HP Photosmart 7525 all-in-one, scan to e-mail only questions, no attachment in Mail.

Similar Questions

• HP Photosmart 2713 all-in-one scanning problem

  Hello

  I have a HP Photosmart 2713 all-in-one and installed OSX Mavericks. My print function works fine through "Printers & Scanners" in system preferences, however, I can't scan from this application.

  I tried to find software to download HP Scan that I didn't do it, but can't find the software for my printer/scanner.

  I also tried the other methods described for example by trying to browse an excerpt and the other options, but nothing has worked.

  Thank you

  Saami

  Hi SamiAR,

  Welcome to the Forums of HP's Support. I apologize for the delay in responding to your messages.

  The last driver full features for your Photosmart 2713 on Mac was for Mac OS X 10.6 Snow Leopard. I have included a document on the installation and use of the printer with Mac OS X 10.9 Mavericks.  I have also included a document on scanning with the Mavericks.

  V10.9 OS X Mavericks: installing and using the printer on a Mac

  http://support.HP.com/us-en/document/c03967522

  How to perform a scan: OS X v10.9

  http://support.HP.com/us-en/document/c03967506

• 5514 photosmart e-all-in-one: scan multiple pages into a single PDF document?

  How can I scan multiple pages into a single multi-page PDF file?
  I saw posted similar questions, but I have not found all the right answers. The Council alone that I saw was to scan each page in a separate PDF document, then merge them into a single PDF using third party software.
  Of course, I don't want to do.
  I can't believe that there's really no way to do it using the existing HP printing/scanning utilities provided with the hardware.
  My printer/scanner is the "HP Photosmart 5514 e-All-in-One Printer - B111h", and I am running Vista (64 bit) on a HP Pavilion laptop.

  Hello

  The HP scanning software (start > programs > HP > Photosmart HP 5510 series > HP Scan) select PDF and make sure that the resolution is 300 dpi or less.

  Make sure the option Show Scan preview is checked, and click Scan.

  Once the first page of scanning is finished, place the next page on the window and click on the button "+" under the scan preview...

  Once you are done click Save.

  Shlomi

• My HP photosmart 6510e all-in-one scanning pictures in black and white but the docs are still in color.

  Scan pictures into my a6683w HP Vista in black and white, but the documents still scan in color.

  Hello there ingridt, welcome to the Forums!

  I noticed your post on the scans of your Photosmart 6510, scan to your system from Vista in black and white. I want to offer my suggestions to you to see if they can help you with this.

  First of all, try to launch the HP print and Scan Doctor who is used to fix the printing and scanning problems. You choose the option "Scanning" when the tool is run. It will inform you if the software is completely installed, or if there is a problem, it can not correct. If it detects an error and shows you a red 'X', I suggest then uninstall and reinstall.

  Here are some links to help with uninstalling and reinstalling if you happen to do these steps.

  1. uninstalling the printer software

  2. restart your PC

  3 reinstall: Photosmart HP 6510 e-All-in-One Printer - B211a

  Try a scan now and let me know how make you out!

  Good luck!

• Photosmart C7180 all-in-one: scan to computer file problem

  The computer and the printer are turned on and connected.  The menu scan give 2 options of scan and reprint or scan to storage device.  In the past, I was always able to analyze the items to a file in the computer.  What should I do?

  Hello @salbet,

  Welcome to the Forums of HP Support!

  I understand that you are no longer able to scan directly on your Windows 7 computer from the front of the printer all-in-one HP Photosmart C7180. I would like to help you today with this problem of scan. The issue you are experiencing seems to be due to a problem of 'No Scan Options'. To solve this problem of menu scan can I please have you follow the steps below.

  To begin troubleshooting can I please have you click here. Once the support document opens, please follow the steps in the Solution, Solution two, and three and four Solution. This includes all sub-steps under listed to complete Solutions. Once the diagnosis is complete please try to scan from the front panel of your print to confirm if the problem is resolved.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• I have a HP Photosmart 3200 all-in-one. New Catrigies are only a few (about 10) impressions

  My printer is an all-in-one HP Photosmart 3200. I only needs for a number of printed documents smaall, while the printer is inactive in longer periods.

  After you install original HP Color catrigies I can print only about 10 pages A4 prior to the like of the printer with the message: unable to print, replace catrigies, not enough ink for printing.

  Looks like you are having some problems with the ink system. To start I'll make some recommendations for the maintenance of the printer. In general, if you won't be using the printer for an extended period of time you have to remove the cartridges and put them in a ziplock bag. I would recommend that you put the cartridges in once every few weeks (I would say no more than two) and print something small that uses all colors. This should keep the cartridges and print heads so that it does not dry.

  Revitalizing your cartridges, you can try running the Auto print head and cartridge cleaning process. I would like to make this step more than three times to see if it improves the responsiveness of your cartridge.

  This machine has a removable-printhead or a basket that the ink is in?

  Let me know and I will respond as quickly as possible!

  -Spencer

• HP Photosmart 7525: allow me to scan for e-mail

  Tried scanning to e-mail.  Receive the message that 'impossible to connect to Web Services.  Confirm the Internet access.  Checked the Web Services on Control Panel.  Services Web seems to be on.

  What should I do to scan messages?  I can scan to the computer.

  Hello @clipper91,

  Welcome to the HP support forums.

  I understand that you are getting a server connection error when you try to use the e-mail scanning on your Photosmart 7520. I would like to help.

  A good place to start is to put a manual DNS.

  The following response from happytohelp01has screenshots large and instructions for manual DNS.

  The steps are for a Photosmart 7510, but is very similar to the Photosmart 7520.

  If you encounter a hiccup, let me know.

  If this does not resolve the problem, remove and then enable Web Services.

  This will reset the functionality of the web services.

  Note: this will cause the printer to lose its ePrint address.

  If the printer has a custom ePrint address, it will be lost forever.

  Once the Web Services were able to again, you will need to re - set up the scan to E-mail feature.

  If you have any other questions please let me know.

• Photosmart 2575 all-in-One: scan

  Impossible to scan believes that since the upgrade to Windows 10. Tried to scan doctor but will not work. Any suggestions please.

  Heya @DB471! Welcome to the HP Forums, I'd love to help you analyze with your Photosmart.

  I understand that you have tried printing HP and doctor Scan, but it does not work.  Please follow the steps below to completely uninstall the printer and reinstall it again.

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

  * Note: there is a space between the c and the /.

  If you do not at this stage, use this link to perform another way. Restart Windows install

  1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
  2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
  3. Restart the computer
  4. Download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

  If this resolves the issue, please make sure you click on the I accept as Solution button below to report your post as solved. If the problem persists, let me know and I will do everything I can to help.

• HP Photosmart c4480 all-in-One scan error

  I just plugged the device and ran tests and everything was good, but when I clicked the button for scanning to pc I get this message: parse error. try scan from computer or see the documentation. I can scan some software on the computer except PaintShop. I get an error message with this one, but I want to be able to do the scan of the device, as advertised with a click.

  I had to contact HP by Cat to fix mine. Uninstall/reinstall did for me. It turns out that the HP Solution Center has not been installed on mine.

• Photosmart 3210 all in one: Scan and reinstall the program failures

  Printer isn't online and firewall is on and no network.  Printer and scanner going good since 2006 until I tried to scan a negative, I think for the first time in its history.  Scan bar will quickly about 2 inches and lamp turns off and printer says to stop, but this isn't.   Had to unplug, but printer would reset with all functions (except movie option).  Uninstalled and reinstall failed with the error situation code 03215762.  Print function works with other programs and copy function works, just can't sweep, and there is no solution Center, could not reinstall.  Resettlement goes to 2% with the status - stop services - bogs and Print Spooler Service and will remain bogged down for hours until the end with the Task Manager.

  During the forced relocation ends and said deleting files, another error situation code 06458626 comes up with a few lines comes from installation error logs.  Help would be wonderful.

  Due to personal obligations, could not work on reinstalling printer until this week.  Put a link to MS and I've tried suggestions there - .NET updates, enter the registry and delete some files and a work-around suggested without success.  Next I googled "Can not stop spooler on MS XP SP3" and as choice went to forums.techguy.org/windows-xp/897775-can't-stop-spooler.html, Harry 32, January 28, 2010.  This guy had a sounding similar problem and his solution worked.  MS Fax in windows, computer components unchecked rebooted, went to spooler MS services, stop selected, and he stopped.  YES!  Then I ran the new drivers you sent and installed the program without glitches.  YES, once again! (actually when install stopped and said spooler was arrested and I wanted it to be fixed and started then the installation can continue; naturally, I selected Yes.)  I scanned a photo, printed and made a copy successfully.  However, I tried again to scan a negative from the solution Center and the button on the Panel of the printer without success.    I'll close this as 'select solution' and start a new discussion of assistance on the issue of negative scan.  Very gratedful for all your help.  I'd never know what Google if you had not discovered in troubleshooting spooler problem.

• Mac / Photosmart C6280 all-in-one / scanning problem

  Help! I had to have my i drive hard mac replaced. I reinstalled my printer 5 times now and the scanner does not work. After the installation of the 2nd, he did scan... I then mucked with the photo and decided to rescan instead of the photo to accept it. From there on, I get a message telling me in HP Device Manager... "Sorry, an unknown error has occurred" instead of scanning, or if I click on the printer, then scan, it says not to scan selected... with none even for the selection. If I go to JPEG in hpphotosmart studio on printer, no computer, he sends to the Device Manager, scanning through, and give me back the sorry unknown error occurred the messge. At other times... I completely lose the option scan to computer... the printer. I tried updates... He sits for hours with nothing to do. I hope I can find an answer! It is out of warranty.

  OK, you don't need the HP software with 10.6.  In fact, if you have loaded it from the CD that is the problem (this is for 10.5 and earlier only).  We will do this:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• My HP photosmart 6510e all-in-one scan only black and white.

  How do I change this color scans?

  Just bought. And I can't scan document in color. Only when I use the scan for the photo. But then the scan is very low.

  When you have the answer thank you in advance.

  Kind regards

  Jeroen

  The Netherlands

  Hello Jeroen.

  I assume you are using the printer on a Macintosh, envoirnment? Please correct me otherwise.

  The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

  If your version of OS X 10.7, be sure to install the critical update below. Skip this step for any other version of OS X.
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings of the device as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab scan tasks.
  4. Select the affected shortcut and click on change... (or double-click on the shortcut).
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop-down next to the Mode
  7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

  Kind regards
  Shlomi

• HP Photosmart C8180 All-in-One - Scan more than 1 page at a time

  Ask yourself if the C8180 Scanner can scan more than 1 page at a time, and if so how I have programs that in?

  You can select multiple items to analyze settings in the HP software.

• Photosmart C6380 all-in-One

  I have a Photosmart C6380 all-in-One printer and it's only printing colors.  It will not print black.  I just changed all the ink cartridges.  I tried unplugging everything, then speed up my system and it still will not print black.  Does anyone have any suggestions?  Thank you

  Hi there, take a look at this document for some troubleshooting suggestions, especially steps 4-7 http://support.hp.com/us-en/document/c01611162

  I hope that this information helps to solve the problem. All the best.

• Can not stop "auto crop" documents, scan on my HP Photosmart C7280 all-in-one

  I use a HP Photosmart C7280 all-in-one to scan documents.   My OS is Windows 7 64 bit.   I have used this configuration since January 2012 and my problem has just started in the last 30 days.  I did not any changes to the system except for the automatic updates of Windows coming out.

  I unchecked the box "automatically Crop scanned Documents" in the Advanced Document settings, but as soon as I scanned a page, the checkbox appears in the box again (in itself!) and it will automatically crop a bad document.

  No idea why this is happening and what I can do about it?

  Thanks for your help.

  Not really sure what caused it, but looks like the setting has glitched somewhere along the way and will be set when past.  Try unintalling to reinstall a new download.  Let me know what happens.