HP Photosmart all-in-One D110a: Solution Center says disconnected printer, can still print documents, but cannot scan

Similar Questions

• psc2170 HP printer all in one... newly installed and printer works, but cannot scan.

  I use a laptop Toshiba Windos vista.  A friend gave me the HP all-in-one and the software has been installed immediately when I plugged it.  However, there is no icon on the desktop or HP Director.  When I press the scan button it says "without exploring op."   How to the the HP Director so that I can use the other functions?

  Take a look at this link that explains your options of scan to the 2170.

• Photosmart all-in-one D110a: printer

  I installed a new ink cartridge, but the printer will not print the alignment page.  Now the screen says 'print alignment page.'  There is a big red X and the power button flashes.   I turned off, checked the cartridge, disconnected the power and have reinstalled the printer, but none of these things have solved the problem.  I can print a page from the computer, but can not copy or scan.

  Hey @SandyTP1,

  Welcome to the Forums of HP Support!

  I see that printer e-all-in-one D110a Photosmart will not print an alignment page or align. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve problems of alignment with your printer.

  If after the above, that you are unable to align, the printer must be replaced. You can contact the HP Support by clicking here and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you can align or reach a resolution with the support, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Photosmart C6280 all-in-one: HP Solution Center does not work. I can print but not scan

  I can't open the HP Solution Center to scan. When I try to open it I get a notification that all software is not installed. I ran Dr. scanning HP and all software installation downloaded and ran. Every thing is installed. Tried to open it to new and same result.

  Am going to the forum and found this update of windows 3132372 could be the problem. Checked and I do not have that update to uninstall.

  Because the HP Scan and Capture app can be a solution. Who has downloaded but it refused to detect my printer.

  I really need to solve this problem. I got nothing else problems with printing and scanning as Windows 10 came.

  A ran a uninstall and reinstalled (second time). It's working now.

• Photosmart C6380 all-in-one: HP Solution Center does not work after update to the last version of Windows 10

  Printer worked flawlessly after upgrade to Windows 10. But with the last update, I can't scan more by HP Solution Center. I tried HP doctor and then remove and reinstall the software suite full, ensuring I have the latest drivers, but it still does not work. HP Solution Center is installed on my pc, I can even click on it and then it opens (briefly) and then closes, there is no way I can use the features. [However, doctor of HP, I could do an analysis of test and that worked, so there is nothing wrong with it.] Help...

  Hello

  Microsoft has since released a new update for this problem.

  Fix solution:

  Please download and install the following update KB3133431 from Microsoft:

  https://support.Microsoft.com/en-us/KB/3133431

  Note This update is available through Windows Update only. (Updates )  must be lit)

  1. Click the Start button, select 'Settings' and select 'Making day & security'
  2. Under "Windows Update", select "Advanced Options".
  3. Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• OfficeJet 7310 all-in-one: HP Solution Center software

  I use "HP solutions Center" scan on my 7310 all-in-in-one software. I have upgraded to Windows 10 & it worked just fine. I just got the latest update of Windows-10 last week. Now, HP Solution Center does not open. When I click on the desktop icon I get anything other than an alert tone - no other indication of what was wrong.

  I uninstalled the driver & it is reinstalled from the HP site - no change.  I have Windows-10 was last updated. I used the diagnostic tests HP & test progs and I know for printer and scanner will not work. The problem seems to be in the service of the HP Solution Center software.

  Also I tried to download the app 'HP Scan & Capture'. It won't download-

  Help, please.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How do I uninstall and hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• 2620 All In One HP solutions Center

  Just installed new printer. I checked to install all related software, including help files, but they do not installed. With my old printer 5610 All In One, I got a Solution Center which provided all the help and info of parameters...

  Any help would be appreciated

  Hi zixca,

  Welcome to the HP Forums!

  I understand that you have installed a new printer and all files has not been installed. I'm happy to help you!

  To get help, I'll need to know:

  • The number of product/model of your printer. Follow the instructions in this link. Find your model number of the HP product.
  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, USB, Ethernet, or wireless.

  Please see this post, want good answers? Ask good Questions, by @Bob_Headrick, then you can get the most out of these forums.

  I hope hear from you soon!

• HP F2280 all-in-one: F2280 Solution Center cannot run

  I can't get the Solution Center to run so that I see the ink level, but I can print fine, well, I have it started printing strangely so want to first check the ink levels, but it is another question.

  My laptop is a Lenovo G50, but I got it running on a previous laptop.

  I went on HP website, downloaded the appropriate software and drivers with the usb cable plugged in all the time, but it came with the message:-

  "HP Solution Center cannot work because your device installation is not complete...". "etc.

  I tried to go through the solutions already here but could not get to work or the other.

  Thanks in advance

  He sussed!

  I tried to recall what (if any) I did differently between the two total uninstall and reinstall and remembered I unchecked intentionally some of the boxes of things to install on the last snack he disliked some of them for a reason-it was the opposite, if they stayed all checked, then it installed fine Open the center of Solution and print fine - PHEW.

  Thank you very much for you help!

• c7180 Photosmart all-in-one: some emails will not be printed

  some emails will not print. I unplugged the printer - still does not print. also, these emails do not fit into the page - have to landscape.

  @missouri97

  Assuming that you have installed the full function of the printer software, it is probably not the printer to blame.

  Printer:

  All-in-one printer, HP Photosmart C7180 range

  Full software features:

  File name: AIO_CDA_FSW_Full_Win_WW_140_408 - 5.exe

  The browser you use to view the emails aren't always the settings you need (for example, Page Setup to adjust the size / width Fit).

  The browser or program may be missing parameters in order to translate something that the printer can understand the content.  Strange fonts or images in the content is a possible cause of printing email problems.

  Other...

  Chrome provides little in the way of the configurations - a singularity in the browser Chrome as it shows on my system Windows 10 Pro:

  Chrome > open web page > settings > print > additional settings >

  Most of the content of the page (to print) does not appear on the preview screen.

  Click on the graphics to UNCHECK > click again to CHECK the graphics >

  and the graphics and the text finally appear as expected...

  • Try another browser to open the email
  • If not using a Navigator > check the print settings in the e-mail program, you use
  • If all else fails, download / Snipcontent, save and print the data as an image

  • Reinstall / update your PDF reader (Adobe Reader DC / Foxit)

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• OfficeJet 4500 Solution Center says "disconnected".

  I got this HP Officejet 4500 since last October and he has no problem, but something that came just earlier, I get this message on the solution Center HP saying that the printer is disconnected, but everything IS linked and it works.  Y at - it no adjustment I could do short of re - install the software?

  I was on the point to re - install the software but I ran my registry cleaner first, and that solved the problem.  Thanks for your comments.

• Photosmart all-in-one d110a: installation of printer problems

  I bought a new Dell Inspiron 3250.  When I try to install the drivers, I get the following message:

  

  This PC has USB3.0.  Could it be the cause?  Is this other thing?

  Thank you.  It worked perfectly.   Your help is appreciated.

• Photosmart All In One 209: Don't delete no print jobs every time I print

  Printer will not remove jobs from queue whenever I print. I reset printer queue and delete the printer files. Print the next time he does it again. Uninstalled and reinstalled the drivers. Check the setting for automatic winding and has been correctly defined. Don't know what to try next.

  Thank you - Sagedog

  Hi @SAGEDOG,

  Welcome to the Forums of HP's Support. It's a good place to find the help you need, other users, HP experts and other support staff. I came across your post and wanted to help.

  Then start the document of support for the HP printers - Print Jobs stuck in the queue (Windows)

  If the problem persists, I suggest that you remove the drivers and then reinstall the full features software.

  Please follow the steps to remove the drivers:

  Press the Windows key + X->, click on Control Panel-> in the upper right corner, under the chosen category notice-> click on hardware and sound-> device and printers-> select the printer-> on the top of the page, click on the print server properties-> click the tab drivers-> installed slot - select one by one and then delete everything--printer drivers click on apply and then click OK.

  Restart the PC and then install the driver software complete features from disk or from the Web site, using this link.

  I hope this helps. Let me know if you need additional assistance.

  If you are unable to reach a resolution, please click on accept the Solution to help others with similar issues.
  If you like my assistance, please click on the thumbs up icon.
  The two icons are below this post.
   
  Kind regards

• HP Photosmart all-in-One e6520: Page numbers don't print when you print a web document

  When I print a document from a Web site, it prints everything except the page - the numbers on the pages. Why they are missing, they are part of the document? Anyone has a solution.

  I understand what is the problem. Page numbers at the top of the page. When I reduce scaling in the print menu, the figures on the page. Thanks again.

• Troubleshooting hp printer all in one series. full cartridge and the printer works but no ink on the page

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Try to re - align the cartridge:

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=buu00657&tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=441115

  Reset the print queue as you 'jobs' stacked:

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02205477&LC=en&DLC=en&cc=us&product=441115

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !