HP Photosmart 7525: Unable to connect to Web Services

I can not scan with my printer 7525. I read previous problems with others and have the same problems. I followed the instructions in the network tab to the manaul... IP address, but it did not fix the problem. All my other applications work on the printer screen.  When I hit the icon eprint, my email hpeprint appears with the connected state and ePrint reports 'on '.  Are there other solutions to this problem? I have a mac but don't know which operating system.

Thank you

Thank you.  This time, it worked.  seems simple enough.  I wish I wouldn't have spent two hours trying to figure it out on my own!

Tags: HP Printers

Similar Questions

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    Hello

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    Attempt at analysis of the printer.

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    Allow to set the printer to Factory Defaults and reinstall again.  Try now.

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    I recently bought an Imac, and now I can't get my hp 7525 to analyze correctly. It says unable to connect to web services. I tried to uninstall wirless and re-login.  Help, please!

    Hello

    My apologies for jumping.

    To add more, the latest firmware MUST be installed to maintain connectivity of the web services.

    Click on the configuration icon and select Tools, then print a printer status report.

    Locate the firmware listed, if it is a value lower than ELM1CN1607AR (see "BOLD" kinds) you will be required to update the firmware.

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  • HP Photosmart 7520 unable to connect to Web Services

    It's used to work. Now when I try to scan to e-mail, I get all the way to where I choose it as a Document and then I get the message "unable to connect to web services. I printed out the results of the wireless network Test and everything looks great. Also, the Configuration of the network page is superb. My name network, says it is connected to the Internet. I was able to download the updates. IP address looks right.

    I have downloaded and run printing HP and doctor Scan and it crashed.

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    Fault Module name: dlbxtwds.ds
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    @shoikh

    I understand that your printer is not connected to the web services.  . I would first disconnect the router and the printer for about 1 minute.  I would plug the router first then the printer. I would then try to enable web services. If not successful, and you get the same error message. I'd follow these steps.

    1 obtain the IP address of your printer

    a. This can be done by pressing the icon on the printer wireless.

    2. Enter the printer's IP address in a browser.

    3. Select the tab network at the top of the page.

    4. on the left, select network.

    5. Select Network (IP) address

    6. select manual DNS server

    a. manual Preferred DNS should read 8.8.8.8

    b. alternate DNS server should read. 8.8.4.4

    7. Select apply you could get a fair warning select OK.

  • HP photosmart 7520: HP photosmart 7520 unable to connect to web services

    I am also having this problem. I tried the solutions above. Can you also send the solution for me?

    drzman1

    Welcome to the Community Forum of HP.

    I don't know that to which you are referring - he could be the following:

    By PrintDoc Web services

    PhotoSmart 7520 does not connect to "Web Services"

    You can take a look at the suggestions already provided - they are likely valid for your situation.

    I can also offer you the following:

    Reset Web Services in ePrint printer

    • A method essentially provides the procedure that you find in PrintDocof wire,
    • Two method explains one more 'standard' reset Web Services approach.

    ============================================

    If you are in the USA or the Canada, you can call using Cloud Services.  I suspect that they can help during normal hours, but you can certainly call anytime and see if help is available:

    When to call HP Cloud Services and when to call HP Tech Support

    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

    I am happy to provide assistance on behalf of HP. I do not work for HP.

  • Photosmart 7520 unable to connect to Web Services

    Hello

    I can't scan it and send it to any email address, printer tells me it is unbale to connect to web services.

    I checked the 8888 and the 8884 and entered manually, also the work of Apps

    Help please

    I was just talking with a colleague who said that power pulling plug without touching the power button is more efficient for this problem and it has a 7520.  If it does not the next thing to try is to disable and then re-enable the web services.  The problem with this approach is that it will give you a new address of email eprint.  If your original eprint email address is important to you then you probably don't want to do.

  • Photosmart HP 7520: HP Photosmart 7520 unable to connect to Web Services

    I was able to scan for months, now impossible.  It seems that there is a difficulty, but it is not displayed publicly.  Can you please send it to me?

    Hello @Jibberdee ,

    Welcome to the forums of HP.

    I understand that you are having a problem with the e-mail scanning on your Photosmart 7520 function.

    I would like to help.

    The first thing to try is a manual DNS.

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    WARNING: If you printer has a custom ePrint address, this will cause the printer to lose the address.

    Not for 6 months or a year, forever.  It will also wipe the scanning to e-mail settings. Save all email addresses and PIN numbers will be lost.

    To remove web services tap the ePrint on your screen printers.

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    You will be asked to activate the web services.

    This is a page.

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    The next step is to configure the scan to e-mail again.

    During this process, we will give you a new pin code.

    Test scanning to e-mail.

    I hope this helps. If you need other assistance please let me know.

  • Re: HP Photosmart 7520 unable to connect to Web Services

    I have the same problem as all the others. Can you send instructions to solve?

    If you are not able to connect to the Web service, try the steps below and check if your issue is resolved:
    1. tap the ePrint button located on the top left corner of the screen.
    2. go to settings and then seek to remove Web Services, press Yes. He should return to the home screen.
    3. Press button ePrint again and then agree to the terms, press Yes if you are prompted to enable automatic updates, and then once done at the time of process scan image.

  • Photosmart HP 7520: HP Photosmart 7520 does not connect to web services

    My printer suddenly stopped connecting to the Web Services a month ago. I had already used web services successfully for two years, then my computer infected with malware and ruined a lot of things. I guess that it also affected the printer since it is at the same time ceases to function properly. I can print wireless very well all of my devices, but doesn't connect things like regular printable.

    I tried restaring the printer and the restoration of the default network printer. I also tried the steps listed in this forum http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Photosmart-7520-unable-to-connect-to-Web-Services/td...

    Hello

    Apologies for jumping!

    For the Photosmart 7520, the latest firmware must be installed in order to maintain a connection to Web Services.

    The firmware can be installed on any Windows PC via the following link:

    http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5199462/swItemId/OJ-113641-5

    Kind regards

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    My specific error is not listed:
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    All of a sudden, I'm not able to scan to e-mail. I get the message unable to connect to Web services. One day he was working the next day this error message.
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    Hi @MMDH

    Welcome to the Forums of HP's Support. I understand that you are getting a server connection error when trying to scan to e-mail. I would like to help.

    There are two ways to go about this. It's either scanning to email app that is having the problem, or the printer it's impossible to connect to Web Services. It is easy to discover this. Tap the ePrint icon located in the upper left corner of the screen printers. If you get a server connection error, try the steps in this post troubleshooting by E - roq. Pro tips: Troubleshooting printing and scanning to Email Issues in e-all-in-one printers

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