HP photosmart c4680 don't scan to Mac

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• HP Photosmart C4680 don't scan

  I have a HP Photosmart C4680 that does not scan. It can print and copy things perfectly, but if I try to scan, it gives me an error message saying "error analysis. Try scanning from compurter or see the documentation. I've been watching other messages of the forum with similar questions, but can't find what they describe on my computer.

  I am currently using a Dell with Windows 7 computer.

  I don't know, but this could be the result of the disc it came with the impossibility to install (it says only Windows XP and Vista).

  Help, please!

  Hi Rsodd,

  Follow the steps described in this document.

  http://support.HP.com/us-en/document/c02450835

• Photosmart C309a don't scan

  My C309a don't scan:

  -When I press the button on the printer, it is said there is a problem of scan and told me to "try to start the scan of the computer, refer to the documentation for more details"

  -When I open the HP solution on the Office Center, it says it cannot run because "your device isn't complete... Please connect the USB cable or re-run the form progam setup from the installation to a network installation CD... If it does not complete the installation or you do not have the CD to access the HP help files by clicking on the start menu.

  -J' uninstalled and reinstalled the software from the CD - it did not work

  -J' downloaded the new drivers from here:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3737193&...

  -J' tried and then install the device. I clicked the USB cable option, rather than wireless or ethernet options, and when I clicked 'Next' he told me to check the cable USB is plugged in and the unit was powered. he wouldn't let me go forward even if I put the computer turned off and removed the USB cable before trying again and reconnect them

  -l' printer prints perfectly fine USB cable... it's not just scan!

  -I had not moved the USB cable to a different USB port... still no joy

  I'm out of ideas

  In response to my own Announces 1/2 day later.

  HP Photosmart C309a will not computer scan.  The HP Solution Center does NOT open.  Can print but cannot open the HP Solution Center and command the C309a to scan a document.  Using Windows 7.  Tried to download new driver and also used the original installation disc without success in the restoration of the HP Solution Center that is used to control the printer to perform analyses.

   

  Click the Start button on windows at the bottom left

  Click "all programs."

  Clicked on "HP".

  Under "HP" clicked "Photosmart C309a Series"

  Click 'add a device '.

  A program was launched which has detected my existing C309a and when he was finished the HP Solution Center has been restored to its previous working state.  I did this using the wireless connection.  I always have not plugged the laptop in the wired connection on my desktop that I don't want to get out of this comfortable chair and address this issue more. He now works in wireless mode, and that's good enough for now!

• C4680 don't scan

  I have a Photosmart C4680 HP which works fine except it will not scan anything. I read the previous posts here but could not connect to link who recommended the service representative. Please help me! From the looks of this thread, I'm not the only one who has this problem and I did not see where someone at - it a solution either. Thank you

  No problem at all, check again my previous message. I've updated a guide to Windows 7!

  Good luck

• Photosmart C3140: Don't scan after update to the Mavericks on Mac

  After updating my Mac to the Mavericks, now my printer not scan.  It will print, however. But when I try to scan, I get this error message:

  Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps: start the program again. Close all programs that might be using the device. Restart the computer.

  I did everything above. I have also turned off the printer and unplugged for a few minutes. I rebooted several times. Thanks for any help you can offer!

  Hello

  Thanks for your help. I have a successful solution of Apple that I wanted to share with other people who may have this problem - it involves an impression through the preferences system, a bit bulky but not too expensive:

  Go to system preferences

  Printers, Scanners &

  Choose Scan from Print/Scan above the name of the printer

  Open scanner

  In the dialog box that appears:

  Make sure that "scan to" say where you want to be saved, otherwise you can not know where TI saved.

  Press Scan.

  (If the dialog box opens to the top immediately, please be patient.)

• HP Photosmart 5510d: series HP photosmart 5510d used to scanning for Mac

  Unable to get HP Photosmart 5510d scanner the computer no more.  I uninstalled it, downloaded a new driver, tried to get going again and again, it does not analyze.

  Hello @Biebs and welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems scanning Mac.  I would like to help!

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you to reinstall HP Photosmart 5510 e - All - in - One printer full feature software and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Photosmart C4480 don't scan

  After using the C4480 a year without problem it suddenly doesn't scan.  I have a MacBook with OSX10.5.8.  It prints but won't copy or scan.

  The scan function closes and start-up instructions by default.  If I try to scan from the printer, I get the message to try to scan from the computer.  Nothing happens when I copy.

  I have:

  unplugged the C4480 off my MAC, everything turned back.

  b. uninstalled the driver, downloaded the driver from the HP site, reinstalled

  It still does not work.

  Any ideas?

  I fell on the map because I got exactly the same problem. Another thread has provided a suggestion and it worked for me.

  -Download the full software from HP Photosmart Aio for Mac OS X features. It's the HP Suite for Mac. It will probably look a little bit different than what you currently have installed (it was for me). It can be found here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&destPage=softwareDownloadIndex&lang=en&softwareitem=oj-74785-1&os=219&product=3418705&=

  -Once installed, unplug the power cord at the back of the C4480 for a minute.

  -Plug it in again.

  -Launch HP Scan and am trying to scan a document or photo.

• Photosmart C4400 don't scan

  I just connected a HP Photosmart C4400 on my mac mini with Mac OS X 10.6.2.

  Printing works fine but when I try to scan I have a message "unknown error."

  I tried reinstalling the software a couple of times without success.

  Is it possible to get this all-in-one to scan?

  Where have you installed the software?  If it's from the CD for the printer, it is for 10.5 and earlier only.  Uninstall in this way:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Office Jet 5746: jet Office 5746 don't scan to mac

  I am unable to scan on my mac. The printer scans but does not scan to my computer. What selection icon hp scan doc is grayed out. Appreciate any help.

  Marvin

  Hi @Bomomar,

  Please become a member of the HP's Support Forums. I understand that you have a problem with the scanning. I'll be happy to help you.

  To resolve this problem, download HP Easy Scan App on the App Store.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.

• HP deskjet f4280 don't scan in mac os x 10.7

  My HP Deskjet F4280 print ok, bust not scan on my mac with os x 10.7.

  I already tried all the possibilities, found on the net. All uninstall with HP uninstal. But it still does not.

  Please help me with this.

  With pleasure!

  Great to hear that you were able to solve the problem

• HP Deskjet F4280 don't scan on MAC OSX 10.6

  Just bought a MacBook Pro 13 "which came with a HP Deskjet F4280 all-in-One printer/scanner/copier.  The MacBook is under Snow Leopard - 10.6.  Install the drivers Mac OS since the CD HP Deskjet F4200 Series (Version 9.6).  Everything works well except the scan.  I can print.  Can I photocopy it.  Whenever I try to scan, I get the following message...

  Error.  Sorry, an unknown error has occurred.  I can hear the scanner moving until the error is displayed.

  I thought that maybe there could be an update of the Mac software - so I checked and downloaded the version 9.7.1 of the drivers on the HP site and install them.  However, I still get the same message every time I try to run a scan.  Software HP Scan Pro (Version 7.4.5) loads the scanner begins to work, and then I get the error message.

  I noticed other users complaining about the same problem, but have not seen all the solutions.  Y at - it a solution or a fix to this problem.  Digitization is a thing I need to be able to do.

  Hey, I was able to find a solution to your problem. I had the same problem too.

  Rather than support the new analysis, go to the Image Capture which is located in the Application folder. Click the HP Deskjet printer on the devices tab, and it will start scanning.

  I hope that helped!

• Photosmart 6520: Photosmart 6520 don't scan at ALL

  I downloaded and installed all the drivers.  I ran the doctor print and scan. I unplugged and rebooted several times.  My wifi works fine.  My IP address is updated/correct.  It won't scan at ALL, no e-mail, not at the computer, not on a SD card.  Printing works fine.

  Help, please!

  Thank you!

  Ann

  Hi @AEB424, welcome to the Forums of HP!

  I'd love to help you analyze. Because you can not scan to a SD card, in addition to not being able to scan to the computer, I can't help but wonder whether the issue has to do with the printer hardware. You are able to perform a stand-alone copy? If you can't make a copy, we will need to give priority to the material. If you can copy it, I'll gladly help you to continue to troubleshoot the problem.

  Let me know, thanks.

• HP Photosmart C4580 won't scan to MAC

  Printer command work, subject of prints/copies on scanner to print but when I try to scan to computer get error message "error analysis. Try scan from computer or see the documentation. "I can't find an option to scan to computer, but there is obviously some common problems with HP printers scan!

  Finally a solution, at least for me. I had to reinstall the printer as if it were the first time. This time I have made "custom" install and "agreed" to question the marketing support. Install went through and scan works now! Thank you all and I hope that with the same problem find help in the present.

• HP Photosmart C4580 - cannot print two-sided, w / color, & don't scan on my Mac.

  Hello! I have a HP Photosmart C4580 and just got a Mac. Number of issues,

  (1) after that I finally found the duplex printing option for my powerpoint documents it wouldn't let me not and was gray/gray. I had to change the printer driver to something else to chance, and click on allow "duplex" (tried to do some research). Then when it let me print duplex he'd let me not print in color!

  (2) when I go to HP Scan Pro to try to scan something it says "error, sorry, scanner could not be initialized. Scanner not found. "My printer is on and can print documents, and my software is up to date. So a little confused.

  Any help is greatly appreciated, thank you

  Hello

  Please specify which version of Mac OS you have.

  to locate the inform, the Apple icon and click on about this Mac - OS version is displayed on this screen.

  How to set your printer?

  Using the CD, download it from the Web or simply connect to your mac and adding the pritner?

  As C4580 model State enterprises does not have automatic duplex unit unit 2 faces, the duplex option should be faded out.

  In order to manually, double-sided printing, open the print dialog box and click the 3rd selection box (Copies & Pages)

  Now select Paper Handaling

  Set the page to print in the form strange only and do printing.

  Now place the printed pages facing up and perform additional characters, while fixing pages to print mode only

  Now select paper Type/quality (the same menu to select paper handaling)

  Devote the Color Options by clicking on the arrow to the left to her.

  Make sure that it is set as ColorSmart/sRGB.

  On the issue of the analysis, please let me know the version of Mac OS that the HP Scan Pro is designed for older versions of Mac OS, while that for Mac OS 10.6 and above all the appropriate software contains the HP scanning software

• Photosmart C4680 - no scan

  Hello

  I just bought a Photosmart C4680 with a new Mac Book Pro in September. Printing and copy functions work well, but whenever I try to scan I get the message "an unknown error has occurred" and the scan is canceled out by the software itself. If I try to start a new search, I get a message that there is a communication problem with the scanner... I tried to restart, stop, change USB ports, uninstalling the software and reinstalling, nothing works. Any ideas?

  Hey people,

  Don't know what the guy said in German, I hope this helps you as well.  We saw this especially when there is a conflict between the old and the new software.  People will automatically run the software on the CD when they set up a new printer.  The problem is the CD is under 10.5, you don't specifically mention what OS you use, but you got the Mac in September, I'll assume it's Snow Leopard.

  Anyway,.

  Uninstall in itself is not always solve the problem, so there is a 'scrubber' in the software that really cleans things.

  Go to Applications/library/Hewlett Packard / click Uninstall HP

  Click on continue

  Highlight your device in the left pane

  Hold down the Ctrl and Opt, as well as Apple and click on uninstall

  There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

  Click on continue

  Let the brosseuse it is.

  After that, add your C4680 with printing and fax and let the operating system to search for updates and others. If it asks you if you want to download them, accept you.

  Who should take care of it.