HP Photosmart 5520: Delete a message HP Support Assistant

The symbol of HP Support Assistant in the bar shows constantly spots a yellow triangle with an exclamation point and the tool tip meesage said "action recommended necessary."   Opening of the support Wizard displays the message:

' Printers HP - cartridges work with my HP printer?

I have read the message and clicked on the icon to delete, but the message and the yellow triangle remain stubbornly.  Please tell us how to remove this message once and for all of the support Assistant.   The printer works great!

Thank you very much



@WAWood may be right about the said message tenacious; She might want to stick around, at least for now.

For other reasons entirely my own installation of HPSA "plugged my trip" with different messages that tend to recur or be replaced by another useful tip.

It is of my workaround:

Open HPSA > settings >

Under Select how you want to receive updates from HP >

Select check for updates, but let me choose updates to download and install

Under Select how you want to be informed >

UNCHECK all the options of notification



  • ' Check for updates ' causes the HPSA to indicate when updates are available. the program will not attempt to download updates without your approval
  • Uncheck "all notification options" causes the HPSA down the taskbar

Windows key > search the list of applications, search and click on HP help and Support >

Right-click on HP Support Assistant > pine to start


  • Pine to causes to start the HPSA program becomes available on your start screen
  • To access the HPSA: Windows key > click on HPSA

Pouf!  No more triangles, constant messages or updates unexpected.


  • Never, never let the HPSA update your BIOS
  • BIOS updates should be performed only when necessary
  • BIOS updates must be done manually


Updates - when and how

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