HP Photosmart 5520: Delete a message HP Support Assistant
The symbol of HP Support Assistant in the bar shows constantly spots a yellow triangle with an exclamation point and the tool tip meesage said "action recommended necessary." Opening of the support Wizard displays the message:
' Printers HP - cartridges work with my HP printer?
I have read the message and clicked on the icon to delete, but the message and the yellow triangle remain stubbornly. Please tell us how to remove this message once and for all of the support Assistant. The printer works great!
Thank you very much
@WAWood may be right about the said message tenacious; She might want to stick around, at least for now.
For other reasons entirely my own installation of HPSA "plugged my trip" with different messages that tend to recur or be replaced by another useful tip.
It is of my workaround:
Open HPSA > settings >
Under Select how you want to receive updates from HP >
Select check for updates, but let me choose updates to download and install
Under Select how you want to be informed >
UNCHECK all the options of notification
- ' Check for updates ' causes the HPSA to indicate when updates are available. the program will not attempt to download updates without your approval
- Uncheck "all notification options" causes the HPSA down the taskbar
Windows key > search the list of applications, search and click on HP help and Support >
Right-click on HP Support Assistant > pine to start
- Pine to causes to start the HPSA program becomes available on your start screen
- To access the HPSA: Windows key > click on HPSA
Pouf! No more triangles, constant messages or updates unexpected.
- Never, never let the HPSA update your BIOS
- BIOS updates should be performed only when necessary
- BIOS updates must be done manually
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I get a message on my printer in the Assistant de Support HP (HP Envy 5530 all-in-One Printer)
and I get the yellow triangle telling me that there is a message. I open the HP Support Assistant and remove the message but the yellow triangle never disappears in my devices at the top of the HP Support Assistant window.
I've uninstalled and reinstalled the HP Support Assistant two times and get the same thing twice.
This is the message that will not be deleted:
"HP ENVY 5530 e-all-in-one and Deskjet Ink Advantage 4510 e-all-in-One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper
I just read another post and it recommended to turn off the power to the printer and then unplug the printer and leave it for 10 minutes.
I did then turned on the printer, then Assistant to the open support and messages have disappeared. I worked on this for a while and all we needed was unpluging the printer for 10 minutes.
I have HP Pavilion g series laptop running Windows 7 and used and fairly regularly updates from HP support Assistant. Recently, whenever I try to run HP Support Assistant I get the message "HP Support Assistant has stopped working"
When I continue and follow the link "Check online for a solution", nothing happens.
I tried the uninstall programs and features in Control Panel, but it will not uninstall. When the uninstall process early, I get an error message: -.
"Error1316 a network error has occurred trying to read the file C:\Windows\Installer\HPSupportAssistant.msi.
Uninstalling then rolls back leaving the program on the computer and it is still in the list of installed programs and features.
Therefore, I am unable to do a clean install of HP Support Assistant. I tried to install on the version on my computer and get a message "the following file is already on your computer c:\setup\SP64126\Metro.xml you want to overwrite this file? I click 'Yes to all' installation is over in a Flash and Assistant support still does not work. The same message reappears. A vicious circle. How can I uninstall?
What is the product number of the laptop?
Run this FixIt before performing the steps below.
1. download the executable HPSA you product site (OR) click on the portable computer option listed here at the top right of the page.
2 download and install 7-Zip.
3. open 7 - Zip and browse to the executable file HP Support Assistant.
4. right click on the OGANotifier_ENU.msi HPSA and select 7 - Zip > Archive open.
5. a new window should open, showing a folder without a name.
6. click on the icon of the snippet at the top of 7 - Zip.
7. a window should open asking where you want to extract this file.
Choose a location and name a folder to make it extracted. For example, c:\users\username\documents\hpsa and this file without a name would be extracted from this place.
8. in Windows, navigate to this newly extracted folder. Click UninstallHPSA.exe, and then select run as administrator.
Delete SP64126 C:\Setup folder if its seen here
9. now that the uninstall program is run in administrator mode, REBOOT.
10. once the system is back on again & loaded completely, go to the extracted folder. Right click on setup.exe, and select run as administrator.
11. follow the installer until you get a successful installation message.
This would remove HP Support Assistant and reinstall it.
System of operating win7 Pro 64 b
HP Pavilion Elite e9280t desktop PC
Yesterday, HP Support Assistant tries to update itself. When the update process was finished, Assistant to support is more activated and error message "HP Support Assistant has stopped working." See screen capture:
In addition, HP Support Assistant does not appear in Control Panel > programs and features list and therefore cannot be uninstalled.
I tried to download the latest version of the HP website HPSA and performed a manual reinstall of HPSA. However the program always produces the same error message and still does not appear in the list programs and features.
I tried to set program properties to "Run this program as an administrator" but this does not help or change anything.
Thanks in advance for any help or advice.
Looking at errors, it may be useful to run the utility from Microsoft.
When this has completed, restart the computer.
DP - K
I have a HP Pavilion with Windows 8 g7. I tried to use the HP Support Assistant, and it does not work. I get the message "HP Support Assistant has stopped working. A problem caused the blocking of the program works correctly. Windows will close the issue and notify you if a solution is found. " Can someone help me as to what this means? I have to wait this long to get a message or operate. ? It was about six hours or so already and I fear that something serious is wrong. One more thing... do I have to leave the computer? I would appreciate help with this. Thanks in advance.
Because it is an audit of HP with HP Support, their books online, the diagnostics program.
and ask questions in the forums about known problems.
Support HP & drivers
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
When I checked to see what messages HP Support Assistant inportant was for me. I received a notice from the HP support
Assistant that my protection against viruses and spyware were not working. It shows that they are both off the coast. I have Trend Micro Anti
Virus and this shows to work properly. I also use Anti Malware. Is there something that is incorrect? Is there a way to
me to remove the messages from the HP Support Assistant? Thanks for any help.
It may be a glitch in the wizard for help. I know that this kind of thing happened often a few years back with other brands of anti-virus. This was due to the fact that the HP Support Assistant only worked with precision with Norton. It may still be the case today.
The Support Assistant runs automatically at startup? If so, you can turn it off and it won't hurt anything. It can be turned on again since the program Panel.
Here is a link showing another Expert HP explaining how to disable the wizard.
I know that this does not resolve the warning itself, but it is not entirely uncommon to happen.
I guess the support Wizard is also updated.
Have used "delete device ' for HP5520 printer. At each reboot, I get the following message:
Cseries\bin\HPstatusBL.dll rogramfiles\HP\HP Photosmart 5520
The specific module could not be found
How can I stop the message appearing.
From file Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup in the address bar and press ENTER.
Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.
When I look to the front of the printer itself, it says I have the latest updates installed.
However, the laptop repeatedly tells me that the recent updates have failed. I have the following message:
"He had problems installing the updates, but we will try again later. If you keep seeing this and you want to perform an Internet search or contact support for further information, this can help: Hewlett-Packard - imaging - printing - HP Photosmart 5520 series - Null error 08024200 × b. »
Who should I believe?
Welcome @glasgowjohn,Thanks to their participation in Forums of HP! I see by your post you get a spirit of error of Windows updates. I will definitely do my best to help you.
Brand new Photosmart 5520 was print wirelessly from all devices in our home for a few days. Then we started to get the error message
I tried to uninstall and reinstall the software - no luck. When I print a test page, it works perfectly. But when we try to print now, she keeps poster "Looking for printer", then the error message.
Any ideas? Frustration is now clouding lucidity...
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
How can I delete a message from the community of apple support
You can not
Why do you want?
On my taskbar, the HP Support Assistant icon has a yellow triangle. When I open the Help Assistant, I see three messages.
A message is on one out of question paper and paper for my printer power supply problem, the second is on HP printers cannot send or receive faxes, and the third is close to the fax failures. All messages have been read, and then I click on the trash can icon to delete the message. I get a message indicating that I have no messages, but does not have the yellow triangle. I close the wizard for help, and the yellow triangle still does not go away. Next time I open the wizard using the same three messages are there again. How can I get rid of these messages other than the wizard for help uninstalling?
I don't feel the problems mentioned in the messages. I sent a fax this afternoon without any problems.
Did you follow the following steps?
You see the symbol X as described? (as you have description seems different from that described by the article)
You have the latest version of HP Support Assistant installed?
Yesterday, my printer decided that he would simply print blank pages with a black line in the middle. I did a test print via the configuration menu and it prints fine. My wife can print wireless. And until yesterday I had no problem.
On and off, but today, I have the same problem. Help?
Welcome to the Forums of HP Support!
I see you are having problems printing from your Mac to your printer HP Photosmart 5520, but your wife is able to print correctly. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
Looks like there is something wrong with the print on your Mac driver. To resolve this problem, we will need refresh your printing system and re - add the printer driver.
Reset the printing system:
To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.
Once the reset is complete, proceed to the next step.
Check and repair your Mac disk permissions:
- Open Macintosh HD and go to Applications
- Go to the Utilities folder
- Open disk utility
- Select the hard disk volume, you use (usually on the left)
- Select verify disk permissions
- Once this process is complete, select repair disk permissions
1. click on the menu of Apple , then Preferences System.
2. click on print and scan and then check if the name of your printer appears in the printer list.
3. click on the name of your printer, click the sign minus (), then remove the printer.
4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.
5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the driver of the HP Photosmart camera is selected.
6. click Add to add the printer to the list. Do not add the AirPrint driver.
Once your printer is properly added to, please try printing again to verify that the problem is now resolved.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:
However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.
Thanks for posting in the Forum from HP Support.
I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop. I want to help you with this.
The first thing I recommend you try running HP and Scan Doctor for Windows printing. Click here to install. Ideally, this utility automatically detect and correct problems with the configuration of your software.
If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps. In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.
Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.
Thanks again for your post and have a great day!
My operating system is Windows Vista
The error message for all cartridges installed even when installation and matching color on the printer, it is "the following cartridges appear to be missing.
This is a new printer and I never got past this stage on this printer.
Thanks in advance
I noticed your message on the error message you see on your Photosmart 5520. I'm not sure if you have solved your problem yet, otherwise, I would like to post a link below for you to solve this problem.
If you are still having the same problem when you have completed the steps, I recommend you call HP Technical Support to inquire about a replacement printer.
Contact information for HP: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
I just installed all new cartridges (they are real HP). But it does not print black.
I went so all the help which is suggersted in the forum. But, no luck.
I think that the print head is probably bad. I spent about $70.00 for four cartridge 564XL.
I'm too lazy on the purchase of a new black cartridge.
Also, when I try to scan the alignment page, it says not found alignment page.
It's more than 3-4 years. So, I probably need to buy a new. HP maintenance tool detects any problems.
I just wish I have not wasted $70.00 for the cartridges. A new HP printr costs less than...
The message here is a troubleshooting document links for the Photosmart 5520. If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty. If the above does not give satisfactory results so please post back here after contact you HP.
From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear, use them to contact HP.
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