HP photosmart all-in-one / error screen

My HP photosmart will not respond and has an error message on the LCD that reads - incompatible USB device - remove the printer USB key.    I haven't used the USB port and there is nothing trendy top. I tried to turn the machine works but no change. Model - all-in-one Photosmart fax series C309. All the answers?

Hello

The printer requires a reset.  To do this, unplug the power cord then hold both the "#" and "6" keys on the Panel of the printer while you reconnect the power cord.  Release the "#" and "6" keys when the reset message appears and then follow the instructions on the Panel at the end of the reset which will take several minutes to complete.

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Concerning

Aneesh

I represent HP
You can say thank YOU by clicking on the STAR of CONGRATULATIONS. If my suggestion solves your problem Mark as a 'SOLUTION' in this way, others can benefit thanks in advance!...

Tags: HP Printers

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