HP photosmart 5515 all-in-one: HP5515 all-in-one black ink will not print

I'm having the same problem that other messages that I have seen posted - my black ink will not print

Help!

You can try to unlock the black cartridge using a cotton swab soaked in hot water.

Turn the printer off by removing the power cable.

Remove the black cartridge & you we see a wire mesh DAB gently with the Q-Tip.

A cleanup operation between attempts.

Tags: HP Printers

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    If you have trouble, let me know and I'll do my best to help.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up".

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    Have a wonderful day

    HP technical support are available by clicking on the following link:

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    (2) then choose the 'Contact Support' tab at the top and scroll down to the

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    PRINTER

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    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

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