HP Photosmart 2610 on MAC OS lost software installation

The scan to printer all-in-one Photosmart 2610 function does not work.  The error message says "you must install the HP software to perform this function.  However, I can locate is no longer supplied with the printer installation CD.  I use a MAC with OS 10.7.5.   Is it possible to download the software?

Hello @Redtail1,

Welcome to the HP Forums!

I understand that you are unable to scan a document using the Photosmart 2610. I will do my best to help you! Unfortunately, it is not a full software features available for this operating system. HP hereWeb site, provides an Apple Update software in order to install a basic print driver.

Now, there are solutions that you can try to perform the scan. In this document, click "how to scan with the Apple software update driver. Try scanning from Apple Preview, Apple Image Capture or printing and scanning.

If you have any other questions, please let me know. Have a good night!

Tags: HP Printers

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