HP Photo Creations: The Photo Creator image file Conversion

Trying to help a friend. She has an HP printer and used HP Photo Creator.

However, the program (with his help) has managed to convert all files on several DVD into JPG files that cannot be opened by using the Photo Creator software. Other programs refuse to open the files, saying they are invalid or damaged. Yet HP Photo Creator opens fine.

She requested that its JPGs to be accessible using any image look a program (this seems reasonable).

Is it possible to convert these files into a format that can be used by any photo/picture read/write software please?

Thanks in advance.
T.

10 Windows user | not much computer, but I'll give it a go. using South African internet (it is not the fastest). decent, friendly people.

Hi MIghtyBeagel,

I suggest call and assistance remotely.

Here is the link to contact HP: phone help worldwide.

Thank you!

Tags: HP Printers

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