HP photosmart 5520 cannot connect to the wireless router

The printer has worked I went on holiday, and now it will not work. I have run the wireless network test, and it says "hp printer is unable to connect to your wireless router.  The wireless router is connected and works fine.  My hp wireless computer (windows 7) works very well.

The structural 'found ssid network name' report, said down

But "current configuration" has shown the SSID

can anyone offer a fix?

Help

colleenmercy

Hi colleenmercy,

In the network menu, select default network.  This reset the current network settings and will help you reconnect the printer to the network.  You can use the Wireless Setup Wizard or reinstall the HP software to reconnect.

Tags: HP Printers

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