HP Photosmart 5620 all-in-one: cannot download driver Windows 10

Printer has been disconnected, when I tried to reinstall, I received a message that the installation has failed. Tried to delete and reinstall, same result. I had this problem when I got to 10 Windows, but I don't remember what I did to solve the problem.  Any help would be greatly appreciated.

Hello

Thank you for using the HP forum. You can try the following:

Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

Hope that helps.

Tags: HP Printers

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