HP Photosmart 5520: HP Photosmart 5520... print, scan, copy, Web

My HP 5520 printer does not print in black.  I thought that my printer was off black ink so I replaced it with a real black HP ink cartridge TWICE... still does not print. I tried all the steps suggested by HP, clean the head print alignment printer and when I tried to print the alignment page, got message: alignment page not detected.

I am frustrated beyond!  Can anyone help?

Thank you.

Probably you have a print head problem.

Check you the status of warranty printer: http://h20564.www2.hp.com/hpsc/wc/public/home

If you are still under warranty, then you can contact HP for a replacement.

Tags: HP Printers

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