HP Pavilion Windows 8 g7; headphones and speakers always play together.

I've had this laptop for quite awhile and a while ago my laptop headphone stopped cut speakers occasionally and they always play together now. I tried to find a solution to this on the forums, but it is not a problem with the two be affected as peripheral to read. I think the headphone jack can be broken, and it is not actually save my headphones plugged because it says on the playback devices that they are not plugged. I think that if there was a way to play sounds through the mic socket that can fix this, but I can't figure out how to do this. Any help would be great, thanks.

Hello newtohp4567,

I understand that the speaker and the headphones play at the same time.

Go to Device Manager and uninstall the driver IDT audio in audio, video, and game controllers.

Restart the computer.

As the computer starts up, press the F10 key.

When the BIOS setup utility charges, press F9 to set the default values and F10 to save and exit.

When you start the computer to windows, it will load the audio driver.

Here is a link that will show you how to get to Device Manager.

If you still experience the problem, go to HP.com and update the BIOS.

Here is a link to the update; you will need your product number.

You can find this information by holding the FN key and pressing the ESC key.

If you are not able to correct the error by making these changes to the software, I would call HP and make them fix the appliance while it is still under warranty.

Here is a link to a number to call HP.

I would like to know how everything goes.

Tags: Notebooks

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