HP Photosmart 6510 B211a unable to Scan
I have a HP Photosmart 6510 B211a e-Print wireless printer/scanner, that I use with my desktop version of Mac OS X Lion 10.7.5 (Mac Mini) and, with the help of Parallels Desktop 7 for Mac, I use it with my Windows 7 PC. I am not able to scan from my HP Photosmart 6510 to my PC and not able to scan from my PC to my HP Photosmart 6510. Moreover, I am able to scan from my Mac to my HP Photosmart 6510, but unable to scan from my Photosmart 6510 to my Mac. I want to be able to save scans on my PC (and not only on my Mac) and be able to scan from my HP Photosmart 6510.
Also, I am able to print from my Mac and PC. The State of the results of the wireless network Test, "no problem found. Congratulations on the successful your printer wireless installation. »
"When I try to scan from the HP Photosmart 6510 as a document in the file, I get the error message"Unsuccessful Scan"and"... the States please make sure that your computer is connected to the printer and try again. "When I try to scan from my PC (from measures taken by scan - scan a document or photo), I get a long error message title 'inaccessible Scanner. I temporarily turned off my Mac and PC firewall, but I always encountered these errors.
Recently, I changed my phone LAN Ethernet line. Before this change, I had no problem (at the beginning, when I bought my Mac Mini and Parallels Desktop 7 for Mac, it was very difficult to get printing and scanning to work). Now I don't know what else I can do other than HP Photosmart 6510 to uninstall and reinstall. Before I do, I want to know if there is anything else I can do, and if someone else had a similar situation, especially those who use Parallels Desktop 7.
I was not contacted Parallels, I found another HP discussion not being able to scan. Embarrassing, I also realized that I never properly uninstalled my printer/scanner on Windows and Mac. Firstly, I correctly uninstalled (i.e. completely) the printer on Windows and Mac, I reinstalled the printer for Windows using the floppy disk, found the site to download the latest firmware of HP, software and tools of the diagnostic utility (http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336), reinstalled the printer for my Mac, run the tool of diagnosis utlity for printing on Windows (strange that it showed was installed my network printer but gave me an error that it) was not installed, so I clicked 'install'), and finally, I ran the scan on Windows diagnostic utility tool.
I am now able to print and scan without problems. Unfortunately, whenever I do a major change (upgrade of Parallels or MAC OS), I must start the process again. At least now I have the process documented for future use.
Thank you for your patience and your help. I am ready to close this discussion as resolved.
Tags: HP Printers
With the help of HP Probook, with Windows 7 Professional. 64 bit.
My Photosmart 6510, I cannot scan documents on my laptop. I think that this only started happening recently when I started to use AVG PC Tuneup software, but I have district check if this may be the cause that the scanner is aunable to detect the computer. I get the following message:
"No computer was found - make sure that the printer software is installed on your computer and that the 'Scan to Computetr' is enabled via the printer software.
I uninstalled the software and reinstalled again. When reinstall it wonder "Enable scan" I agree.
Previously, the "Enable scan" message popped up whenever I have rebooted, but that has stopped so I think something may have changed.
Any suggetsions would be welcome.
Please, download the following tool and run it on your computer:
Hope he will give some answers if not reinstall full feature software and drivers from following link:
Photosmart 6510, I can scan several photos, then create albums in the files I have scanned in IPhoto. ? I tried it but not able to download individual photos off the coast of the photo I scanned.
Your welcome Oldpro, please be sure to come back and let us know if this has been fruitful for you. It makes it easier for members of the community who may experience the same issues find a resolution.
Photosmart B2110a - Mac OS 10.7.4 6510
I was never able to scan directly, once I managed to make it through the web, but now I don't remember how.
When I try to scan the utilities he says that it is impossible to establish a connection.
How your printer is connected to your computer? If your printer is connected via the network you may have been referring to the built-in webserver (EWS). To access the EWS you enter the IP address of the network printer in your web browser. Example: http://192.168.1.20 .
Also, what is the exact error you are getting? It is "Unable to connect" or is it a little different?
My software keeps searching for the printer when I'm on the road, or you're looking for sonmething then how to turn this option off (it seems that all the 30 seconds to a minute)
Scan of the computer has been activated and ready to go at the start, so I just easilly fixed those.
I'll give him a few minutesd but I think you led me to a solution which I am extremely grateful.
I'm trying to scan a picture to my Mac. The scan is clear, but missing one side (not the complete picture). I tried to move the image around the screen area to prove that it is in the right place and it is. The same phenomenon occurs when you scan word documents too. It's as if the calibration must be adjusted to get the scanner to scan the entire image.
To scan I select the following on the printer - scanner, computer, the computer name, print to a file, start the analysis.
The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:
If you use Mac OS X 10.7 (Lion), make sure to install the critical update below, otherwise skip to the next step:
Now change the settings as follows:
1 open the HP utility and select your device.
2. based on Scan Settings open the "Scan to Computer".
3. click on the tab "scan tasks.
4. Select the shortcut Scan allows to analyze, and then click on edit.
5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
6. in the expanded menu now, open the drop down next to cultures in and set as none.
7. click OK and try to scan.
Printer is 4 months old. I just replaced the cartridges of HP to address real, but the BLUE doesn't. All cartridges replaced, blue does not. I have made the clean print head test, ran the report of quality printer, but no blue appear. The level of Est.Ink shows a full of BLUE cartridge, but is not blue print on the Test Page, either.
Please make the "CLEAN printhead" for 2 times, which should solve the problem, that you are writing about.
If the problem persists, you may need to call HP Tech Support (US) - 1-800-474-6836 , for assistance.
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I work for HP
I try to install the printer on my laptop, Windows 7 64, but he will not find the printer. I tried to put the IP address in, but it will not find it. The printer is connected to the fine wireless. I only managed to get to print once on the IP but now won't. I tried to uninstall, disable the firewall, installation of the site of the CD and HP, but still no luck.
I can print directly from my iPhone without any problem.
Any help would be appreciated.
Thank you, Rose
Follow the steps described in the documents below to install the printer.
I have just purchase a photosmart 6510 and I cannot scan to the computer. The printer tells me that I need to activate this via the printer software. I know that I have installed all the software from the disc supplied.
I can't find where I have activate the scan of the computer on my laptop. Support information tells me to click the icon for the printer to my desktop, I do not have! I tried going through the control panel and impossible to find something there.
I go in the HP folder in my Start menu and click on scan HP that I get the following message "the machine HP photosmart 6510 series is not found". I don't have a problem with printing at all.
Tried to start printing and scanning of doctor and who did not make a difference. (In fact, the scan option came not on it).
How can I fix this please? I'm running Windows Vista Home premium.
Hello. Thanks for your reply.
I've sorted really the problem now. But let me explain what it was.
I tried tool doctor who recommended you after browsing these forums, without success. In fact, when I ran the scanner, he told me that he had no problem with printing, but there was no mention of the scanning anywhere.
In fact, I uninstalled all HP software, removed the printer from my control panel. Then reinstalled the software from the disc and then installed the printer again (I did things the opposite of the front walkway). And the scanner function now works.
I just started using my HP Photosmart 6510, how do I scan multiple pages to my computer documents so that they find themselves in a single file?
Sorry about that. Here is a link that should help.
I have a HP PhotoSmart 6510 - b211a all-in-One Printer. A member of the family has tried to fix a paper jam by pulling with force a stuck piece of paper on the bottom of the printer. This detached from all of roll/spring rubber above the paper tray, and the spring has been lost. I tried to locate this thread spring compression on the web site of HP spare parts, but have been unable to find it.
The compression spring is about 1.5 inches long. Any idea where I might be able to find one that would work?
Thank you very much!
@mmmom, you can follow this link to see all of the pieces on sale for this device. I would like to know if you have problems to view this page.
I have a 1.5 years, Photosmart 6510 B211a who works well. Now, all lights are flashing and or my USB connected PC (Win 7 Ultimate 64-bit), or my iPad or iPhone (OS 7) connected wireless will be printed.
When the printer is turned on it goes as usual, wireless and power light stay on and displays correctly (Apps, Snapfish, Photo, copy, Scan), I can print from all devices.
1. in ~ 5 minutes, no noise, all LEDs (displays the screen "Please turn printer then turn it on again."
2 "(Printer Error is lit above screen, lights beside screen and power and wireless) starts to blink in unison"
printer does not print
3, every 10 seconds, a very low "short moan" noise, like something is trying to move inside the printer
4. when power is cycled it will again be print normally for about 5 minutes and then stop again with flashing lights.
Have you tried the following.
1. hard reset (more than once - fired power and USB)
2. uninstalled and reinstalled software and drivers
For any help or suggestion will be appreciated.
I had the same problem when I moved the printer to a new PC. To end, I decided to change the USB port to which the printer is connected to. well, it worked! Printer now work correctly for wired operation and wireless.
Not sure if I got a bad USB port or that the cable was not seated properly, or if the USB port had no authority to provide the connection to the printer.
Hope this helps someont with this problem.
Wireless printer: HP Photosmart 6510 B211a
Router: Netgear WNDR3700, 802.11 g, WPA2-PSK
Photosmart 6510 series driver and SW ver 24.2.0
When I try to install the driver, the Setup program reports "installing network without success." The installation program detects the printer, but does not end.
The printer has network connection. It responds to ping, it works with HP ePrint, it displays Web pages on its IP 192.168.1.2. Test report wireless says that everything is OK.
I uninstalled and reinstalled several times without success. Always the same problem "network unsuccessful installation.
I'm looking forward to advice on how to solve the problem.
I rebooted the router and re-installed the driver. Network installation has always fails. So I ran the Print utility and doctor Scan. Printing and scanning doctor found that the driver was not installed and advised me to download the driver from the HP site package Support & drivers.
I downloaded and installed by using the downloaded driver package. The installation was interrupted by a Win32 exception:
I installed the driver once more (without uninstalling), now with SUCCESS! My Photosmart 6510 is now running.
Scans of the bucket of my Photosmart HP 6510 leave a horizontal line at the top and bottom of the page.
I tried to adjust every page that I scan to align as straight as possible on the glass and this sometimes helps a bit.
I am able to bypass the lines in culture to, but would prefer to find a real solution.
Any help would be appreciated because I don't know a lot about the scanners, thanks!
I've included a sample page below (the mark on the right side is not dirty glass, it has been a staple in the page):
Welcome to the HP community @lgilb01,
I wanted to tender hand to respond to your message on the lines that you notice when you scan to scan in your Photosmart 6510 bed. It seems to me that there could be some light enter when performing the analysis, causing lines. If you are only scanning one page at a time, the lines should not appear as they are now.
Here is a troubleshooting guide for you to try. If the lines do not fade, contact HP directly to see about a replacement printer.
Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.
Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!
I hope I helped!
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.
I got a new Photosmart 6510 all-in-one printer. I have the ability to scan to a .jpg file ot a .tiff or a .pdf file - just like the pictures, no form of text that can be edited. On my old photosmart printer (a 2572) I was able to analyze OCR allows you to place the scanned document in a file with the Edition of the text, how can I do that with this new printer? I thought I was adding features, do not remove them. I use the 6510 wireless on a home network. I am also on the Windows Vista system.
Software OCR Iris didn't come included with this printer. If you have OCR software installed on your computer, you should be able to scan using this program. If you do not have an OCR program installed you can check the link below.
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