HP Photosmart C4780: download printer driver

The printer error showed that it would not print because another sytem is connected to the printer. Not true! but restart the printer and the laptop several times always gave the same error message. Decided to reinstall the driver software forgetting that I had moved from Windows Vista to Windows 10 since last resettling.  Driver disk (C4700 series) shows the Setup screen with the invitation to press the button install... but the only button on the screen is the exit button. Not useful and not take me further. "Go to the file menu and using setup.exe goes up to a pop up saying sreen" HP Solutions Framework Support - 12.0.30.473.exe'... Save the file? or cancel? Save file button causes a coil between "Connection to the local host" / "Looking up local host", which ultimately goes nowhere. The same thing happens if I try to download the software directly from HP Support System. Can anyone suggest where I am going wrong or what is happening. Get a new printer is an accepted solution!

Hello

Thank you for using the forum.

Have you tried to download the software for feature win 10 full on HP site?

Here is the link for your convenience;

http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-C4700-all-in-one-printer-series/3794613/model/3794614#Z7_3054ICK0K8UDA0AQC11TA930O2

Suggest uninstall your current drivers before reinstalling the printer software to win 10.

Hope that helps.

Tags: HP Printers

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