HP Photosmart 5520: Failure of digitisation with 10 Windows

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• HP Photosmart 5520 does not connect with computers

  I have connected my hp 5520 for the wireless, but my computer can't find it when I try to connect to it.

  The IP address of your printer has probably changed and perhaps as well password security.   I suggest you http://www.hp.com/go/toolsdiagnostics.   If the diagnosis he doesn't solve the problem then you may need to reinstall the driver.

  Another possibility would be to find the IP address of your printer (to print a Network Setup page) and enter this address in a browser window to access the embedded Web server printers.  This would at least check that the printer is visible on the network of your computers.

• HP Photosmart 5520 e-print: printing with my project problem

  I had a document that I scanned and I wanted to print it. The original size is 5 X 7 and I want to print at 8 X 10.  He printede very well, but when I printed it he left a border on my the sixe 5 X 7 original work. How can I get rid of this border so I can print borderless on this entire page.  I have change my 8 X 10 printer options, but still the same problem.

  Still the same even after I change the setting for borderless printing

• Printer HP Photosmart 5520: Unable to connect to the computer

  I recently set up my HP Photosmart 5520, including with web connected HP services. My laptop immediately after the passage of the printer, I am able to print correctly. However, after some time, the connection between the printer and the laptop is lost and when I try to print, I get an error message:

  However, if I send a mail with an attachment to the printer the printer still prints the document. This suggests that it is connected to the internet, but anyway not via WiFi for my laptop. Any suggestions would be welcome.

  Hey @mb218,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing connectivity problems when you use your HP Photosmart e-all-in-one 5520, printer in combination with your Windows laptop.  I want to help you with this.

  The first thing I recommend you try running HP and Scan Doctor for Windows printing.  Click here to install.  Ideally, this utility automatically detect and correct problems with the configuration of your software.

  If this basic approach is short, I recommend that you click here to access a HP article that provides more details and more intense network troubleshooting steps.  In particular, you may find that Solutions 2 and 3 are useful for strengthening your wireless connection.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Thanks again for your post and have a great day!

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• scanning multiple pages with HP Photosmart 5520

  Anyone know if it is possible to scan multiple pages into a PDF with the printer HP Photosmart 5520?

  Hello

  You see the sign PLUS (+) sign to add? Pleae scan of your computer, not the printer.

  

  Kind regards.

• HP Photosmart 5520 - problems with the connection to the web service

  Hi, I'm trying to run the web service on Hp Photosmart 5520, but it does not work. Wireless printing works well, but he says that it cannot connect to the server and sometimes requires adding a proxy.

  I've set up a fixed IP and I used it in the IP (manual ip) configuration, I've implemented manula and gateway subnet mask (using the address of my router). I used the same primary DNS preferred (but also tried 8.8.8.8 and others)

  No question.

  Currently, I removed all of the proxy page. The error I get says that it cannot communicate with the server.

  Thanks in advance

  .. don't ask me what happened... while I was writing this worked
  Thanks anyway

• I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print all programs except

  I replaced my Photosmart 2570 all-in-One with Photosmart 5520. I can print to all programs except the HP Image Zone. It shows the right default printer. When I print a photo 4 x 6 prints only part, and it is slightly enlarged. My operating system is Windows XP. Do you need any other information? Thank you. Peggy

  Hi PeggyOlson,

  It is an older program used with your 2570. Try to download and install the new photo software from the link below.

  HP Photo Creations

  HP Photo creation FAQ

• 2 sided with HP PHOTOSMART 5520 e and Mavericks

  I can not put 2-sided on my Photosmart 5520e for Word documents. I'm sure I've seen this option previously in my Menu print but it cannot access it now.

  Hello

  To clarify, the Photosmart 5520 supported automatic duplex printing:

  
  http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=5157537 & JumpID = oc_r1002_usen_c-001_r0001 #! tab features =
  
  

  Open the file you want to the printer and select print on the file menu
  NOTE: The print window might be minimized. Click Show details to see all the available parameters.
  
  Click the Copies and Pages of the menu drop down and select layout.
  
  Set the duplex as the binding edge Long (Portrait) or binding Long Edge (landscape).
  
  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.
  
  Kind regards
  Shlomi

• HP Photosmart 5520 not found with Airprint

  I installed a new Photosmart 5520 and it works very well when printing my Windows laptop (wireless). However, my Ipad (Air, IOS7.1) cannot find the printer. What I checked:

  • Installed the latest firmware on the 5520
  • Printer and rebooted router IPad
  • Connection WiFi from the 5520 is on the same network SSID as the ipad
  • Hello is supported on my router (EnGenius 750 H); installed the Bounjour browser on my laptop and it finds my Synology Diskstation, but he doesn't see any Bonjour service for the 5520. On my router multicast enabled.
  • Checked five solutions in this troubleshooting: http://support.hp.com/us-en/document/c02623193

  Other ways to get this to work?

  Hi Frank1966,

  We have two last things to check.

  Please ensure that IPv4 is turned off and that the port of Hello is set to 9100.  You can do both of them from the web server integrated printer (see screenshots).  If these settings does not resolve the problem, I would review your configuration as I believe that the Diskstation could be the source of the problem.

  

  

• Photosmart 5520 lies on the network for the first minutes

  Hello.  I bought a Photosmart 5520 in November last year.  It was working fine until the scanner no longer works last week.  Still under warranty and after checking, it was a hardware failure, HP sent a replacement printer.

  Now try to put in place as I had with the previous (who worked with no problem), it seems to play up.  When I start by putting, it connects to my wireless network.  And, throughout all the time, he thinks that it is connected, showing the correct in its window IP address when asked.

  However, each computer attempts to connect to it can initially.  Then, after 3-4 minutes, we get the unavailable destination host.  I get this regardless of how networking is configured (static or dynamic IP addresses).

  For example, when I start the printer first, I can ping the machine no worries

  C:\Users\Ed>ping 192.168.1.9

  192.168.1.9 ping with 32 bytes of data :
  192.168.1.9 response: bytes = 32 time = 2ms TTL = 255
  192.168.1.9 response: bytes = 32 time = 2ms TTL = 255
  192.168.1.9 response: bytes = 32 time = 2ms TTL = 255
  192.168.1.9 response: bytes = 32 time = 2ms TTL = 255

  Ping statistics for 192.168.1.9:
  Packets: Sent = 4, received = 4, lost = 0 (0% loss),
  Time approximate round trip in milli-seconds:
  Minimum = 2ms, Maximum = 2ms, average = 2ms

  And I can access the printer from my browser.  But, wait a few minutes, do nothing, and then ping fails

  C:\Users\Ed>ping 192.168.1.9

  192.168.1.9 ping with 32 bytes of data :
  Reply from 192.168.1.10: Destination unreachable host.
  Reply from 192.168.1.10: Destination unreachable host.
  Reply from 192.168.1.10: Destination unreachable host.
  Reply from 192.168.1.10: Destination unreachable host.

  Ping statistics for 192.168.1.9:
  Packets: Sent = 4, received = 4, lost = 0 (0% loss),

  Note that the ip address assigned to the machine (and what is displayed across on the screen of the printer) is 192.168.1.9.  Ping still displays a reply from 192.168.1.10 (which is actually the IP address of the computer, I connected to via the USB connection).

  I did the normal stuff to turn off the router for 30 seconds, and it makes no difference.  What can I do to keep this work properly?

  Thanks for any help.

  Hello Nicolas and welcome on the HP forums!

  I see you have a Photosmart 5520 which has been recently replaced for a hardware problem and now the replacement seems to have problems with your wireless network. I'm sorry to hear that, but I'll certainly do my best to help

  Because the first printer did not have the same issues, it would be reasonable to assume that this printer is just being meddlesome, (most of the time, anyway ) with which I ask, have you tried to restore default network settings and then reconnect the printer to the wireless network? Otherwise, to restore the default settings of network on the printer the wrench on the top touch right, touch wireless and then scroll down to network by default. Once that is done, try to reconnect the printer to the network and see if it does the same thing.

  If this does not change the behavior of printers on the wireless network, please make sure that it is get the latest Firmware and updates.

  If that isn't also solve the problem, we will have to try a reset of the printer. If the first two suggestions don't help, please read this privacy statement for HP and I will reply with a reset of your forums Inbox.

  Let me know how things are going

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Photosmart 7520 does not not with Google cloud print

  I have a photosmart 7520 which was recorded with HP and have an email address. I associate that with google cloud print.  When I try to print anything my chromebook. the cloud print queue indicates that it has printed, but nothing appears. When I feel the wireles test report told me I have 2 networks with the same SSID but I don't think I have.

  I got some impressions from the 7520 but blindly - it is more often a failure. I restarted my router and restore the default settings for the installation all over again even once, but nothing helps.

  Hello JS01,.

  Thank you for the updated information. And the information you gave me certainly help.

  I have included a link to another thread on the forums with a customer who also has a BT Home Hub 5.  If you click on "this issue has been resolved view Solution ' it will take you to the post where the customer explains how to set up the Home Hub 5.

• Photosmart HP 5520: HP a m9 vs HP Photosmart 5520

  When I try and print/piece attached to my M9 a HTC wireless on my HP Photosmart 5520 I get an error message saying that the "print spooler has stopped." Then I get a message saying "this printer is not available right now.

  I can print pictures from my phone and any type of document from our computers (connected or wireless USB).

  The print queue is empty.

  What should I try next?

  Thank you.

  Hello

  It's something to do with your phone. Your use of the 5.0 Android phone

  http://www.GSMArena.com/htc_one_m9-6891.php

  Please use Google game install HP ePrint app on your phone and try again.

  Kind regards.