HP Photosmart 6250: Printer cannot access server

Hello

I'm trying to set up my printer HP Photosmart 6520 for the first time.

The printer is connected to my wireless router.

My computers and iPads can access and print using the printer.

BUT when I try to use Web tools

(1) product update,

(2) activate ePrint or

(3) enable Web Services

I get the error message USELESS "Problem connecting to the server of Web Services"

I am able to connect to the Internet using a web browser, so I don't have an ISP issue.

I'll put in place the printer at home behind a NetGear wireless router.

The implementation for the browser does not use a proxy, so I have no proxy information.

Is anyone able to help.

Thank you

Ron

Hi Ron,

Since your d\ownlaod PC and install the latest firmware of printer below, this is essential to maintain a connection with the server web services:

http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-6520-e-all-in-one-printer-series/5169038/model/5169040/swItemId/OJ-112335-4

Once done restart your printer and try to activate Web Services once more.

Kind regards

Shlomi

Tags: HP Printers

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