HP Pavilion TS 11 Notebook PC: HP TouchSmart 11 [default] hard drive problem?

Hello my computer had a problem since January, however, I could not take the time to try to fix so far. I have a laptop TouchSmart HP 2013 11. Before this problem, my laptop had about a startup time of 30 minutes. This problem occurred after I got too many tabs open in chrome and my computer became unresponsive, so, I force shutdown it & then put on I got a black screen. Since then, I have run the Diagnostics of material and come up with these ID's failure

[Type]           [ID]                                                                     [Date U.S. style]
System [E] RG9J3L-6R783X-XD7WXG-60 X 503 5/6/16
Hard drive RG9J3L - 6R783X - XD7WXG - 61XM03 06/05/16
Hard drive RG9J3L-6R7827-XD7WXG - 60 T 603 11/03 / 16
System [E] RG9J3L-6R7827-XD7WXG - 60 T 603 11/03 / 16
Hard drive RG9J3L - 6R780R - XD7WXG - 60U303 25/01/16
Hard drive RG9J3L-6R780R-XD7WXG - 03 61CT 25/01/16
System [E] RG9J3L-6R780D-XD7WXG-60W203-13/01/16
System [E] RG9J3L-6R780A-XD7WXG-60VJ03 10/01/16
Hard drive RG9J3L - 6R7804 - XD7WXG - 60SJ03 04/01/16
System [E] RG9J3L-6R7804-XD7WXG-60SJ03-04/01/16

[Description: hard drive 1]

I wonder if I am able to fix this hard disk or, if I need to order a new one and replace it. I can get more info is needed, any help is greatly appreciated.

Thank you
Giacinto

[Useful information]?
Model: HP Pavillion TS 11 Notebook PC
Year: 2013
System ID:2178
Product ID:E2S18UA #ABA
OS: Windows 64-bit 8.1
Screen: 11.6-inch
RAM: 4096 MB
Processor: AMD A4 - 1250 APU with Radeon HD graphics card
Hard drive: 500 GB
B10S Date: 09/06/13
B10S F.02 review

[Hard drive]
HARD DRIVE 1
Type: ATA
Model: HGST HTS545050A7E380
Firmware Version: GG2OACA0
Capacity: 500 GB
LBA48: support

I pretyped, bad internet connection

Hi @AukC,

Welcome to the HP Forum!

It's a great place to find answers and advice! You have the best experience in the HP forum, I would like to draw your attention to the HP Guide's Forums:

First time here? Learn how to post and more

I understand that when you ran the diagnostics of material you have received error codes.  When I checked the error codes provided, they say that the disc is optimized and others the HARD drive failed the rapid tests.

Omitting the quick test is a good indication that your hard drive is faulty and will need to be replaced.

Here are links to help you in this process:

HP Pavilion TouchSmart 11 Notebook PC Maintenance and Service Guide  (Please note Chapter 3, page 16, section 17 for recommended replacements, Chapter 5, page 29 for the removal procedure).

HP computers - performing a recovery of HP (Windows 8) system

HP computers - restore files that have been supported to the top using HP Recovery Manager (Windows 8)

There will be an option to backup your data during the recovery process.  If you have not created your recovery media, please contact HP support to obtain a recovery kit.

Please contact HP to Contact HP Supportassistance.

Thank you! If it helps you to find a solution, please click the button "accept as Solution"down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.

Tags: Notebooks

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