HP Photosamart Premium: the program cannot start because hpqcutil.dll is missing

I've had my printer for quite awhile.  Recently I had to download as because wireless USB port would not work.  I've used it since, but yesterday, I changed two cartridges.  Once I tried scanning photo and save it I got the message: the program cannot start because hpqcutil.dll is missing from the computer.  Try reinstalling the program to fix the problem.

I reinstalled again today and still get the same message.  How do I now please?

HP Photosmart Premium 309

Lyn

PS my system is Windows 7.  32-bit.

You don't need the installation disc at all. Discover the second option in my last post, where you can download the airline pilot, I posted for you as well. Once the download is complete, installation begins, for now, cancel the installation and start following the steps in the second part of my last post, and that will help you perform the uninstall of level 3.

Good luck

Tags: HP Printers

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