HP Photosmart 5520 - can print but scan and copy the work of doesn´t

Hello

I just bought a HP all in one Photosmart 5520. It works fine as a printer, but when I scan or copy I get a 'white' scan / paper in white. And Yes, the text on the paper was facing the Analyzer anyone know whatcould wrong?

Thanks for the reply AndersRH.

Sorry to hear about the issue. Because it seems to be a hardware malfunction, I suggest you call the Tech Support of HP. They may be able to give two options for replacement or trade in options.

If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

Take care

Tags: HP Printers

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