HP Photosmart AIO 7520: Scanning under MacOS Sierra is no longer working.

Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my Photosmart HP 7520 is no longer will allow me to scan or save the scans to the computer.  The "Save" button is grayed out and cannot...  HP must send the updated drivers that resolve the problem very soon.

Trash the older Scan Utility as he said? Who did it for me. Maybe try to restart after that? And restart the printer too?

Tags: HP Printers

Similar Questions

  • HP Photosmart 7525: Scanning under MacOS Sierra is no longer working.

    Recently upgraded to MacOS Sierra (MacOS 10.12).  Since then, my HP Photosmart 7525 is no longer allow me to save the scans to the computer.  The "Save" button is gray and impossible to be clicked.  He'll copy, print and scan documents, I just can no longer save to my computer.

    When I enter the HP utility > settings > scan settings > scan to the computer, the software scans my system, then gives me an error message that says:

    "Scan of the computer can not be activated.

    The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

    I completely uninstalled the old driver software (which says that HP should run on any Mac OS after 10.6) and reinstalled the latest drivers that it is compatible for the 10.11 and later.  I always get the same answer.  Printer will print, will copy, will scan, but not save to the computer.

    Yes, I already rebooted one device at a time, and Yes, I disconnected and reconnected all devices in separately.

    What can I try next...?

    Hey there.

    EASY SCAN can be installed, use 1.6.0 - works well with SIERRA.

    Kind regards.

  • HP Photosmart C8100 upgrade to Mac OS Sierra Scanner no longer works.

    After that, I'm going to macOS Sierra my HP Photosmart C8100 Scanner no longer works.

    I had try HP they don't site any upgrade in the Sierra. I get my scanner to work.

    I do not have this as a new printer/scanner each time new software upgrade of the Mac computer.

    It sounds like Hello multifunction.

    Have you tried to install the HP drivers, reboot, then delete and add the printer again?

  • Blank thumbnails for people under macOS Sierra

    Hi all! I use an iMac 21.5 ' (end 2013) with the latest Mac OS update of the Sierra (10.12 for the moment).

    I found a strange behavior of the Photos app, using the people album.

    With the help of pictures under Mac OS X El Capitan, I crossed the long process to define all the faces of my friends for each image of my iCloud photo library; I also removed all faces unwanted by pressing the x key.

    Under the Sierra, the Photos app crossed another analysis of the faces still: all the faces I confirmed under El Capitan are still there, but in addition there are plenty of new tiles white in the section "add people" that I can't delete or use.

    I thought something during the scan of people was wrong, so I rebuilt the library of photos, but nothing has changed.

    It turned out that the blank tiles are people I removed (under El Capitan) by pressing the x key. In fact, if you duplicate one of the images affected by this issue, you will find that it recognizes the new faces and the application lists correctly under the section "add people". If you open the image and remove the circles of those faces, you will find that the section "add people" now have black thumbnails.

    I think it is a bug. Next week, I'll call Apple support report.

    In my opinion, the good feature should be the following:

    • If people are recognized on a new photos, these are listed under the heading "add people";
    • If you want to hide them, faces are still recognized by the software, but they do not appear in the list of people;
    • If you want to remove them (by pressing the x on the circle button), the must go to the section "add people" or the "hidden people" section You should be able to rescan single image, image group or the entire library, if you want to return to the previous state.

    I have the same problem, but no solution.

    And I think that the screen "add people" is not very useful, just what is actually more complicated (Photos hiding in Sierra Photos)

    All photos should go the list of 'People' where I can either name or delete (I like your proposal of new analysis to recover).

    I would use 'Hide' for the less well-known people on the main list. But according to leonie it also excludes their pictures of memories.

  • Photosmart HP 7520: Scan to email does not work

    Hello

    For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

    I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

    Kindly help.

    Kind regards

    Alok

    Hello @alok7,

    Welcome to the HP community!

    I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

    Here are the steps I suggest to try everything first:

    Network Power Reset:

    We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

    Restore the default settings of the network and reconnect:

    1. on the front panel of the printer, press your up wireless icon

    2. Select settings.

    3. Select restore default network settings.

    4 turn on your printer.

    5. once it is initialized to save, press the wireless icon again.

    6. Select settings.

    7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

    8. try to activate the web services again.

    Configure a manual DNS for your printer:

    You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

    If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

    NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

    1. press the Web Services button on the front panel.
    2. tap on settings.
    3. pressremove web services"and confirm deletion.
    This will bring you to the homepage.
    4. press on the icon Web Services , once again on the printer and go through the installation process.

    5. once the web service has been activated again, try to configure your scan to E-mail

    Please reply to let me know if these measures have helped to solve your problem.

    Thanks for posting!

  • How to remove the cache of mail under macOS Sierra?

    I was not able to clear my cache of mail to update the web images. I tried to empty as I did in Mavericks and it does not work. In Mavericks, I rarely had even do like everything. In the Sierra I can't erase?

    Hello

    There is a very useful tool built into macOS Sierra for free space, including mail cache: sierra.html http://www.iphonehacks.com/2016/09/analyze-storage-get-rid-unwanted-files-macos-

  • Digits partially visible under macOS Sierra

    Hi, I use a bridge-Bridge Baron 23 program. The results on-screen "Auction" sometimes gives a figure partly visible. For example, only the upper part of the 7 is visible. Other figures like '0' has the same problem. You see a figure as one half (.)  Mavericks had more or less the same problem. It has been fixed in El Capitan, but is now back with macOS Sierra.

    I use a Mac Mini mid 2010 with 8 GB of memory. What should do? Wait for the next update?

    Herretje.

    The current version of Bridge Baron is 26.

    http://www.greatgameproducts.com/download

  • Where are my rules of mail under macOS Sierra?

    Hello

    I lost all my rules of mail after upgrade to OSX 'El Capitan' to macOS Sierra.

    Appears that the rule of 'Apple News' as shown in the image below.

    Any help appreciated.

    Thank you.

    Rule files are stored in MailData folder in the Library/Mail/V4 of the user folder. Depending on what OS version you had previously installed, you can try to restore the files from a backup rules. Mail was listed in the folder V2 or V3.

    The rules are stored in a list of properties to:

    ~/Library/Mail/V4/MailData/SyncedRules.plist 

    Abandonment of post

    Restore the plist file

    Restart the messaging

    You will need to re-enable each rule. Check the destination file as well.

    Library of the user to see the

    The user library folder is hidden by default. In the unhide: select the Finder in the Dock. Less go in the Menu bar > hold down the Option key and you will see the library.

    Find the library user folder

    http://www.takecontrolbooks.com/resources/0167/site/chap11.html#FindingtheUserLi braryFolder

  • Selection of e-mail under macOS Sierra problems

    An old problem reappeared in the new MacOS Sierra... I can't select the emails by sender or subject in the native Mail application... someone knows the solution? I closed all applications, I rebooted the computer... nothing changed...

    Please describe in more detail what you mean by . I can't select more emails by sender or subject in the native Mail application.

    It is clear to me what you describe.

  • Cannot configure the Pop of Hotmail on Mail account under macOS Sierra

    Hello.

    I'm on a MacBook Air - end of 2014 with macOS Sierra installed.

    I decided to perform a new installation of the latest version of Mac OS. As I did this, of course, I've erased completely any configuration, I had: this has the Mail app.

    I want to create access to two accounts different Hotmail via Mail App. Apple unfortunately, it's automatically my IMAP accounts - something I really don't like / want - and I want to create POP accounts!

    I check online on how to do it (because Yosemite, holding the Option key during the initial installation, no longer works.) I write a bad e-Mail and after trying to access it, I get an error message and automatically mail gives me the possibility to choose between an account IMAP or pop. Also, it requires me to give the outgoing server and receiving code «»

    MY QUESTION IS: What are the current codes for Hotmail? Because I searched online and after typing the (I assume) good, Mail tells me that it does not recognize my email address and/or password. (Be aware that during the execution of this, I also write my e-Mail address correctly!).

    I really need my accounts connected to Apple Mail, BUT I really need to make sure that it doesn't copy emails and not delete them from the server!

    Thanks in advance for any information you can give me.

    Ask Microsoft about the configuration necessary to initialize one of their products to access pop.

  • App store disconnection under macOS Sierra

    Since I updated to macOS Sierra, it seems not be anyway to log out of the App Store.  I do not particularly want to stay connected all the time.  Does anyone know how to sign out?

    Hello, JBob2!

    Thank you for using communities Support from Apple. After reading your post, I understand that you do not want to be able to disconnect from the Mac App Store - I definitely want to make sure that you can do!

    In this article, all you need to do is click on Store > Sign Out.

    Mac App Store: Sign in and out

    See you soon!

  • Fusion of the 2 memories under macos Sierra Photos

    Dear ladies and gentlemen,

    I have currently updated to macos Sierra on my MBP 2013 retina and I have the following problem:

    The Photos App recognizes pictures of holidays as several distinct memories, but in fact they just (about) at the same place and time.

    Is there a way to merge the various memories, photos created app in a single memory?

    Thank you very much in advance.

    Christian

    Hi Christian,

    I tried to understand this too, and a blog randomly gave me the answer.

    To merge memories, create an album with all the photos you want in this memory. View the album and, at the top right, it will say "see in memory." Once you click that, you can scroll down and save it as a souvenir, and from there, you can remove the album and former, separate memories.

    Fionna

  • 4 finger swipe does not work under macOS Sierra!

    Hey all, I upgraded to macOS Sierra and noticed that one of my function used more regularly on Mac OS, 4 finger swipe to switch between desktop computers does not work! Mine is an April 2011 MacBook Pro.

    Earlier, 2 fingers sliding back in the files, similar to switching back and forward for the Web pages in Safari, has been abandoned without reason penetrable. I hope that's not the same fate for 4 finger swipe to switch between desktops.

    I probably use hundreds of times every day for switching between desktop computers because I have safari, MS Word and open the mail outside of iTunes on separate workstations. I hope that a fix is released soon!

    Apple, do not bite of useful outdoors features!

    Ravi Reddy

    4 finger swipe works for me and appears as the 2nd part of the Trackpad Control Panel.

  • Siri does not start under macOS Sierra

    I've recently updated to macOS Sierra (public version) and everything seems fine, except for allowing to Siri. I tried to enable the system preferences as well as execution of the Siri application in the application. I even tried to 'facilitation' by selecting in the menu bar.

    In any case it does not start. Upon activation in system preferences, I get "There was an error in the preferences of Siri." and it takes back me to the main view of system preferences.

    Y at - he of the log files that I should be reviewed to determine the cause of this problem?

    Thank you

    Steve

    Same thing here on a MacBook Pro (13 inch, late 2011)

  • Right control key does not work do not under macOS Sierra

    Since I installed macOS Sierra, the right command key is somehow mapped the option key (and the option key is still down option). There is a new setting I need to change? I'm not find it.

    Reset the default settings

     > sys prefs > keyboard > keyboard > restore ddefaults

Maybe you are looking for