HP photosmart 5520: impossible to save a scan to a folder: mac os sierra & hp photosmart 5520

After the OS Sierra update, I am able to scan documents, rotate,..., but the button to save a scan on my macbook is not "clickable".

the button is visible, but light gray, and I can't click on the button Save.

I deleted the printer since the macbook, downloaded the latest driver from hp site 10.12, but apparently Mavericks BONES

Is there a driver for sierra os?

HP photosmart 5520 & sierra OS

someone at - it the same problem?

someone at - it a solution?

Hello

What application you are scanning from?

If it is the Image Capture scanners and scanners, uncheck the box to scan a custom size, and then select a specific analysis size or mark the spot required during the prelife analysis using your mouse, and then check if the "Save" button becomes available.

Also try to install HP Easy Scan below:

http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_6_1.pkg

Can you successfully scan from HP Easy Scan and click on send to > folder? the application will be installed in the Applications folder.

Tags: HP Printers

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