HP Photosmart C4780 do not install (Windows 7 64-bit)


Recently, I moved to a location that does not support printer wi - fi.

I bought a usb cable to connect my Photosmart C4780 to my pc Windows 7 64 bit and I tried the method of installation of HP usb but the printer could not be found. I also tried to use the Windows printer installation, but this also could not find the printer.

The computer is found 'USB' noise when I plug in the printer, but no message appears.

I appreciate the help and can try and give more information if necessary.

Thank you very much.


Hi Gboy123,

Use a USB cable and let me know what happens?

HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

I would like to know what are the errors you receive?


Tags: HP Printers

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