HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

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• hp photosmart printer shows 'offline', but 'use printer offline' is unchecked. wired network

  I have tried turning printer off, power, switch on without having the network cable is connected and in reconnecting it after its start-up.  What I have to uninstall and reinstall the HP Photosmart C6100 series printer, or is there a simpler solution?

  I guess that's Windows?  If Yes, go to control panel > printers.  Remove the printer in question.

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  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
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  Thanks for the information. I would like you to go ahead and start here: how Scan: Windows 7, remember that you must have the full feature software and drivers installed and use the HP Solution Center. Once on this page, please select the way to scan with HP software and select the multi documents page.

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• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Photosmart 6520 all in a single pri: scan to email error

  I am trying to scan to email, but an error message connection server 403 error. There was a problem connecting to the server.

  Help. I need to scan documents.

  Hey @twoz923,

  Thanks for posting in the Forum from HP Support.

  I understand that you are not able to scan to email using your 6520 HP Photosmart e-all-in-one printer.  I would like to help.  I have a few troubleshooting steps that can restore this feature.

  First of all, is your printer connected to your wireless network?

  • From the front of the printer, press the wireless icon -make sure that it displays an IP address indicating that you are connected to your network.  If so, proceed as described below, if you are not connected, click here to learn how to fix.

  Then, are your webservices enabled?

  • Front panel of the printer, press the icon shown in the image below:

  

  • If the printer displays an address [email protected], your Web services are enabled.  If this isn't the case, tap Activate Webservices and press OK to enable automatic updates.

  If you encounter a problem with the activation of the Web services, I recommend that you try to set a manual DNS address for your printer. Often, I find this useful step when working with printing and scanning to E-mail configurations.  It will strengthen the ability of your printer to make a secondary connection with your router.  My friend @PrintApper has asked the steps to set a manual DNS in a post on the Forum - click here to access and scroll down for 'E.      Set a manual IP/DNS server settings of your printer. "

  Once you have enabled Web services, tap the Scan icon to complete your analysis of the configuration of e-mail.

  Please let me know the result of your troubleshooting by responding to this post.  If you encounter other obstacles of installation I am always happy to help you.

  Have a great day and feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below, if I solved your problem.

  (edited for formatting)

• error when scanning to email HP Photosmart 7250

  I get an error message when you try to scan to e-mail.  (Photosmart 7250) scanner was working fine but now when I try to scan to e-mail, I receive a message stating "unable to connect to web services.  It seems that many other users have had the same problem but I can't find a solution online.  Help, please.

  Thank you.

  Hello 9harleygirl9

  Welcome to the HP Forums!

  I'd love to help solve your problem scanning to e-mail! This error occurs usually when there is a server error. First of all, please try the following steps to set the connection to the application:

  1. Select the Web Services on the front panel of the printer, then settings.

  2. Select "delete web services" and wait as the services to be eliminated.

  3. Once finished, you will return to the home page.

  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.

  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  These measures are intended to refresh Web Services. Doing so could re - connect to the scanning application to e-mail to work properly.

  Need more help after that? If the problem is not resolved, you may experience a problem with the IP and DNS address. The next solution is to define IP addresses and DNS to static values. Please try these steps next to do it properly:

  1. open Internet and type the IP address of the printer in the address bar (ex. 192.168.1.201), and then press ENTER.

  2. This will open the short built-in Web (EWS to) printer server. Click on the tab 'Network' or 'Networking', then 'network (IP) address.

  3. click on "manual IP". So that gives it a compatible address, click 'propose a manual IP Address.

  4. when it is created, click on "Manual DNS Server".

  (a) in the "privileged" section, type 8.8.8.8.

  (b) in the section "alternate", type 8.8.4.4.

  5. then, turn off the printer, the computer, the router and the modem.

  6. turn on the router and the modem and wait for about 2 minutes. Turn on the next computer and then the printer.

  At this point, try another scanning to email and please let me know what happens. Thank you and have a wonderful day!

  Mario

• HP Photosmart 7520e: HP 7520-e not scanning to E-mail more

  I had my Photosmart 7520e for over a year and have been able to perform all the activities about it without problem. However, the other day I found that I could scan is no longer e-mail. I tried to unplug the router and the printer and reconnect, as has been suggested but cela did not work. I selected manual DNS server and entered for the preferred manual DNS Server 8.8.8.8 and 8.8.4.4 for the other DNS server, but it does not work either.

  When I enter the IP address of my printer I can see that I'm connected to the network and ePrint. everything seems to work as it should. But, when I click on Scan to Email I always get the same message on the printer screen: Server connection error. Unable to connect to Web Services. Confirm access to the Internet, and then try again.

  Hi @ronalds173,

  Thanks for getting back to me.

  I have extra information that might help.

  1. Restore the default settings of your printer directly affect the printing on the computer software, however, to re-establish a wireless connection, your printer may be assigned to a different IP address than what you had before.  The significance of this is that you will have to do some tricks with your configuration on the computer to keep print smoothly. Click the icon of your printer on the desktop of your computer after you do the reset - if it loads the software HP Printer Wizard successfully, you are ready to go and that he should still be able to print from PC.  If you get a pop up that says "Connect a new printer", click that and the printer software automatically detects your printer on the wireless network.  The most pessimistic scenario (very unlikely) and if you lose completely any ability to print, click here to install the HP print and Scan Doctor for Windows.

  2. your printer wireless Direct name and default password - these will remain the same no matter what happens.  The SSID (which is the name of your wireless network) will not be affected by the reset.

  3. you will definitely enter DNS information I posted earlier under section of configuring DNS address.  It will be be switched to "auto". Click to set as "Manual" and enter the numbers as shown.  You should not need to access the IPv6 section for this step.

  4. I recommend to leave this setting alone as the default values are already being optimal for any type of impression you make.

  If you need information more don't be shy to answer.  Thanks again for posting and have a good.

  Kind regards

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• When I scan documents with HP Photosmart 7510 ADF, how can I stop the pages to be marked?

  Hello

  I use a HP Photosmart 7510 (model No. C311a, product no. CQ877B)

  When I scan documents using the automatic document feeder, they are more often (80%) marked left.  It seems to be caused by the wheel which initially grabs the book.  It provokes a black spot of the width of the wheel to be left on the page.

  The mark appears about a quarter turn to the bottom of the page and is about 1/2 cm in height, but is very sensitive.  Sometimes, another brand is left a little further down the page and sometimes these two brands are accompanied by a very reduced, but still noticeable grey banner (again I believe caused by the wheel).

  The brand is very visible not only on the scanned now but also (of course) in the pdf file that result, and since I'm on this printer for things like job applications, it's not big.

  Other people know about this?  If Yes, is it possible to fix it or must return the defective printer?

  See you soon,.

  silverShnoop

  Hello silverShnoop

  Such problems can sometimes be caused by dirty rollers or the parts of the ADF (automatic document feeder). The following instructions (whereas for a different problem) contain instructions for the cleaning of the AAD.

  The ADF (ADF) captures no paper

  There is another article that could help as well. It contains instructions for cleaning the scanner glass.

  Vertical stripes, lines or streaks in the Copies or Scans

• I have a photosmart C4680 and I want to scan a picture to my computer. How can I do this?

  I have a photosmart C4680 and I want to scan a picture to my computer. The computer is a HP Windows 7 64 bit Vista.

  Try reading this:

  http://support.HP.com/us-en/document/c02453257

• Photosmart 7250: Scan to email does not work

  Hello

  all my printers apps work except scanning to e-mail, having connectivity problems. Can you help me please?

  Hey @Sönke,

  Welcome to the Forums of HP Support!

  I see that your 7520 Photosmart e-All-In-One Printer will not connect to the server when using the scan to email app. I can help you with that.

  To resolve this problem:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click web services icon again.
  5. Click on accept and Yes.

  Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on accept the Solution to help other users find this post. If you appreciate my help, please view it by clicking on the icon of the thumb. You will find two icons below this post.

• Photosmart 7520e - increment the names of scanned files

  When scanning in documents is it possible to have file names automatically increment.  My Photosmart old (C5200 I think) used to do.

  Any help gratefully received.

  Hello

  Open the HP scanning software or click on scan a Document or Photo of the Photosmart 7520 software.

  Select the Scan requires shortcut, and then click the advanced settings link.

  Open the Destination tab and ensure that the option of the display dialog box save under is DISABLED, then click OK and complete the scan, the scanned file name will increase in the future.

  Kind regards

  Shlomi