you please give me instructions to reset it.

  Hello

  Try this: 47792380

• Pavilion TouchSmart 23-f364: Hp Pavilion 23-f364 BIOS "finds it difficult to" hard drive Detection

  I have a HP Pavilion TouchSmart f364 23 for Christmas in 2013 and in 2014, the hard drive has begun to act. I would like to turn on the computer and it does not detect the drive or does not see the files it contains. The CD drive is detected and works all the time. I've updated the BIOS, I replaced the drive with a brand new, and since the old is in an external hard drive enclosure works like new money. The computer will always have problems in windows being blockages, then crashes. I looked for the reasons of the accident and they were due to mistakes of disk access. After reboot, the drive is not detected. In Ubuntu, the drive is detected and accessible (but I can't get the windows partition to mount, with the error "Windows is put in hibernation," even with the quick start off and a full stop). The point is that Ubuntu can see and access the drive to boot from the drive itself (if possible) and a live USB. Ubuntu will crash as or experience access errors, but when restart the BIOS sees not the disc. The disc turn and accesses a little bit, but nothing happens. In addition to the exchange of discs, I also swapped sata ports on the mobo with no luck, and power connectors are different, so no swap it. I want to know now if replace HARD drive cable may solve the problem or if I need to replace the mobo or this computer is just cursed. (Father: when I asked for a desktop I do not mean all in one)

  TL; DR: The Bios does not detect hard drive or detect but once at random, at random, windows crashes because of this, Ubuntu works perfectly well and has access to disk drive and boot Live, bios does not always detect drive. Tried upgrading BIOS, replacement drive and swapping mobo ports sata, no luck, CD player works great every time. You want to know if buying a new HARD drive cable works or if it is the mobo which is bad.

  Also note: when I updated the BIOS it says it resets the CMOS and I repeatedly loaded by default in the BIOS settings. I have found but not yet tried the CMOS clear jumper.

  Hi @Lesking72,

  Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  Thank you for posting. I read your post and I understand that the old hard drive can operate as an external drive, but the new drive and the old disk cannot be detected in the BIOS. You can run hardware diagnostics to test the motherboard and hard drive. If the motherboard and the hard disc as well spent, you can consider if it is a cable problem.

  Here is a document, which you can view:

  Desktop PC HP - detection of hardware failures (Windows, 10, 8)

  For Ubuntu system, please refer to the support of Ubuntu.

  Let me know the results of your troubleshooting.

  To say thank you, click on the "thumbs-up".

  Kind regards

• HP Pavilion TouchSmart 15-b100: "Press the ESC key" black screen TouchSmart 15-b100sa

  Hello

  I'm helping a friend with his computer because his son decided to play with it and now it is unclear what steps it took to create this problem.

  Initially, he asks a password on a black screen before opening the BIOS screen.

  Someone in this forum helped me with this problem and told me to try a code which worked perfectly.

  After that, I get a black screen that repeated me "press ESC for Boot Menu".

  If I press this button, a message appears saying "ESC...". Starting break"and stays there for about 2 minutes, which I think it's a lot of time to open the start menu to enter the BIOS and change the settings.

  Does anyone have any idea of what's going on?

  The computer is a HP Pavilion TouchSmart 15-b100sa Sleekbook

  I would appreciate if someone could help with this problem.

  Thank you

  Hi @jc4 ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your HP Pavilion TouchSmart Sleekbook 15-b100 and issues with maybe an update. I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings.

  Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

  You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

  When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

  Here is a link to computer won't start for Windows 8, if you need it.

  Please let me know how it goes.

  Thank you.

• HP pavilion touchsmart

  Please help my son tried to reset the password on my hp pavilion touchsmart and apply now for administrator password or power on! When I get home wrong3 times I get this code jump upward and the disabled system.
  Code: 61936161

  Hello

  Try to enter: 74694167

  Kind regards

  DP - K

• Blue screen AND Google Redirect Virus? STOP code: 0x000000AD (0x00000001, 0x00000000, 0 x 00000006, 0 x 85879410)

  Original title: blue screen of death AND Google Redirect Virus?
  Hey guys! :)

  So last night, my computer has experienced many problems that seem to just get worse and worse.

  It all started with a Google search I did; I must have clicked a bad link or something, because then my computer kept asking me permission to install some kind of .exe file (I don't remember what it's called, but I knew it was sketchy, so I clicked 'Cancel', but the guest has continued to pop up whenever I tried to close.) Then I closed Firefox and the pop - up's order, but then shortly after, a message came up on my screen saying:

  "A problem has been detected and windows has shut down to prevent damage to your computer.
  INTERNAL_POWER_ERROR
  If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
  etc etc.

  STOP code: 0x000000AD (0x00000001, 0x00000000, 0 x 00000006, 0 x 85879410)

  After research I discovered that I had the unfortunate Blue Screen of Death, which now appears whenever I try to restart my computer.

  I did a system restore to a time before that day, a malware scan using Hitman Pro 3.5 that has detected a bunch of malware that I deleted, but the BSOD persists. Later in the night, I was unable to run the .exe files and kept getting an error message "the dependency service or group could start", but fortunately, this question is left today (or at least for the moment...)

  Apart from this question, I also have the Google redirect Virus, which I think is related to my BSOD problem. I had a few weeks ago and managed successfully to remove it with Hitman Pro but now he's back with a vengeance. I did multiple scans with Hitman Pro with no results, I tried to launch the Device Manager looking TDSSserv.sys with no luck and I'm starting to feel like there is no hope :(

  I'm not extremely proficient in computer science so absolutely any help would be greatly appreciated! I'm also running Windows Vista on a HP Pavilion laptop if this is useful information.

  Thanks again! :)

  Hello

  try this program to remove it

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Dual boot Win8.1, openSUSE 13.1 on Pavilion TouchSmart 10 10-e010nr

  I installed openSUSE 13.1 on a recently purchased laptop, leaving the installer set it up to dual boot with the Windows OEM 8.1. However, when the computer reboots, it goes straight to Windows. A web search reveals that this is not a rare problem, but the solutions are so varied that I don't know where to start.

  Details are as follows:

  The material is a HP Pavilion TouchSmart 10 10-e010nr with Windows 8.1 64-bit OEM. Installation media is the installation of openSUSE - 13.1 DVD ISO, put it on a Flash DRIVE by:

  http://en.openSUSE.org/SDB:Live_USB_stick

  In the BIOS Setup, I've disabled Secure Boot and changed to traditional Mode. After that, the USB has been seen in the menu boot device options.

  I chose to do a new installation, to reduce the main Windows partition to make room for the installer /, / Home and swap. I accepted the suggestion of the installer to use Grub2 EFI and make existing partition/boot/efi Windows EFI boot without formatting.

  Installation seemed to go normally, but as soon as the stop and restart, the computer went straight to Windows. In the Windows disk management tool, I see the newly created partitions, so presumably the only problem is the boot or startup program manager.

  What could try to get Linux boot on my box? Should what additional information I provide?

  Hi wpost,

  Thank you for your response, I regret that the FAQ has not helped.

  Even if HP does not support this function and I am not trained on Linux, I have found a document that I think will help.

  Seven ways to build the multi-boot with Windows 8 and Linux (from znet.com)

  Please let me know if this helps and good luck!

• Pavilion Touchsmart 23: Pavilion 23 Touchsmart screen dim after sleep Windows 10

  Pavilion Touchsmart 23 all-in-One model f339

  AMD Radeon HD D 8670

  My screen is too dark, after that the computer "wakes up" fashion "sleep" I can read only now my face one inch away. Reboot brings the brightness back to normal, only to happen again the next time that the computer sleeps. This has only started happening since the upgrade of Windows 8 to 10 of Windows.

  -All drivers are up-to-date

  -All Windows updates are up-to-date

  -There is no brightness slider in power options

  -I have no brightness control on my keyboard

  Please help me solve this problem, so I don't have to go back to Windows 8! Thank you in advance.

  I think I might have made some progress with this problem. I had a friend call me and he suffered from these same questions. The partial solution (and probably most) I've discovered is that there is a critical update of the BIOS that had not been done. Because Windows 10 was already installed, it didn't appear on the page to Support HP or HP update software. The way I had the time it was to say the HP website that I had Windows 8.1. The update then appeared. I downloaded the BIOS for its model was last updated and installed. (BTW: it worked great in Windows 10). Once I've upgraded, the dark screen problem has been resolved. However, as long as the screen saver, night light or auto Hibernate still does not work. You can manually put the computer to sleep via a button or the start menu, and he returned very well. His was an AMD based all-in-one and I don't remember not if someone had problems with the Intel based platforms.

  So, to summarize... If you have not installed 10 still make sure you BIOS update first. If you have goto, the Web site and enter your model. Replace the Windows 8.1 operating system. Download and install.

  If anyone has more of an insight, please answer others to take advantage. Good luck and enjoy Windows 10. And if anyone has a solution for the problem of sleep/sleep/screensaver please respond.

• HP Pavilion TouchSmart 23-f213w

  I want to upgrade the RAM in this system:

  HP Pavilion TouchSmart 23-f213w

  the 4 GB to 16 GB

  How can I start? How open the back to replace the RAM? There is no video for this machine or instructions on how to do it.

  Thank you

  Please see pages 18-22 of upgrade and maintenance Guide instruction on how to disassemble the computer and replace the memory.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Pavilion TouchSmart 14z-f000: bluetooth

  Music playback is very poor via bluetooth devices.  The music plays fine through the laptop speakers, but if I try to use my bluetooth speaker or a receiver of music sound quality is mediocre at best and the music skips.  My iPhone and iPad play well across the two devices.  All my music is on my computer.  I would like to play directly from here.  Any suggestions?

  Hello @LSUTravis88,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post about the problem of the Bluetooth and wanted to help you!  I understand that the Bluetooth device will pair, but the sound quality is not sufficient.

  You can try to update the Bluetooth drivers for your laptop.  However, your product does not have Windows 10 drivers on the HP site.  Maybe that's why you have a few problems.  You can find the drivers for your product here:

  Drivers - HP Pavilion TouchSmart 14z-f000 CTO Sleekbook

  If you still have problems, try to uninstall the Bluetooth driver, then reboot the laptop.  Please let me know the results.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!