HP Photosmart C310a and HP Solution Center Windows 8

Similar Questions

• HP Office Jet Pro 8630: JO 8630 Pro and HP Solution Center work together

  I had a HP Photo Smart C7280 that crashed. I replaced it with this 8630 Pro JO from HP and HP Solution Center software does not take account of the new printer after that the online setup process was completed. I used the software regularly and I would use it in the new printer as well.

  Hello

  HP Solusion Center software has been replaced by the most recent model HP Printer Wizard, it is not affiliated with the 8630 anyway.

  You can access the wizard in the HP printer by opening the software HP Officejet Pro 8630 from your desktop or in the start menu > programs > HP, open the folder that is listed as the printer model and then click the printer model icon.

  Kind regards
  Shlomi

• HP Photosmart C4180 printer and HP Solution Center

  Bought new HP 3500 Pro tour MT series to replace the old tower HP Windows XP.  To use the HP Photosmart C4180 printer that I used with the old tower and have available HP solutions Center.   Data has been transferred from the old disk to the new HP Tower.  Then, I downloaded the printer driver and connected using the USB cable.  The printer will now print and scan but I can't find the HP Solution Center software that I used previously during scanning and photo editing.  I do not remember if I made a basic or complete installation install the driver.  If I do a basic installation and is not software for Solution Center, should I uninstall and reinstall the drivers for this function to work?  Would appreciate a step by step help to solve this problem.  Thank you very much.

  Thanks for the info about your operating system.  And no need to apologize!

  It's very strange that you do not see your printer listed in the list of programs (non - it would not be the framework of Solutions from HP Support).  This leads me to believe that your printer is not actually installed.  If that were the case, you should see something like this (note that I have more printers installed as a regular user )

  

  So you do not see your HP Photosmart C4180 listed here, then I would go and try to install the full driver.  The instructions in my previous post would be the same, but since you have Windows 7, it would be the right document to guide you through the steps.

• I am running windows vista and my solution Center tells me that my printer is not completely installed

  I re-installed the printer (photosmart all-in-one B209a) and I get a message every time I try to access the center of solution that my printer is not completely installed. In addition, the HP does not appear in my program menu. Help!

  Hello Gordon,.

  I want to thank you for all your help. It has been very frustrating for me to not be able to solve this problem. However, with your help, I learned a little. As I mentioned previously, I am not savvy in computer science.

  The installation that I downloaded from the HP site seems to be useless. Fortunately, I found my installation CD and was able to successfully install it with the CD. I now have my rear HP Solution Center, and everything seems to work well. No message more that it has not been installed correctly or the pilot is missing.

  I did however, buy another printer. So I have now two printers. If I am given the penalty, I can use the other until I understand what could be the problem.

  Once again, thanks a lot.

• Photosmart C4480 - cannot download the Solution Center - Windows 8

  Have computer HP Windows 8.  I am able to print, but I would like to have all the functions of the solution center without having to log on to my XP computer that I access.  I tried several times to download the Solution Center software.  Everything seems to go well until the end when I get a message 'Download has been cancelled', n explanation.  This happens after all 246MB are downloaded and is very frustrating.

  'Download cancelled' usually is due to settings on your computer, could be antivirus software, disk space limitations, etc. So 1. Make sure you have a lot of space, 2 disc. make a backup because instead of clicking the download button (that way, if Save as worked, the package is downloaded, on your local hard drive) and 3. Double-click the downloaded file to install. If save as fails, windows should give you an error message, then go you from there.

• Photosmart 3310 printer: HP "Solution Center" can't find printer Photosmart 3310 on local network

  Hello

  My printer Photosmart 3310 scanner was working fine, but I recently had to reinstall the HP Solution Center software.

  Now the solution Center can not find my printer on the LAN.

  • I can connect to the printer via its IP address and see all the information about the printer and scan
  • Printing and scanning doctor can find the printer
  • Windows can see the printer and print

  But the HP Solution Center can not find the printer to install it, even when I type the IP address of the printer in the 'wired network' installation part of the Setup program.

  I used the latest version of the HP Photosmart and Officejet full feature software and drivers (August 2015).

  I don't know what else to do to try to get the HP Solution Center to find my pronter, I disabled the firewall, I tried to connect wireless and USB, but nothing seems to get the solution center to recognize my printer.

  Any suggestions?

  Concerning

  Hello

  Published on the website of HP software seem to be evil and not one used for your printer.

  I have notified HP to get this fixed number

  Run the installation once more and select uninstall to remove it from your PC, then restart your PC.

  Finally download and install the following software, it's good:

  http://ftp.HP.com/pub/softlib/software13/COL30951/MP-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

  See you soon,.

  Shlomi

• Problem with the installation of photosuite (solution Center) windows 7

  Hello

  I have a new computer windows 7 64 bit laptop and lost the installation for my printer disc. (HP Photosmart C4180)

  I downloaded the necessary drivers etc HP which at first seemed to succeed only to find at the end of the installation, that should be deleted photosuite. (It could be called HP Solution Center) I need to be able to use the scanner.

  Someone at - it ideas?

  Concerning

  Sharon

  Hi sharon_love,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-74950-2&CC=US&DLC=en&LC=en&os=4063&Product=1141647&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Printing problem after upgrade HP solutions Center / windows 7

  Hello everyone,

  Since I've updated my PC for windows 7 (and a new version of the HP Solution Center), I can print is no longer any document (the only way to get something out of the printer, print a test through the solution Center page).  Communication is Ok (correct ink levels etc.).  Printed materials appear in the print queue, and then disappear as if they are printed, but nothing is (no error message).

  I have Windows 7 Home premium, to C5180 all-in-one USB connection.

  I already tried the HP diagnostic program and uninstall / reinstall.

  Any suggestion is welcome.

  Thank you!

  I would like you to try this.  Unplug the usb cable from the printer and uninstall the printer software.  Then go to this link http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153481&lc=en&cc=us&dlc=en&lang=en&cc=us select 32 or 64 bit and install this "HP Print fix software when upgrading Vista to Windows 7" then reinstall your WIndows 7 software for this printing.  Let me know if this solves your problem

• Photosmart C3100 Series: HP Solution Center

  Hello

  I bought a new Hp computer a few years back with windows installed 8.1 but despite trying all the possibilities

  I still can't HP for my Hp Solution Center while a printer hp support could not help saying that I have a conflict of program.

  Me for long time now, I wonder if something has changed to help me I have looked through the forum and the

  one that I was thinking can help is to know the Printer Wizard, but even that escapes me so maybe someone out there can be a solution.

  Cordially Eject2

  Hi @Eject2,

  You're no harm at all, in fact, I appreciate your patience and perseverance, a lot more than you know!

  8.1 for Windows is designed to be slightly different from that of Windows 8, it appears the restoration forced you in the upgrade and I didn't know it would be. A I knew, I would have told you it's possible and you could decide whether you want to continue.  I myself 8.1 and like you I enjoyed to have the Windows key in the lower left corner which allowed me to make the navigation easier. I installed what is called the classic interface.

  Classic Shell™ is a free software that allows you to improve your productivity, improves the ease of use of Windows and allows you to use the computer as you like it. The main features are:

  • Highly customizable start menu with several styles and skins
  • Quick access to recent programs, frequently used or pinned
  • Find programs, settings, files and documents
  • Start button for Windows 7, Windows 8, Windows 8.1 and Windows 10
  • Bar tools and status for Windows Explorer
  • Legend and for Internet Explorer status bar

  If you are interested in downloading the classic shell you can do it here: the classic interface.

  Just open the link and click on download now! button

  You restore the files to the USB key? If so you have no need to keep, you can replace at any time, if you have not restored your files use the document in my previous post for the helpful instructions.

  If the Solution Center is now working and you agree that we have solved the initial problem that brought you on the Forums, please click on the accept as Solution on the post that you solved the question identify while I solved the problem, and if others can see your problem is solved!

  If you have any other questions or need further clarification on my recommendations made me know. Otherwise, I would like to take a moment to thank you once again. You've been more patient with me and the long instructions than others have. You stayed positive and well spirited and it did not go unnoticed!

  I'm not sure what you celebrate this time of year if anything, but I wish you the happiest of holidays. I celebrate Christmas and if you do, I hope Santa is good to you!

  

• Cannot install HP Solution Center (Windows XP) software

  I tried to install or uninstall the software "HP Solution Center" which is part of the FULL suite of packages included in the download of the software "OJP8500vA909_Full_14" for the printer HP Office Jet 8500 A909 (WIndows XP).  When I try to install the package I get the following error: the installer has encountered an unexpected error installing this package.  This my indicate a problem with the package.  The error code is 2732.

  I tried the washer HP (OJP8500vA909_Corporate_Scrubber_14) and the Microsoft utilities 'Fix it' completely 'UNINSTALL' and clean up the previous installation.  However, who has not corrected the problem.

  Note: All other software (wireless installation/update / web / print drivers, etc.) included in OJP8500vA909_Full_14 successfully installed.  Someone has suggestions on how to solve this problem of 'uninstall/install' I have with Windows installation package "SolutionCenter"?

  The only other thing I would suggest is uninstalled and your Flash Player reinastalling. Many of our software is Flash based and having a bad plug in for which could cause Solutions Center to fail. Other that that, I agree with you that there is something systemic in your computer that causes the fatal error to occur.

  Let me know and have a great day!

• Update from HP solution center windows 8.1 & printer B110a

  I upgraded from win 8 to 8.1 Win. HP printer B110a works fine but (14.0 update) HP Solution Center does not work I get an error message saying incomplete installation and the installation by using the Setup disk. The Setup disk is only for Win 7 in any case. I can't use the scanner of the printer without Solution Center.

  I uninstalled the HP Solution Center and tried to download the free only earn 8.1 HP solution center I could find, but that seems to be associated with a different printer so I gave up installing.

  How should I proceed? The printer as of 2011, the Office of Jan 2013.

  Problem is NOW SOLVED!

  I uninstalled the all in one series printer software.

  Then I downloaded the wizard who is now on the HP Web site (rather than the solution suggested by the respondent, who is option 1, on the site of support of HP that should have worked but for some reason any is not) install the printer.

  This correctly reinstalled the printer and all allied software, including the elusive Solution Center.

  Solution Center works and I can now the two scanning and printing.

  Phew, it took all afternoon!

• Am running windows 7 ultimate and my media center window does not work and my system is looking for a solution but that's all!

  I had put my storage system for a little while, now still use it once I have to improve everything that I think that's it at one point, now I got problems, watch videos of any source with continuous buffering, stop and start the content. I had posted a question on this topic and got the answer, not finished it yet, it error C0000135 envolved. Is it possiable that they are all connected to C0000135?

  Hello Stephen,

  1 is this problem limited only by working with Windows Media Center?

  2. are you C0000135 error code of Windows Media Center?

  3. do you get an error message?

  Note: Before going any further I recommend to transfer the files to a secure location on the computer.
  This will remove also all your recordings programmed, so you'll have to re - schedule them.
   
  Method 1. Rename the ehome folder.
  
  a. right-click on "computer" and select "Manage".
  b. under "Services and Applications", you will see 'Services' Open 'Services' and stop "Windows Media Center Scheduler Service" and "Windows Media Center Receiver Service".
  d. rename the directory "C:\ProgramData\Microsoft\eHome.
  e. start the service "Windows Media Center Service Launcher" (this will start two other services properly).
   
  See also:
   
  Playing videos in Windows Media Center: frequently asked questions

  http://Windows.Microsoft.com/en-in/Windows7/playing-videos-in-Windows-Media-Center-frequently-asked-questions

   
  Method 2:
   

  Perform a SFC scan on your computer. Consult the following link:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Hope this information helps. Provide more information so that we can help you.

• Printer all in one - Photosmart C5280 and updated upgraded from Windows XP to Windows 7

  I had this printer for two years and was satisfied with the results, use it with Windows XP. I had to update my system and Windows 7 was installed. I used my original for the printer driver and was advised that he was not recognized then suggested I go to the website and download the driver required, what I've done.

  Everything was great until I tried to print on a CD, I did it because I had the machine, however my computer told me the following message appears: "HP Photosmart C5200 series is not recognized as a device that allows printing directly on CD or DVD discs. Please select a device that supports printing on CD/DVD. »

   

  This was reported three times press HP, but they have not responded.

   

  Can someone provide the solution to this problem Please!

  Thank you

  Hi, download the file on this HP page, it should work with Win7.

• HP Solution Center Software - Office Jet 6700 (windows 7 and windows 8)

  Hello

  My sister and MOM had bought the Office Jet 6700 711.

  My sister's computer is running windows 8 64-bit.  I installed the complete software driver and hp solution center software is not included.  I have search the forum for resolutions and tried to download the driver from hp again and received the same results.

  With what is included with the current and complete driver for the Office Jet 6700 711n, you are able to create new analysis of the profiles of short cut, but you cannot update the printer with custom shortcut profile.

  I call support and got a person in the Philippines under the name of Régine.  I spent 45 minutes on the phone telling him what it was.  Since she was not able to solve the problem, I asked to speak to an engineer to see if the question could be put together.  She told me that she would have some call me within two hours.  I spoke to the hp representative on 21/07/2013.  From this announcement, I have not heard of hp.  It's very sad.

  Since my sister requires no custom scan profiles, she decides to keep the printer.  But my mom is in real estate and it scans many documents and must be able to create the custom scan profile shortcuts on the printer, so that the final pdf file gets not so great.  Due the fact that I have not heard of hp, I suggested that we go back to the printer.  Today, we returned the printer to Costco.

  But, I would get a solution for my sister.  Any ideas?  I highly doubt that hp will remind me.

  Myself, I usually can understand that because I work as a 2nd layer support analyst for a major software company.  If I told a customer that I would call them back within a certain time, I would.

  I know that the service request was probably shut down so that a survey was sent not.

  Thank you

  Hello ressa.

  You're right, that center of Solution is not included with the new printers. HP has completely changed the software program. You are also right in your statement on the creation and registration of shortcuts "scan" with the software. However, the Panel before 'scan' options cannot be changed as old printers. I hope this helps you understand.

• HP Photosmart C4795: HP Solution Center

  I had the Photosmart printer for many years. The Solution Center SW worked fine until today. I used the printer and the solution center with no problems under Windows XP, Windows 7 and Windows 10. I've been on 10 to win for a few months now. Today, I plan to do a sweep and double clicking on the icon Center solutions for the launch of the product. All I get now is a brief flash of the screen followed by a chime of the computer and nothing after initial startup.  The running program is hpqdirec.exe.  Is the solution to reload the Solution Center SW from the original disc that came with the printer or another source or? Thank you

  Research on "Advanced Windows Update".
  Launch "Advanced Windows Update Options.
  Select / point click "view your update history.
  Select / click on "Uninstall updates" an element
  Find KB3132372 in the list, select it and click on uninstall.

  ---

  WHY? > Updates W10 don't much care on HP application to function properly.