HP Photosmart C4380 stopped scanning

I have my Photosmart c4380 connected wireless to my iMac (under snow leopard). The last time I tried to scan controls on the printer, I got a message "USB or wireless not connected".  I am able to print wireless from my computers and I use to be able to scan the controls on the printer, but no more. Probably not incidentally, Device Manager did something unusual - display a dialog box that talks about printer cartridge. (I ignored him, closed, etc. & has not paid no attention until now that I can't scan.) Probably related. I tried scanning also form HP Device Manager, but get a message "unknown error."  Also, a message was generated to send it to Apple.  I'm a tech fool but I managed to set up twice! Was not so difficult I have well - but... yuck, I need to make it work!

In fact, let's check something.  It turns out that scanning from the printer control panel does not work with 10.6.

However, you can scan using the Image Capture (in your Applications folder)?

Tags: HP Printers

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