HP Photosmart 7515, 7510 (model C311a) turns on itself

Similar Questions

• Photosmart HP 7510 C311A or CQ877B

  Hello

  Photosmart HP 7510 C311A or CQ877B;

  I just bought & installed on it, everything works fine.

  Except eFax.

  I recorded with ePrint.

  But when I try to register with the Panel AIO eFax, I get the error that my zip code is not correct, even though it is!

  I installed the WiFi and the blue led is always when the PRINTER running.

  I am a resident of Jersey, GB, England.

  Help, please!

  Thanks in advance

  concerning

  I don't know if this is the problem, but just a thought here. If you go into setup (printer control panel), preferences, then region/country, is it fixed for UK? If this isn't the case, I could see the postcode being a problem. As I have already said, just a thought.

• Printers HP Photosmart 7515: Efax works more on printer

  I have a HP Photosmart 7515.  EFax ability no longer works on the machine.  Has their been a software change or update to HP or Efax which must be installed to make it work again?

  Hi @hapstersmom.

  Welcome to the Forums of HP's Support. I want to help your PhotoSmart 7515 eFax service working again.

  Do you receive an error message when you try to use eFax?

  Try to go into this document. HP Photosmart 7510, 7515, ENVY 110, 114 printers - eFax Service restoration

  If you have any questions, or if this does not resolve the problem, let me know.

• Photosmart 7515: Billboard empty on my Photosmart 7515

  The Billboard on my Photosmart 7515 is its vacuum suddenly. I can still prnt all documents, but the screen is blank. So I can't use other features like fax or adapting documents without the touch screen.

  Any ideas?

  I have been uable to do turn off the printer. I unplugged to electric, expected 60 seconds, plugged back in and it worked.

• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• HP Photosmart 7515 - no yellow

  HP Photosmart 7515

  Less than a year

  Yellow doesn't work any more even after a nine yelow ink cartridge installation

  He had a paperjam she could not clear even given the nice on the directions of the screen of the place to go.

  To be fair it was really crowded in the right corner where the printhead moving back and forth.  I've yet to find it until I picked up the whole printer and it tilted.

  I guess that the print head needs to be replaced

  Cannot find part or price online

  I think it's the cost of a new printer

  very frustrated customer, she does not know what caused it and don't think she should have to buy a new printer when she just got it and why just yellow?

  Print head must be ordered by calling HP support.  Take a look at the doc below and see if it helps

  http://support.HP.com/us-en/document/c02948596

  I think that your model has a removable printhead. If our tech suspects the printhead is responsible and it is still under warranty the printhead would be sent free of charge

• HP Photosmart 7515: Windows 10 and HP Photosmart 7515 access problems.

  Installed windows 10. Now when I click on HP Photosmart 7515 icom in my dell dock, who worked for the version of windows 7 Home he asks me to install a new printer. How can I get the icon of the same thing for windows 10 work as it did for windows 7.

  Hello

  Please try the steps below...

  uninstall the existing program and features printer software.

  Restart the pc.

  Download and run the installation of the printer Hp www.hp.com/go/tools Assistant

• HP Photosmart 7515 will not print since upgrading to El Capitan.

  I can't print with my HP Photosmart 7515 since the upgrade to El Capitan 10.11.1... I went to the HP site and installed only

  I solved the problem by resetting the printers and then adding the printer to the back.  Everything seems to work now.

• Y at - it firmware to AirPrint activate my HP Photosmart C7200 series/model CC567A printer all in one

  Y at - it firmware to AirPrint activate my HP Photosmart C7200 series/model CC567A printer all-in-one?  My IPAD is not discovering the printer on my wireless system... so I think that the printer is not enabled for AirPrint.  ... or would it be a different problem?

  I need help.

  Unfortunately, there is not a firmware update to enable your printer for AirPrint. You could try the HP ePrint App for the iPad/iPhone.

  Let me know if you need help with your question. Thank you

• Photosmart 7515 adds lines from bottom of the scanned image

  My photosmart 7515 started just add a line double about 2 inches from the left edge of all of the scanned images. NO modification of the system that I am aware. Prins computer or internet as usual. Any ideas?

  Hi Bobvan1,

  Welcome to the Forums of HP Support! I see when you scan with your HP Photosmart 7515 he started to add a double line about 2 inches from the left edge.

  I would like that you start here: vertical, lines or streaks in the Copies or Scans, please fill ALL troubleshooting steps, focusing on cleaning.

  Let me know the results, I'll watch for your reply.

  Thank you

• Can't log into my account on my HP Photosmart AIO 7510 eFax.

  Hi, I have a HP Photosmart AIO 7510, I can't connect my account Panel 7510 eFax or tablet.

  I can connect to my eFax account there's web page, www.efax.com.

  I contacted eFax, but as my account is free and the problem seems to be my 7510 & not eFax, they cannot help.

  Can anyone here please help?

  Thanks in advance.

  foxleys2,

  Check out this thread: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Quick-Fix-For-Most-eFax-Issues-Photosmart-7510-amp-Envy-110-114/m-p/1654683

  The fix in this thread should get all this work for you!

• Printer HP Photosmart 7515 question

  Hello

  I have a HP Photosmart 7515 printer and I have a paper copy of 4 x 6 image on the screen and make copies of different size of photo - example: a full page of photos portfolio or 2-5 x 7 format. What are the steps to do this?

  Thank you

  TKH21

  TKH, unfortunately on the printer itself is not an option to do what you want (transform a photo portfolio page size 4 x 6). What you can do is to resize an image to a different size (i.e. transform a 4 x 6 in a 8.5 x 11).

  If you want to repeat and duplicate the image, you will need to find a software that does this for you and look at the picture on your computer first before you continue.

  I hope this information is useful!

• HP Photosmart, 7515 won't print black

  I tried all the recommendations, I could find nothing doesn't.  Head cleaned and followed instructions in the tools of the printer.  I know that many have had this same problem and have found a way to solve the problem.  Any recommendations?

  In the paper here troubleshooting steps can help solve the black does not print on your Photosmart 7515.  Be sure to check the vents, as on the three solution.

  If the first four solutions do not resolve the problem I would say soak the printhead as described in the post here before considering to replace the print head.

• Photosmart 7515: Impossible to connect wireless to Photosmart 7515

  First of all, the printer worked before end of June when a patch Win7 crashed and I had to reinstall the operating system. I immediately upgraded to Windows 10; I am running anniversary of Windows Update (AU). I don't have reinstall the printer before last night. I am running Windows 10 a a full charge 18 Alienware. I am writing from this computer so I'm connected to the Internet and I'm connected wireless.

  I download the updated 2016 (PS7510_1315 - 1.exe) displayed for my printer and installed it, but when it came time to connect to the printer, it didn't - do not see the printer.

  I've reconfigured the printer twice and during each installation, the printer sees all networks wireless (including me), I select my network, the printer asks the password of my network and then it connects successfully to my SSID. I print the results of the wireless network Test with the bottom line of "no problem found" for the correct SSID. My computer is connected to the same SSID. On the printer, the blue wireless light is solid on and signal strength is displayed on the printer shows also strong.

  I then connected to my router and updated all the connected systems. The display shows four wireless devices, one being the printer. The printer didn't show the MAC address, not a name or one IP address like the other three, then I restarted the routed with the same results. Then, I opened an OS command window and ping the IP address - failed with "request timed out" and "destination host unreachable".

  So, I'm looking for help. The printer says that it is connected properly wireless with intense beep and a DHCP IP address which is also in the appropriate interval. I also tried the host name: dhcppc3 and that did not work (didn't expect really, since the INVESTIGATION period did not work but I wanted to be thorough).
  In advance, thank you!

  Nick.

  Hi @LoneRider,

  Thanks for joining the Forums of HP Support for a solution to your connection problem.

  I understand you're rying to connect a HP Photosmart 7515 e-all-in-one printer wireless to a computer Windows 10, but the installation failed because he wasn't able to find the printer. I would like to help with that.

  Here is a document of support designed to be used with this problem - printer not found during Network Driver Setup (Windows).

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• scanning multiple pages on a Photosmart 7515

  I can scan a single page in PDF format, but I can't understand how to scan multiple pages into a single file. I use a HP Photosmart 7515 with Windows 7 Home Premium, connected via USB.

  Hello CaptGrandpa, welcome to the forums

  I understand you want to scan multiple pages into a single file with your Photosmart 7515. I have a link below that will help you to do exactly that!

  Click on the link, choose "How to analyze with the HP software" and "How to scan multiple pages into a single file" for instructions.

  How to perform a scan: Windows 7

  I hope this helps you!

  Have a wonderful Monday