HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?


Hi @Lisa213,

Thank you for joining the HP Forums!

I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

In the meantime, maybe one of these guides will help:

For future reference, hereis the user guide for the your printer.

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

Hope this helps, and hope to hear from you soon!

Tags: HP Printers

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