HP Photosmart c3180: printer software did not install

Hello

I recently upgraded my PC and installed a new motherboard. Now, I've had my C3180 printer for 5 years now, whenever I have installed the printer software, I have had no problem on one of my computers. The software in question is the HP all in one series to my printer.

Now here's the problem, after setting up my new PC, I'm trying to install the printer drivers to use the scan etc. The error is the software constantly gives it's when I try to install: cannot find USB drivers and a USB device "this computer has no support USB available for this installation. I tried the program several times and he refuses to install.

Well, here's the catch, I installed all my USB motherboard etc drivers correctly and they all work. All my USB devices, keyboard, webcam, headset all work. Now on windows 7 64-bit devices and printers, the printer is actually shown and active. I even printed the windows program help and it prints that I need to fine.

In Device Manager in the USB printer section he calls here HP Photosmart 3100 is active and has no problem at all.

This is why I can only conclude this is the stupid software refused to install because it can not detect my USB drivers even if my USBs are working very well and I can even print the printer to start! My new motherboard is an Asus Maximum hero 8 with all the latest drivers to installed

Thanks for all the suggestions that I really need to use the printer to scan using the HP software

Hello

(1) run the executable (i.e. AIO_CDA_NonNet_Full_Win_WW_130_140.exe) HP installation package
2) open Windows Explorer and type % temp % in the address bar, and then press ENTER.

3) navigate to the extracted installation folder, it will start by 7z (e.g. 7z1234S)
Note: If there are several of these files to find the most recent sort by "Date Modified".
4) go to the "Setup" subdirectory in this 7z folder.
(5) move, delete or rename the usbready.exe file which is the Intel USB System Check utility.
6) navigate the directory tree in the 7z folder and double-click the installation executable (Setup.exe)

You can see any difference now?

Tags: HP Printers

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