HP Photosmart 5520 AIO error "Scan of the computer is currently unavailable.

I am a boy then treat me gently!

I bought the above printer a week ago and it worked perfectly for several days. Then I had to send my PC for repair and when I tried to use my printer again icon today the HP lower right shows an X in it with the error "the Scan of the computer is currently unavailable" message. Depending on the printer, it is recognize my WIFI settings, password etc and it seems to be 'activated '. Currently I'm elmehdi to print, scan or copy

I use Windows XP, Firefox, Zone Alarm free secuirty and Advanced System care version 6 (IObit)

I would be grateful for any help.

glasgowjohn,

This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

http://support.HP.com/us-en/document/c03272819

Good luck!

Tags: HP Printers

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