HP Photosmart B109n: printing in black all of a sudden is not possible on my HP Photosmart B109n

Recently, I changed the black ink cartridge (about a week) and used my printer that worked flawlessly. Then suddenly, Sunday I was printing a letter; a page came out perfectly, but then, nothing has worked.  I tried to clean the heads printer, all diagnostic tests, went on online forums and the HP support in order to find a solution.  Nothing has worked.

Lines not yet stained or whatever it is at all appeared on the sheet of paper.  However, when printing tests were made, the colors look brilliant and rich, black appeared only gray. I tried also to clean the tank.

I live in Bangalore, India as an expatriate and have to buy my ink cartridges on my travels in Germany where I bought my printer about 5 years ago.  As I said, it worked perfectly and then not at all.

I would be very grateful for any help.

Thank you

S Lapointe

Hi @Lapointe,

Welcome to the Forums of HP Support! I understand that you are not able to print in black ink on your HP Photosmart B109n. I want to assure you that you have not missed the steps of troubleshooting here: the problems of quality Print to the HP Photosmart B109

If you finish all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty; How to fix an HP, not for printing black ink and lack of color printer

Because your printer has a removable print head, you can try the method above for your B109n.

If you always use problems after the diagnosis was made, I suggest to contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thank you

Tags: HP Printers

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