HP Photosmart 5520: cannot access a wireless printer

Similar Questions

• HP photosmart 5520: how to change wireless network

  We change the network wireless to a new device

  How can I change the HP Photosmart 5520 for the new wireless device?

  How to configure laptop computers to print to the printer on the new wireless network?

  annax wrote:

  I looked through the user's guides, but could not find how to change printer to join another network wireless

  Can you please provide the steps

  I downloaded the manual and found your informtion on page 32 user's guide.

  http://support.HP.com/us-en/product/HP-Photosmart-5520-e-all-in-one-printer-series/5157533/model/5157535/manuals

  It's your support on the edit page and the connection of your printer.

• XP starts from the USP port to which is attached a HP Photosmart 5520 e-all-in-one printer

  After installing a "HP Photosmart 5520 e-all-in-one printer" on an XP wihe a USB cable, the system tries to boot from USB port to which the printer is connected then.

  Installation gave no problems.

  To then begin XP - PC, the printer turnof.

  The bootsetup: first is the HARD drive. Who can help?

  Hi, welcome to the Forums of HP!

  I understand that your office is the start of your printer, and I'd be happy to help you!

  I suggest turning off your computer and unplug the USB cable to the back of the printer. Once the printer is unplugged and turned off, please re - turning on the PC. Condition that the computer starts well, please follow this document on the updated the BIOS on the PC. Once the update is complete, please reconnect the printer (USB) and power back on. Once again, please turn off the computer and turn it back on.

  If the computer still starts at the printer, please disconnect the USB cable to the printer. Turn off the computer and turn it back on. That it starts properly, run your antivirus software to search for viruses. I also have to know product and model number of the desktop for further research.

  I would ask you re-post with the results of your troubleshooting, and I follow diligently with you!

  See you soon

• HP Photosmart 5520: cannot find the printer

  Until last night I only had intermittent problems, using the scan on HP Photosmart 5520 function.  Then all of a sudden not analyze or print work - message there.  MacAir displays the RED DOT printer offline, by default.  The printer has remained non-connected.  I restarted MacAir.  I have turned off HP 5520, unplugged the wire to plug in a normal machine (of an extension of protection against overvoltages).  On reboot I have always run.  I then tried wireless live - without success.  Then, I removed the 5520 HP of the MacAir intending to reinstall.  To attempt to reinstall Mac Air is unable to find a printer.  The HP 5520 wireless network test results show no problem.

  Please notify.

  Problem solved.

  I turned Mac Air, printer and router off and restarts.  It worked.  The problem was the router!

• HP Photosmart 5520 - cannot print - using windows 7

  I have a wireless laptop and can go anywhere.  I can print the wireless network test results and Page of Configuration of HP network.   However, I can't print other documents.  My test results all the PASS and signal show as very good.  Current configuration as expected except DO NOT CONNECT Internet.

  I tried various tools and options on the HP Site and others.  I have reistalled printer driver and printer and wireless details says it is connected.  I don't have the ability to use a cable.

  It was suggested to my static ip address, I thought I'd made however on the prints on (and I have a lot in the last hours) the ip adddresses seems inconsistent.  After 5 hours, any help would be greatly appreciated.

  Hi @moports,

  Welcome to the HP Forums!

  I noticed that you are unable to print with your HP Photosmart 5520, on Windows 7 using a wireless connection. I'm happy to help you with your print!

  Please see the following guides:

  • "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7.
  • The printer keeps Wi-Fi connection.

  Also, I recommend the HP wireless printing Center, Web site. You want to make sure that the router broadcasts not 5 ghz to 2.4 ghz.

  This post, incoming and outgoing Printer Ports, of @VisionAiry. I will tell you what ports must be open not closed on the router.

  Hope this information helps and have a great day!

• HP Photosmart 5520: Cannot print from desktop

  Just recently, I can't print from my desktop computer, but can my laptop. I have a few days ago.

  My print options presents the print job in the queue, but will not charge.

  Help!

  Hello @Smurfette1962,

  Thanks for posting in the Forums of HP and welcome!

  I would like to help with the problem that you are experiencing printing from your Windows 7 computer e-all-in-one printer, HP Photosmart 5520.

  If you see the print job stuck in the queue on a Windows 7 computer, I would recommend following the steps described in this document to solve the problem - HP printers - print jobs stuck in the queue for printing (Windows)

  Please reply to let me know if we've solved the problem!

  

• PhotoSmart 5520: Cannot scan on Mac

  Cannot parse after upgrade to Mac OS Siera 10.12.

  Hi back.

  I have a MacBook Pro with HP Easy Scan download and a HP Photosmart 5520. This is what works for me.

  1. start or restart 5520.

  2. place the point on the scanner and click the HP Easy Scan.

  3. follow the instructions.

  So far, he has work, but don't rest on that, Get HP. your stuff just with OS Sierra, 10.12.

  Paul

• Satellite L300D cannot detect the wireless printer

  Bought an advent AW10 wireless printer that is connected to my router from sky.
  The laptop cannot detect if. I managed dected on netbook to my daughter so I know this isn't a problem with the printer or router and I also tried detect it with the firewall disabled to rule out the possibility of being blocked.

  Does anyone have other ideas?

  The interest to buy this printer was so that it can be connected wireless to want do not connect through a USB cable.

  Hello

  Have you turned on the WiFi on the laptop Toshiba successfully?
  You must move the switch wireless POSITION until led WLan would be on and must use the FN + F8 option to select Wlan.

• Photosmart 5520 and the mirror image printing

  I have problems printing as well a mirror image. I have a "HP Photosmart 5520'. I read somewhere that this machine has the capabilities but I can't! Help, please!

  Hello

  No, it doesn't have this facility. Please, try the following options:

  • Use a computer program available, like paint or photoshop. These programs allow you to turn and rotate your image to create the image backwards (mirror).
  • Go to the site to Create Mirror Images . This site is free and takes about 60 seconds to do, no download is necessary either.

  Please also visit:

  http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/there-is-no-setting-to-print-a-mirror-image-to-the/TD-p/1810469

  Kind regards.

• Photosmart 5520 (but also others) duplex printing cleared at the bottom

  Very recently, I bought a Hp Photosmart 5520 and I found that sometimes the bottom of a page is cut off when printing double-sided. I looked in this forum and found that this problem is hardware related and can not be solved, but there are solutions. I did a few tests with my current setup and I want to share my discoveries, here for other users waiting for HP to add a FAQ for the photosmart 5520 entry. (but also for the 6520 and 7520, probably)

  The problem is clearly stated in a few messages, dating from September 2013 and Nov 2013, although it is not very easy to find

  http://h30434.www3.HP.com/T5/other-printing-questions/duplexing-discrepancy/m-p/2470573/highlight/tr...

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/double-sided-printing-is-cut-off-short-Phot...

  Basically, the margin of the low printable area is 3mm side simple impression, while it is 15mm (at least!) for the first page, double-sided printing. This is due to the fact that the printer must keep the paper in the output roll after that that he finished printing the first page. It is therefore IMPOSSIBLE to duplex - print a document with text or graphics that extends beyond the margin of the lower 15 mm, unless the page size is reduced so that the effective bottom margin is 15 mm. On the other hand, if the document does not contain text or graphics beyond bottom margin of 15 mm it CAN be printed double-sided without reduction.

  IMHO, the problem is that the default behavior of the firmware of the printer, the drivers of operating system and/or applications do not always properly address this limitation leading to surprising or unsatisfactory results.

  To better understand the limits and behavior of the printer, I have carried out tests under the following conditions:

  (1) copy 2-sided vs 1-side in the printer display

  (2) Windows 7 applications: Word2010, Foxit PDF reader, Acrobat PDF reader

  (3) 4.3 android: Cloud Print and HP ePrint apps

  The firmware in the printer is MGP5CN1351AR (Sep 12, 2013)

  The windows version of printer drivers is 28.8 (October 30, 2012)

  For tests 2 and 3, I have prepared a document word of 2 pages with headers and footers located exactly at 15 mm of margin top and bottom of the page and I have produced a PDF with CutePDF (unfortunately this forum does not allow attachments, otherwise I would have attached it).

  The results were as follows

  (1) in 2-sided copy the last 15 mm on part and on the other copy of the output are empty, even if the text of the content entry page, while, in 1-sided copy only the last 3 mm are empty (resizing is turned off, of course)

  (2) double-sided printed of Word2010 gives a duplexer not resized when the printing preferences, advanced options, "Arrangement" is disabled. If it is set on, the output is reduced. Print PDF files is tricky: there are several different options in Foxit PDF and acrobat PDF. Auto-Centre and adjustment - on the page to print double-sided, but do not keep the right size in Foxit PDF reader; If preserve layout is off a significant part of the bottom of the page is not printed, apparently due to the fact that the margins are not properly managed by foxit PDF. Acrobat PDF instead, leave a good impression both sides preserve the page layout and scaling are disabled (obviously up to 15 mm).

  (3) android Cloud Print prints the word and pdf files WITHOUT a provision to 'preserve', this is why some clipping may occur; HP ePrint prints two word files and pdf reduced in size, as if "preserve layout" option has been set.

  In summary, I'll leave the "preserve layout" options always on in windows and I'll take a cut on the side of double-sided printing and I use hp eprint instead of cloudprint. If the correct size is important to a PDF file, it is best to experiment with Acrobat PDF (even if it is not a light program). iI would be expected at HP improved the behavior of the windows printer drivers to print a PDF file.

  I hope that this post may be useful to other people.

  You are right, that the effective page size is reduced because of the extra margins required to manage the document in automatic duplex mode.  From the rear is donated in the printer from the bottom and bottom printed in the top margin is also higher top for the back to the front.

  The checkbox 'Keep the page layout' is important for results appropriate, although it will reduce the effective print size.

  I've seen reports before of Foxit PDF printing problems, I avoid and use Adobe Reader.

• Cisco linksys router and cannot access the wireless network

  We have cisco linksys wireless router.  When we installed everything first, we could connect our wireless laptops to the network.  Now, however, the network is detected, but there is no access to the internet.  We have even a guy from ATT were out and he said that the wireless router has been installed backwards?  He installed a dsl fast access on our laptop icon, and now we can access the wireless network but only if we connect as the first.  We can also connect iPod to the wireless network.  They detect the network, but when we enter the password cannot connect.

  Hi JC_3094,

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description, it looks like you aren't able to access the Internet.

  The likely causes of this problem is if the router is not configured properly.

  Here are some steps that should help you to solve this problem.

  Method 1:

  Check if the router is configured properly to get access to the Internet.

  Method 2:

  Try the steps mentioned in this link and check:

  This tutorial is designed to help you identify and solve problems with a wired (Ethernet) and wireless (Wi - Fi) network connections in Windows.

  Wireless and wired network problems
  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

   

  Method 3:

   

  If there is a frequent disconnection try to update the firmware on the router and check.

   

  In addition, visit these links for more information:

   

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

   

  Hope this information helps. Respond us if you have any questions with windows and we will be happy to help.

• RT of Windows cannot locate the wireless printer

  I have a new Surface Windows RT (not 8.1) and I'm unable to connect to my printer wireless on my home wireless network.  The printer (Brother MFC-J625JW) is listed as a compatible printer Windows RT by Microsoft and brother.  My printer is on, visible on my laptop Windows 7 via the wifi network and works normally.  The Surface is connected to the same network.  I entered in the control panel > adding a device.  The printer does not appear in the list.  In fact, the only thing that appears in the list (momentarily) is someone from another PC - but not my printer.   How can I get the Surface to find my wireless printer that seems to operate other devices normally and is on the same wireless network?  Thank you.

  Success.  The wireless printer now appears in the "Devices list".    The breakthrough came after installing the Windows Update screen Firmware updates.  I had already updated for Windows RT 8.1 (after my original message) from the window Store (free), but that has not fixed the problem.  I then went in the Panel, search the Windows updates.  Windows found 27 updates of firmware update that it installed.  2 reboots are needed.  After that, the printer has appeared in my list of devices.

  In response to your questions:

  1. & 2.   You are right: it is the MFC-J625DW.

  3. never checked directly connect USB since the Surface RT (now 8.1) was showing the printer.

  Thank you.

• Photosmart 5520 cannot get black ink to print

  I have successfully install a new black ink cartridge 564 in the photosmart printer 5520. It will print no black ink. However when I print a report of diagnostic quality printing black ink will print the words and rectangle boxes.  On the report there are 4 boxes, one for each color boxes, cyan, magenta and yellow are filled in with each respective color, howerer the black box is empty or the color of the white paper. My estimated black ink gauge says it is almost full. Can some help me?

   I have down loaded new updates and now my ink as been solved problem.

• HP Photosmart 5520: Laptop / phone unable to print on a printer wireless

  I've had my printer for 2 years and all of a sudden my iPhone and the laptop cannot print on it. The printer says its connected to our wifi but nothing shows up on phone or laptop. Can someone help me understand what to do?

  Easy things first. Power off the printer and the router. Turn on the router, wait 3 min. turn on the printer. It connects now and work?

• HP photosmart 5520 cannot connect to the wireless router

  The printer has worked I went on holiday, and now it will not work. I have run the wireless network test, and it says "hp printer is unable to connect to your wireless router.  The wireless router is connected and works fine.  My hp wireless computer (windows 7) works very well.

  The structural 'found ssid network name' report, said down

  But "current configuration" has shown the SSID

  can anyone offer a fix?

  Help

  colleenmercy

  Hi colleenmercy,

  In the network menu, select default network.  This reset the current network settings and will help you reconnect the printer to the network.  You can use the Wireless Setup Wizard or reinstall the HP software to reconnect.