HP Photo Creations support and resources

Here are some links to tips, tutorials and ideas of projects for the HP Photo Creations software.

Homepage

Download the software for Mac and Windows.

Frequently asked Questions

See the top of page questions and answers, including how - and the solutions of the error. For a complete list, see this PDF.

Software Guide (PDF)

An illustrated tutorial on the program, showing what is where and how to use it.

Technical support

You can reach our customer team at [email protected]. Please send as much detail as possible. The team strives to respond within one business day.

Facebook site

Our community site with news, tips and a Gallery of project ideas. (Facebook membership is not mandatory.)

Tips & video tours

Watch our 2-minute how-to videos and in-depth webinars.

You can also click on the button of ? in the program to contact customer support.

Thanks for using HP Photo Creations!

RocketLife

Hi Antdude.

This is the official forum of HP Photo Creations. See your questions more quickly if you contact us via the support form, however. It's at www.hp.com/go/supportform.

Thanks for using HP Photo Creations!

RocketLife

Tags: HP Printers

Similar Questions

  • HP pavilion a6244n: HP photo creations update the failure DDC008 unable to connect to internet error code

    Although internet works fine, I get the error that ddc0008 cannot connect.  I tried to uninstall the HP photo creations software and then installing right from scratch, but nothing helped.

    Hello Ilovegoldens,

    You should try uninstalling and reinstalling Photo Creations. See the info from this link...

    Re: Error number DDC0008 - HP Support Forum's - 5209625

    IF this does not resolve the problem, you can open a support ticket with RocketLife (the creator of Photo Creations) and they will work with you to find a solution...

    Photo creations software support | Support for HP Photo Creations

    Good luck.

  • I have hp photo creations, and I saved all my projects. now, I'm done with them, how the unsaved?

    I have hp photo creations & saved all my projects, now I'm done with them. How do I possibly them?

    Hi Rocky.

    Are you saying that you want to Remove your projects?

    Until you do this, consider saving them to a flash drive or download them with the Share button. If you click on the "customize and print" box, you will be able to print your new project or change it later. (See image below).

    Our customer support team can help. They are [email protected].

    Thank you for using HP Photo Creations,

    RocketLife

  • every photo that currently support and fax printers

    I have a printer HP 7510 that dies and is trying to find an HP product to replace it. I talked to 8 different media and sales technicians and have purchased a printer that isn't compatible and fax after that they told me it would be. I must have and fax because I didn't not a phone line and can stay under their maximum requirements HP told me that they do not have a printer that supports fax and more but gave me 3 models that I can't find on their Web site. does anyone know of an e all-in - one photo with web and efax features?

    Hello

    Please speak with the people at eFax, because:

    • Do I need to purchase any special equipment?
  • What is the difference between HP Photo Creations and Snapfish

    I've been curious.

    What is the difference between HP Photo Creations and Snapfish?

    Hi Jeff17866. The difference between these two services are the location, accessibility and share-ability of the recorded images. Snapfish is a photo on the web edition and sharing and belonged to printing HP service. You upload your images on the Snapfish site and share with other sites (Facebook, Flickr, etc) by selecting the appropriate options. The images are then stored on the cloud, and you will be able to access it from any device with Internet access. So, if you want to easily share your photos with your friends and family around the country, Snapfish is a great tool to do. HP Photo Creations is a photo editing software that you download to your desktop. You can edit your photos and order prints just as with Snapfish, but all pictures remain on your hard drive. They can be shared by downloading files on the sites you want the images appear, but you are not able to access it on other devices. -Chauntain

  • Windows 8 and photo creations

    I just got a new computer HP with Windows 8. My last computer was XP. The CD with my new 8600 pro + included printer HP Photo Creations, I like. Now, it downloads on my computer Windows 8, and specifications for the program indicate to the amount of Windows 7. Any solution to workaround or fix in the works?

    Hello

    Please download the latest version from the following site:

    http://www.HP.com/global/au/en/consumer/digital_photography/free/software/photo-creations.html

    Kind regards.

  • HP Photo and imaging Gallery vs HP Photo Creations

    Thank you for the messages in 2011, no wonder I don't think HP Photo and Imaging Gallery, I liked!  It was installed with my HP printer, but now that I have another laptop, the printer will not install this program, but has installed HP Photo Creations, they are certainly not the same thing... as of now, I don't like.  I'm happy for some of the tips.  I printed the pages.  Does anyone know of a program I can do also?

    Hello

    Both programs come from third-party suppliers. From time to time the contracts/agreements between publishers to sellers will expire and according to the contract, a supplier can provide OLD version (s) for its customers. The latest version of HP Photo Creations has many improvements.

    Hope it makes sense.

  • Desktop HP Pavilion Elite 150ff: performed a cover of the factory, now I get the error HP photo creations DC18

    I did a factory recovery using Recovery Manager on my desktop of windows 7 Home premium, Pavilion Elite 150ff. After having installed all the updates and download flash player and Adobe Reader and install my Antivirus HP Photo creations program won't work, I get an error message saying DC18, and Microsoft claims it is incomatible, I have the icon on my desktop. Tried to download it from the HP website, but my anti virus detected a trojen, how can I get this program working again. All other programs work fine, my desktop is wired but my 7520e printer is wireless and connected properly. Also HP smart web printing does not work, using IE11.

    Hi Emma.

    Uninstall and reinstall HP Photo Creations should resolve the error. Here are the instructions step by step for Windows:

    1. check your Internet connection

    • If you have access to the Internet from a company or a network of offices, please make sure that the network or the firewall allows access to the HP Photo Creations software.
    • Check your computer clock to make sure the date and time are set correctly.

    2 uninstall and reinstall HP Photo Creations

    Step 1: Uninstall HP Photo Creations

    1. Click Start
    2. Click on Control Panel
    3. Click Add or remove programs
    4. In the list, select and delete HP Photo Creations

    Step 2: Download and reinstall HP Photo Creations

    1. Go to https://shop2.rocketlifeproduction.com/hpfe6fd34b208847e8f8254b9be96e8c4c/catalog.html?gta=download
    2. Click on the download button. Depending on your browser, you can choose to run or save the program. Choose run if they are available. (If you choose Save instead, double-click the file you downloaded).
    3. Follow the instructions on the screen to reinstall HP Photo Creations.

    Step 3: Open HP Photo Creations  

    Open HP Photo Creations by double-clicking the shortcut on the desktop, and then confirm that it works.

    I restart the computer after step 3 may help as well.

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Our support team is always happy to help you. You can contact them at www.hp.com/go/supportform

    Thank you for using HP Photo Creations,

    RocketLife

  • HP Photo creation

    Hello, I have a question about the creation of Photo of HP software. East - the possible result of photo Edition of project save a graphic file (JPEG, BMP, etc.)?

    Hello

    You can download the ways that you can save them as:

    You can download .bmp, .gif, .png and .jpg file formats to use in your photo creations.

    and:

    Change or edit the saved project files is not recommended or supported. If you try to Edit a project with third-party software, your project could be damaged.

  • HP Photosmart 5512: HP PHOTO CREATIONS will NOT INSTALL... GUARD CIRCLE SPINNING!

    OH I'm upset! AFTER bragging about the HP product so... Now, I am very disappointed. I had some problems with my printer & software, so I uninstalled all use revo uninstaller to make sure to clean up all the remaining files. I reinstalled the software from my original disc. Yes, the printer works, but NO, I can't have my photo creations software want to work more

    He has always worked in the past. I even completed this program cause software I really liked. I tried to implement everything. I uninstalled again and again... I downloaded the software from the HP website. I cleaned my temporary files, run analyses of virus, made sure my net framework has been updated and all the windows files.

    I sent an email and told to call about it. I really don't understand why I have to call and why this issue is not posted somewhere with a solution because I know others have this problem too.

    When I try to install it, it only goes to show that circle of spiral of spinning and spinning and nothing loads!

    WHY doesn't it charge when I got it in the past. Nothing has changed. I have not installed anything new etc. No ONE has the answer without having to get on the phone to call me?

    Thank you

    UPDATE... UPDATE...

    Whoo hoo... photo creations works NOW! I decided that I wanted to begin to take the material, usb etc. outside, so I decided to go ahead and CALL HP number sent me to support... but BEFORE I called, I did once again check my computer. I've also updated all my windows updates and there is much need. When I called the girl asked me if my UAC has been disabled or enabled and I knew instantly that it was because I remember to turn it off. She told me to reactivate it. I told her I do it, but I let her hang up so that she would not have to wait for the restart of the computer, etc.

    Later, I tried to reinstall the program and was disappointed when I got this same circle of rotation... so I thought... "Darn it did not work. "Then I looked at my office and was so surprised to see the icon of the software. I clicked on it and voila... It worked!

    Again, I'm a happy camper as I was before. Thank you for your offer and the entry also help good Dean... I don't know who has been too much all the good advice.

  • Problem HP Photo Creations

    I use HP Photo Creations, BUT when I try to use the function of information and prices when I finished a project I tells me that it is not available in my area! I live in the Canada. What is going on!!!

    Hi Canuck.

    Please contact our customer support team, [email protected].

    Thank you

    RocketLife

  • Upgrade to Photo Creations of Image area

    Hi all.  Okay, I'm a bit late here... I still have the old Center of HP Image Zone/Solution on my 'old' PC (Compaq Presario Windows XP). I want to upgrade to Photo Creations, but have a few questions:

    (1) do I need to uninstall the program from the area of the Image of myself, or upgrade to Photo Creations it uninstall?

    (2) HP has fixed the virus thing?

    I did some research on the forum & FAQ for Photo Creations, but it is impossible to find an answer to my questions then post here in the hope someone will be able to help.

    Thank you!!

    Hi Liz.

    Install away! They have separate programs and HP Photo Creations does not change the image on your computer settings. Our customer support team can help with installation and usage questions. You can contact them at [email protected].

    Yours,

    RocketLife

  • When I try to use photo creation message says photo product core exe stopped working

    When I try to use the software of HP photo I receive picture message produced exe core is no longer someone could help please

    Hello

    1. If it works well before?

    2. don't you make changes to the computer until the problem occurred?

    I suggest you try the steps below and check if it helps

    Method 1: Try to perform a clean boot and check if the problem still persists.

    Follow the steps mentioned in the article below.

    How to configure Windows Vista to start in a "clean boot":

    http://support.Microsoft.com/kb/929135

    Note:

    Once the troubleshooting completed, reset the computer to start as usual.

    I would also recommend to post your question to the following support HP http://h30434.www3.hp.com/t5/Home-Web-Printing/bd-p/Webprint forum

    More information: See here

    http://h30434.www3.HP.com/T5/other-printing-questions/when-i-try-to-use-photo-creations-i-get-message-photo-product/m-p/665349

    Hope this information is useful.

  • HP Photo Creations V3.2

    Create projects and memories with your printer HP with HP Photo Creations.

    HP Photo Creations is a free software that allows you to easily create photo books, calendars, collages, greeting cards and other memorabilia that can be printed at home, supported, or delivered to your home.

    Click here to find more HP Photo Creations.

    Click here to download HP Photo Creations V3.2 for Windows® XP, Windows Vista®, and Windows® 7 or Mac OS X

    Menu options include:

    New open save save as

    Things recommended
    Print-at-Home projects
    Every day
    Seasonal
    Interests
    Milestones
    My things
    Project currect
    Projects registered
    Incoming projects
    Everything that
    Choose a project
    Choose a theme
    Show me...

    To the upper right are the settings.

    The recommended elements are on the home page.

    Click on the laurels on the left side to help and click on accept as Solution to a solution. I work for HP.

    Best regards
    Kenneth

    I hope this helps!

  • 7520 do not print photos in black and white

    HP 7520, all new ink carts. I want to print only black and white photos crisp.
    How to change the setting to do this printer?

    I tried to change the grayscale function.

    There is a selection of black ink cartridge, but there is a yellow triangle next to him and he doesn't let me use it.

    I have supported HP Photo Creations, thinking that would help, but it's not.

    I tried to use programs Word and paint. on HP7530 and they were prefect.

    New printer fancy and I can get only black sepia.

    It's annoying because I was able to print black and white with my

    Please advise, thank you.

    UPDATE: I thought that maybe the replacement of the ink carts has not record.

    So I reinserted the black ink CARTS, and this has no effect on the Advanced Option to select black ink only.

    Windows 7

    Hello

    Please set default to use black ink:

    (a) double-click the desktop printer icon.

    (b) click on set preferences.

    (c) click on advanced.

    d select black ink only from grayscale

    (e) click on Apply/Ok out.

    Kind regards.

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